Ratings based on 928 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 16, 2024
No
Comment from Hotel Management
Sep. 17, 2024 by Media Assistant, Hotel Management
Thank you so much for the awesome rating, Gerald!
by A traveller
Posted Aug. 23, 2024 on Hotels
Comment from Hotel Management
Aug. 27, 2024 by Media Assistant, Hotel Management
Douglas, thank you for the review!
by A traveller from Wilmington
Posted Aug. 23, 2024 on Expedia
Excellent hotel in Deadwood.
We stayed 3 days, easy to choose this facility on the next trip out.
Outside deck bar is a solid plus.
Comment from Hotel Management
Aug. 27, 2024 by Media Assistant, Hotel Management
Raymond, we’re thrilled to hear you had an excellent stay! Our team works hard to provide great experiences, and we're glad you enjoyed the Patio. We can’t wait to welcome you back on your next trip to Deadwood!
by A traveller
Posted Aug. 20, 2024 on Hotels
Comment from Hotel Management
Aug. 27, 2024 by Media Assistant, Hotel Management
Hey Christopher, thanks for the 5 stars!
by A traveller
Posted Aug. 15, 2024 on Expedia
Overall it was fine, I just really hated having to go through the casino gauntlet. Very sad to see this beautiful countryside around and people are staring into a machine all day
Comment from Hotel Management
Aug. 20, 2024 by Media Assistant, Hotel Management
Hi John, thank you for sharing your feedback with us. We appreciate your thoughts on the casino environment, but we hope you still enjoyed the beautiful countryside surrounding our location. Thank you for visiting us.
by A traveller
Posted Aug. 12, 2024 on Expedia
Cool place. Staff were great. We would stay again.
Comment from Hotel Management
Aug. 14, 2024 by Media Assistant, Hotel Management
Hi Susan, we are sorry you received less than satisfactory customer service. We have addressed this issue with management.
by A traveller
Posted Aug. 9, 2024 on Expedia
We had a suite, with a private balcony, which was so peaceful for our morning coffee!!
Comment from Hotel Management
Aug. 14, 2024 by Media Assistant, Hotel Management
Hi Sheila, thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed the peaceful private balcony and morning coffee at our suite. We appreciate your feedback and hope to welcome you back soon for another relaxing stay.
by A traveller
Posted Aug. 9, 2024 on Expedia
Comment from Hotel Management
Aug. 14, 2024 by Media Assistant, Hotel Management
Hey Julie, thanks so much for the rating!
by A traveller
Posted Aug. 8, 2024 on Hotels
Customer service rude & rubbish!!!
Never meet people in the USA like this!!!
Comment from Hotel Management
Aug. 14, 2024 by Media Assistant, Hotel Management
Hi Susan, we are sorry you received less than satisfactory customer service. We have addressed this issue with management.
by A traveller
Posted Aug. 4, 2024 on Expedia
The sports bar area was really nice. The hot tub was great. Restaurant on site was a great convenience. Wish there would have been a late night room service option.
Comment from Hotel Management
Aug. 6, 2024 by Media Assistant, Hotel Management
Hi Karri, thank you for taking the time to share your feedback. We're thrilled to hear that you enjoyed the sports bar area, hot tub, and on-site restaurant. Your suggestion for a late-night room service option is noted and will be taken into consideration for future improvements. We hope you stay with us again soon!
