Ratings based on 924 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 1, 2024 on Hotels
Need better wi fi
Would be helpful to have covered parking.
Mike waiter was fabulous
No water day left so had to catch plane without cleaning up. Only gave us $28 off room.
Comment from Hotel Management
Oct. 9, 2024 by Concierge, Hotel Management
Dear Deanne,Thank you so much for your honest feedback. We’re thrilled to hear that Mike provided you with excellent customer service. We sincerely apologize for the unforeseen issue with the broken pipe, which temporarily interrupted the water service as we made necessary repairs.We understand how frustrating this must have been and appreciate your patience. Our goal is always to provide each guest with a seamless and enjoyable experience, and we’re committed to doing better in the future.Thank you for staying with us, and we hope to have the pleasure of welcoming you back soon!
by A traveller
Posted Sep. 30, 2024 on Expedia
This is truly an oasis in the valley. This is the place to stay to get a sense of the history of this area and have easy access to all the sites. I would recommend the casitas as they are very private and have a back patio backed up to a stream with beautiful landscaping. They also provide a golf cart to get around the property. The Casita was beautiful, cozy and the bed was very comfortable. Right down the way is the pool and the gym. The only issue with this place is the kitchen service is lacking severely and there are limited places to eat in this area. The service staff is awesome but they get short changed by a kitchen that needs a reboot especially at the prices they are charging. We would stay here again but would want a reassurance that they got this box checked. Awesome stay otherwise and highly recommended.
Comment from Hotel Management
Oct. 3, 2024 by Concierge, Hotel Management
Hello Phillip,Thank you for taking the time to leave us a review. We truly appreciate your honesty and will carefully consider all your feedback to help improve our services. We are very happy to hear that you enjoyed your stay.
by A traveller
Posted Sep. 29, 2024 on Expedia
Great!
Comment from Hotel Management
Oct. 1, 2024 by Concierge, Hotel Management
Hi Dale, thank you for being our guest. We are so happy to hear that you enjoyed your stay.
by A traveller
Posted Sep. 25, 2024 on Hotels
Comment from Hotel Management
Sep. 25, 2024 by Concierge, Hotel Management
Hello Ann, It was such a pleasure to have you as a guest. Thank you for your feedback.
by A traveller
Posted Sep. 24, 2024 on Expedia
Comment from Hotel Management
Sep. 24, 2024 by Concierge, Hotel Management
Hello Martin! We are glad you enjoyed your stay at The Oasis at Death Valley! Your feedback really helps us continue to improve and provide the best experience possible for our guests.
by A traveller
Posted Sep. 20, 2024 on Expedia
Property was nice but layout was inconvenient. Dining options were limited to resorts and was overpriced and the buffet was poor quality. Room was comfortable and nice but a little pricey. Death Valley was a good place to visit.
Comment from Hotel Management
Sep. 24, 2024 by Concierge, Hotel Management
Hello Ron, thank you for being a valued guest. We appreciate your feedback.
by A traveller
Posted Sep. 20, 2024 on Hotels
Comment from Hotel Management
Sep. 20, 2024 by Concierge, Hotel Management
Hi Mitchell, We are so glad to hear that you enjoyed your stay. Thank you for your feedback.
by A traveller from DENHAM SPRINGS
Posted Sep. 16, 2024
Comment from Hotel Management
Sep. 17, 2024 by Concierge, Hotel Management
Hi Robert, It was such a pleasure to have you as a guest. Thank you for your feedback.
by A traveller
Posted Sep. 15, 2024 on Expedia
Comment from Hotel Management
Sep. 15, 2024 by Hotel Management, Hotel Management
Thanks for staying with us!
by A traveller
Posted Sep. 12, 2024 on Hotels
An amazing hotel at an oasis in Death Valley.
Comment from Hotel Management
Sep. 12, 2024 by Concierge, Hotel Management
Hi Terri, We are so happy to hear that you enjoyed your visit. Thank you so much for your feedback.
