Note fondée sur 947 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 mai 2019 sur Hotels
Commentaires de Gestion de l’hôtel
14 mai 2019 par Debbie, Gestion de l’hôtel
I'm very glad you enjoyed your visit with us at the Baymont Decatur. We truly appreciate you taking the time to rate our hotel. Hope to see you again.
Thank You,
Debbie Neville
GM
par un voyageur
Publié le 29 sept. 2024
Room smelled bad had to turn the air on high to try and get the smell out
Commentaires de Gestion de l’hôtel
8 nov. 2024 par Debbie, Gestion de l’hôtel
Thank you for choosing the Baymont for your stay. We are starting to replace all the carpets and remodel all the rooms. We are sure this will take care of all the problems. We hope to see you again in the future. sorry for any inconvenience.Sincerely,Debbie NevilleGM
par un voyageur
Publié le 27 août 2024 sur Expedia
Comfortable, good a/c.
Clean, friendly staff.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Debbie, Gestion de l’hôtel
Thank you for all the good compliments. Hope you had a great Labor Day weekend. Thank you for your business. Hope to see you again.Sincerely,Debbie NevilleGM
par un voyageur
Publié le 25 août 2024 sur Expedia
Good place to stay. Staff very good. Room very clean and comfortable. Will be back.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Debbie, Gestion de l’hôtel
Thank you for staying with us at the Baymont in Decatur. I will share your compliments with my staff. It is always encouraging to get good feedback. Hope to see you again in the future.Sincerely,Debbie NevilleGM
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par Debbie, Gestion de l’hôtel
Thank you for taking the time to rate our hotel.Looks like you had a good stay. We appreciate your business and hope to see you again.Sincerely,Debbie NevilleGM
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par Debbie, Gestion de l’hôtel
Thank you for such a wonderful rating. Good feedback is always encouraging to our employees. We appreciate your business. Hope to see you in our hotel in the future.Sincerely,Debbie NevilleGM
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par Debbie, Gestion de l’hôtel
Thank you for taking the time to write a review. WE appreciate your business and hope to see you again in the future.Sincerely,Debbie NevilleGM
par un voyageur
Publié le 19 août 2024 sur Expedia
Great rate Nice area, personnel awesome , good breakfast, great location
Room- smelled as if it had been smoked in before. Carpet needed replaced. Had what looked like tobacco spit on the wall behind the trash can.
Commentaires de Gestion de l’hôtel
25 août 2024 par Debbie, Gestion de l’hôtel
Thank you for taking the time to rate our hotel. We appreciate your business. We are fixing to start remodeling all rooms. Carpet included. I have addressed the stain on the wall. So sorry. We hope to see you again.Sincerely,Debbie NevilleGM
par un voyageur
Staff Not Friendly
Publié le 18 août 2024 sur HotelsStaff on duty in the evening and the one on duty the next morning, very unfriendly! No customer service skills whatsoever. Evening staff on her phone hiding in the kitchen when we arrived around 5 pm. i just happened to walk in and see her, she noted there was a bell i could ring for service, but i didn't ring the bell because there was a sign saying management was helping someone else and would be right back, so why would I ring the bell. Next morning manager did not acknowledge anyone, just reading a book in the kitchen. Also food has gone downhill. I stayed here a lot when my parents were in sunny hills and i would come visit (2007-2012) Breakfast was good then, but now, powder eggs, no taste bacon and milk that seemed possibly powder milk. i could see they remodeled the hotel and perhaps that's where they were saving money. Our floor in our room was saturated wet and we think it was from the AC. Told staff nobody came up to check, but the AC did work well.
Commentaires de Gestion de l’hôtel
19 août 2024 par Debbie, Gestion de l’hôtel
I want to apologize for the inconvenience you had. I have spoken to the front desk associate. We don't serve powdered eggs or powdered milk. Eggs or real eggs and milk is fresh right out of the container. I will be looking into all your complaints.Sincerely,Debbie NevilleGM
par un voyageur
Publié le 15 août 2024 sur Expedia
Nice place to stay friendy staff
Clean room and whole hotel too.
Commentaires de Gestion de l’hôtel
17 août 2024 par Debbie, Gestion de l’hôtel
Thank you for taking the time to write a review. Positive feedback is always nice. We appreciate your business. Hope to see you again in the future.Sincerely,Debbie NevilleGM
