Note fondée sur 263 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hotels.com Saved our 4th of July
Publié le 6 juill. 2024 sur HotelsWe booked a different location in town, but arrived to find several key issues that were very important to us & why we booked there.
Hotels.com & local property management allowed us to stay at a sister property literally 500 yards away that was perfect!
Great room, mini kitchen we weren’t expecting, pool was great, quiet, all the things you hope for during a hotel stay.
Thanks for saving our 4th of July!
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Hotel Management, Gestion de l’hôtel
We greatly appreciate your amazing review and the 5-star rating! It was our pleasure to have you spend your 4th of July at Candlewood Suites Decatur Medical Center. We're delighted to know you had an enjoyable stay. Thank you for your kind feedback, and we can't wait to see you again soon!
par un voyageur de Wichita Falls
Publié le 28 juin 2024 sur Expedia
Great customer service she helps me a lot
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Hotel Management, Gestion de l’hôtel
Hello Margarita. Thank you so much for your glowing 5-star review of Candlewood Suites Decatur Medical Center! We're delighted that our customer service made your stay enjoyable. Your satisfaction is our top priority, and we hope to have the pleasure of hosting you again soon.
par un voyageur de Raleigh
Publié le 14 juin 2024 sur Expedia
Comfortable and safe. Traveling solo always nice to find places like this.
Commentaires de Gestion de l’hôtel
15 juin 2024 par Hotel Management, Gestion de l’hôtel
Hello Linda, Thank you so much for your kind words and for choosing Candlewood Suites Decatur Medical Center. We are thrilled to hear that you enjoyed your stay with us. It was a pleasure having you as our guest, and we look forward to welcoming you back for another fantastic vacation soon!
par un voyageur
Publié le 9 juin 2024 sur Expedia
This was my 2nd time staying at this place. My 1st visit was Summer 2023. That visit was perfect but my recent visit was a major deal-breaker. Checking in didn’t go well at 3:30pm. The clerk was very stern with the way she spoke to me. Instead of welcoming me to the hotel I was attacked with comments relating to the $250 smoking policy and the construction going on. When I got to my room I noticed a lot of banging and construction work going on. More than I expected. I was frustrated cause I just drove 10 hours straight from Taos NM to Decatur. I was wanting to kick back and relax. But instead I got to hear BANG BANG BANG from hammers near my room. I walked down to the lobby at 3:45pm. I asked the clerk when the construction would stop. She said 6pm. So I went out for diner to buy some time but when I returned at 6:30pm the construction was still going on. I am a retired military vet and I have never experienced like this before. I am still frustrated with the hotel cause I paid good $$ for a nice quiet room. I also wanted to make note that this hotel is on an island. No restaurants are walking distance. You will need a car to get anything to eat. I will gladly remove this review if I am comp’d a free room for my inconvenience. Its sad cause I really like this hotel chain. I plan to stay at Candlewood in Amarillo in a few weeks but hopefully I will have a better experience
Commentaires de Gestion de l’hôtel
11 juin 2024 par Hotel Management, Gestion de l’hôtel
We are sorry for the trouble that you had during your stay, Don. Please give us a call to discuss in greater detailed. Find Tracy David.
par un voyageur
Excellent Dtay
Publié le 28 mai 2024 sur HotelsLoved the friendliness of the staff as I checked in and while going and coming. The room was very clean and had no issues.
Commentaires de Gestion de l’hôtel
29 mai 2024 par Hotel Management, Gestion de l’hôtel
Hello Brenda,Thank you so much for your kind words! We're thrilled to hear that you had an enjoyable stay at Candlewood Suites Decatur Medical Center. It was our pleasure to provide you with a comfortable and memorable getaway. We truly appreciate you choosing us and look forward to welcoming you back on your next visit!Warm regards,The Candlewood Suites Decatur Medical Center Team
par un voyageur
Publié le 26 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 mai 2024 par Hotel Management, Gestion de l’hôtel
Hello Staci,Thank you for your glowing review! We're so happy that you had a great experience at Candlewood Suites Decatur Medical Center. It’s always our goal to ensure our guests have a comfortable and enjoyable stay. We appreciate you choosing us for your getaway and eagerly anticipate your next visit!Sincerely,The Candlewood Suites Decatur Medical Center Team
par un voyageur
Publié le 25 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 juin 2024 par Hotel Management, Gestion de l’hôtel
Hello Stephen, Thank you for choosing Candlewood Suites Decatur Medical! We appreciate your feedback and would love to hear more about your stay so we can continue to improve our services. Please feel free to call us if you wish to discuss your experience in further detail. We look forward to the opportunity to serve you even better in the future!
par un voyageur
Publié le 22 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 mai 2024 par Hotel Management, Gestion de l’hôtel
Dear Andrea, Thank you for taking the time to share your feedback with us. We are very sorry to hear about the inconveniences you experienced during your stay. Your satisfaction is our top priority, and it's clear that we fell short in this instance.To better understand the issues you encountered and ensure they are addressed appropriately, could you please provide us with more details about your stay? we hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 10 mai 2024 sur Expedia
The property was clean and the staff was very helpful. The beds were a little hard but over all it was nice
Commentaires de Gestion de l’hôtel
20 mai 2024 par Hotel Management, Gestion de l’hôtel
Hello, Eddie. We are pleased to hear that you enjoyed your time at Candlewood Suites Decatur Medical Center. Thank you for choosing us as your accommodation. We look forward to welcoming you back soon.
par un voyageur
Publié le 19 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 mai 2024 par Tracy-Gm, Gestion de l’hôtel
Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again!
