Note fondée sur 27 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Christmas Family Fun
Publié le 16 déc. 2024 sur HomeAwayMy family and I truly enjoyed our stay here. It was spacious enough that the 12 of us (4 children and 9 adults) were not on top of each other, yet cozy enough that we were able enjoy our early Christmas celebration. Our hosts did a great job of checking in and assuring us that they'd be available if needed. Honesty, everything was so well set up upon arrival that we wanted for nothing! It was clean and accessing entry was a breeze. I'd definitely stay here again.
Commentaires de Gestion de l’hôtel
19 déc. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your wonderful review, Simone! We’re so happy to hear that you and your family had a memorable early Christmas celebration at the property. It’s great to know that the space was perfect for your group, offering both room to spread out and a cozy atmosphere for your gathering.
We’re also glad to hear that the check-in process was seamless and that everything was well set up upon arrival. We strive to ensure our guests have everything they need for a comfortable and enjoyable stay.
Thank you again for choosing Patriot Family Homes, and we’d love to welcome you back anytime!
par un voyageur de Decatur TN
Great stay location for Howe Farms weddings
Publié le 25 nov. 2024 sur HomeAwayAlthough we were only there to sleep, it was comfortable. The internet is usable but some members did not have phone service while there. There are lots of steps to get around the property but they are all well built and secure. Only issue was we constantly had a few neighbor dogs roaming the property but they didn't bother my service dog.
We look forward to staying again during warmer months to experience the water!
Commentaires de Gestion de l’hôtel
12 déc. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback, Deborah! We’re so glad you had a comfortable stay and found the location convenient for the Howe Farms weddings. We apologize for the inconvenience of the neighbor dogs roaming the property, and we appreciate your understanding. We’ll look into this to ensure a more peaceful experience for future stays.
We also appreciate your comments about the internet and phone service. We’ll be sure to review this to see if we can improve connectivity. We're thrilled to hear you're looking forward to returning during warmer months to enjoy the water, and we look forward to hosting you again soon!
par un voyageur
Family vacation
Publié le 8 juill. 2024 sur HomeAwayWe had such a great time! The house was perfect for our family vacation! We really got to rest and spend quality time together
Commentaires de Gestion de l’hôtel
18 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for choosing to stay with us and for sharing your wonderful feedback, Martha! We are thrilled to hear that you had such a great time during your family vacation at our property. It warms our hearts to know that our home provided the perfect backdrop for you to rest and enjoy quality time together.
Creating memorable experiences for our guests is our top priority, and we are delighted that we could contribute to your family's enjoyable stay. Your kind words mean a lot to us and serve as encouragement for our team.
Should your future plans include another visit to our area, we would be honored to welcome you back.
par un voyageur
Tennessee Getaway
Publié le 18 juin 2024 sur HomeAwayProperty was in a great location and the house was well maintained. We enjoyed the dock and screened it porch immensely.
Commentaires de Gestion de l’hôtel
26 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your wonderful feedback, Torrie! We're delighted to hear that you enjoyed your Tennessee getaway at our property. It's fantastic that you found the location great and that the house was well maintained. The dock and screened porch are indeed great spots to relax and enjoy the surroundings.
We appreciate you choosing to stay with us and hope to welcome you back for another enjoyable getaway soon.
par un voyageur de Kabetogama, MN
Nice Enough but not really a lake property
Publié le 17 juin 2024 sur HomeAwayFamily trip to visit one family member. Home is nice enough and it was clean, but all of the beds are HORRIBLE. The family member we came to visit left after 2 days, due to the beds in the bunk room. My father and mother had to switch from the master king, due the bed.
Screen porch, which is a very popular location to be, definitely needed some TLC. Fans in poor condition and really needed a good hose down, and could use a few more chairs. Front porch has a nice sitting area to enjoy but steps and porch itself needs some work. The dock area was pretty much unusable as their are no furniture/chairs to use. No lake toys to enjoy and the slough that the home is on, ( the very back point), was not enticing at all. Definitely need a boat to enjoy the lake at all and not even sure water was deep enough for about.
Communication was fairly prompt but very confusing emails and texts. Seems this property is owned by a company and managed by another company.
Commentaires de Gestion de l’hôtel
26 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your detailed feedback on your recent stay, Karie. We sincerely apologize for any discomfort and inconvenience you experienced.
We are sorry to hear about the issues with the beds and will be reviewing and upgrading our bedding to ensure a more comfortable sleep for our guests. We will also address the condition of the screen porch and front porch to make these areas more enjoyable.
We understand the dock area and lake amenities did not meet your expectations, and we will look into enhancing this space with furniture and lake toys for better guest enjoyment.
We appreciate your comments on our communication and will work on making our process clearer and more efficient.
Thank you for bringing these issues to our attention, and we hope to have the opportunity to improve your experience in the future.
par un voyageur
Perfect cabin
Publié le 2 juin 2024 sur HomeAwayThis cabin was just was we needed to hang out together as a family while we got ready for my nieces wedding! Plenty of room and never over crowded. Perfect place!!
Commentaires de Gestion de l’hôtel
5 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for choosing our cabin for your family gathering and your niece's wedding preparations, Marci! We're delighted to hear that our space provided the perfect setting for your needs and that you enjoyed your time together as a family. It was our pleasure hosting you, and we hope to welcome you back for another memorable stay in the future!
par un voyageur
Photo iID
Publié le 18 avr. 2024 sur HomeAwayCheckin was annoying that they kept requesting a copy of my photo ID and then telling me it was the wrong ID. Why you need my photo I already paid?????
Once we got there it was great 😊
Commentaires de Gestion de l’hôtel
24 avr. 2024 par VrboOwner, Gestion de l’hôtel
We appreciate you taking the time to share your experience with us. We're glad to hear that once you arrived, you found your stay enjoyable. However, we apologize for any inconvenience caused during the check-in process regarding the photo ID request. Our policy is in place to ensure the safety and security of all our guests and property. We'll review our procedures to prevent similar issues in the future. Thank you for your understanding, and we hope to welcome you back for another great stay soon!
par un voyageur
Fishing trip
Publié le 16 avr. 2024 sur HomeAwayGreat stay plenty of room in house
Commentaires de Gestion de l’hôtel
1 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you for choosing Patriot Family Homes for your fishing trip, Tim. We're thrilled to hear that you had a great stay and found plenty of room in our house. Providing a comfortable and spacious environment for our guests is always our priority.
We appreciate your feedback and hope to welcome you back for another memorable stay in the future.
par un voyageur
JOHN
Publié le 6 nov. 2023 sur HomeAwayCommunication with the property managers was exceptional. The pictures fairly depicted the property. The house was located in a super quiet and peaceful area. One drawback was the internet speed, it was slow but given the location I think that kind of goes with the turf of living in a clearly natural setting. I was between four and five stars on this unit.
Commentaires de Gestion de l’hôtel
22 nov. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for choosing Patriot Family Homes and for sharing your experience with us, John. We're thrilled to hear that you found our property accurately represented by the photos and that our communication met your expectations.
We're glad that you appreciated the serene and peaceful location of our house. We understand the internet speed might have been a drawback, and we appreciate your understanding regarding this aspect. Being nestled in a naturally beautiful setting sometimes comes with such trade-offs, and we're constantly exploring options to enhance this for our guests.
Your feedback is valuable, and we'll take it into account for further improvements. We hope to have the opportunity to host you again and provide an even better stay.
par un voyageur
Peaceful getaway
Publié le 8 oct. 2023 sur HomeAwayLoved this property and would highly recommend it to anyone looking to have a quiet getaway. Great accommodations and great communication with the host. I would recommend bringing groceries and making sure you plan to cook at the property, as access to restaurants and delivery services is limited. Great time with the family and again, would highly recommend this property.
Commentaires de Gestion de l’hôtel
25 oct. 2023 par VrboOwner, Gestion de l’hôtel
We're thrilled to hear that you enjoyed your peaceful getaway at our property with Patriot Family Homes, David. Your positive feedback is greatly appreciated, and we're pleased to know that you found the accommodations and communication with the host to be excellent.
Your recommendation to bring groceries and plan to cook at the property is valuable advice for future guests, and we thank you for sharing it. Providing a quiet and enjoyable environment for families is important to us, and we're delighted that you had a great time with your family.
Thank you for your recommendation, and we look forward to hosting you again in the future. If you have any questions or need assistance with future bookings, please don't hesitate to reach out to us.
