Ratings based on 224 Guest Reviews
Hear it directly from our travellers
3.3 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 23, 2024 on Hotels
The room was so dirty gross, the outlets did not work, and the air vent in the bathroom was held up with duct tape. Worst of part of all is the The locks on both connecting doors to the next room did not lock
by A traveller
Needs refresh and update
Posted Sep. 16, 2024 on HotelsWe were in town for a funeral. We didn't have many options due to my mom's disability - we needed an accessible room and they had one. The bathroom and shower are accessible - the room itself is not. There were two double beds and nearly no room to maneuver around the space. My mom users a rollater and we could barely get it between the bed and the dresser and table and chair in the space.
The room itself is in need of a deep cleaning. Walking on the floors left my socks nearly black on the bottom. The shower curtain was both torn and horribly stained. When we checked in we were given only two towels and two wash cloths, no hand towels. The two washcloths were stained brown. I took them to the front desk for replacements and was given two "clean" wash cloths. I asked for additional towels the next day and was given only one set of towels and told that was all they had. This was a pattern until the next to last day when we were finally able to get two sets of fresh towels. We weren't given any coffee cups to go with our in-room coffee maker. We did have a good sized fridge, though it was in need of defrosting. Microwave did work.
Breakfast was standard, though most days there was something missing, whether it was plates/utensils, or food. Some days the food would be gone long before the breakfast end time. One morning I went to make waffles and there was no batter and no syrup at 8am.
The wi-fi was nearly non-existent. Even basic surfing was nearly impossible.
by A traveller
Posted Sep. 5, 2024 on Hotels
by A traveller
Posted Sep. 1, 2024 on Hotels
by A traveller
Posted Aug. 23, 2024 on Hotels
Room had dead bugs in the corner on the floor. Someone was riding a riding lawn mower outside in the parking lot until about 9:30 the first night. I declined housekeeping the first morning at 10:30 am because I had just woken up and later went down to try to get clean towels for the next morning and was told that I could not get a clean washcloth or hand towel but could only get two towels. She asked me if I wanted my dirty washcloth back??? I declined.
Second night there were quite a few men outside making noise and playing music right next to my room.
There wasn’t even a waste basket in the room.
Very disappointed.
by A traveller
Posted Aug. 7, 2024 on Hotels
by A traveller
Posted Aug. 2, 2024 on Hotels
Rien à dire Hotel moyen
by A traveller
Posted Jul. 24, 2024 on Hotels
Shower water doesn’t turn off. Not the cleanest.
by A traveller
Needs Work
Posted Jul. 22, 2024 on HotelsThis hotel was pretty convenient right next to a Kroger. The staff (I believe it was the manager the whole time) was kind and accommodating. However, the hotel overall needed a serious deep cleaning. The blankets and sheets had stains, the walls (especially common areas) were filthy. The manager had to chase away a man (possibly homeless) who was sleeping under the stairs. It just needs a complete overhaul.
by A traveller
TN Vacation and Business
Posted Jul. 15, 2024 on HotelsThe stay was wonderful and courteous. Hotel does need to invest in more towels and bigger pool towels. I would recommend the pool getting cleaned, patched and painted. Other than that, this is my hotel for future stays.
