Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,2 Service et personnel
4,8 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Ravindra Negi, Gestion de l’hôtel
Dear Guest,Greetings from Mosaic in Queen of Hills Mussoorie!!I would like to thank you for taking the time to share your experience with us.
par un voyageur
Publié le 27 déc. 2022 sur Expedia
WiFi was unstable to the point of unusable. I paid for a window view but the window was dirty. Breakfast service and hotel service was good.View from the roof was great!
Commentaires de Gestion de l’hôtel
29 déc. 2022 par Kamal, Gestion de l’hôtel
Dear Mr. Daniel, Greetings from Mosaic in Queen of Hills Mussoorie!!!Thank you for sharing your valuable feedback and most unfortunate that we did not live up to your expectation. I request you to accept our profound and sincere apologies. With regards to your feedback, I have discussed it in detail with the concerned Department Heads for immediate corrective action. I would be personally addressing and correcting all such quality related defects and we ensure that such errors are never repeated. It is also our sincere request to forgive us and bestow upon us another opportunity to serve you in the near future with an assurance of better and improved services. Please accept our heartfelt gratitude and thank you again for making us your hospitality partner.Best personal regards,Kamal PandeyFront Office Manager
par un voyageur
Publié le 8 nov. 2022 sur Expedia
Awesome stay
Commentaires de Gestion de l’hôtel
29 déc. 2022 par Kamal Pandey, Gestion de l’hôtel
Dear Ms. Akanksha,Greetings from Mosaic in Queen of Hills MussoorieThank you for your positive comments regarding our Hotel, team and services. We are glad that you left with a positive impression of our product and services and we were able to exceed your expectations.At Mosaic we are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. It was certainly a pleasure for us to be at your service and we look forward to welcoming you back in the near future.RegardsKamal PandeyFront Office Manager
par un voyageur de Edmonton
Publié le 14 sept. 2022 sur Expedia
It was a gem of a hotel in Mussoorie. The staff were friendly, helpful & did a great job in making us feel welcome, especially Amit, Jyoti & all the restaurant staff. Shabash!!!
Commentaires de Gestion de l’hôtel
21 oct. 2022 par Revenue Manager, Gestion de l’hôtel
Dear Mr. Micheal,Greetings!!Thank you for your valuable feedback, Your kind words of appreciation about our hotel brings us immense pleasure to rate Mosaic Hotel as a band with the highest hospitality standards. At Mosaic it is our constant endeavour to treat our guests with elite warm hospitality showcased by our staff and your appreciation for the same pleases us.
par un voyageur
Publié le 16 août 2022 sur Hotels
par un voyageur
Publié le 18 avr. 2022 sur Hotels
par un voyageur de Delhi
Publié le 28 mai 2019 sur Expedia
Terrible and rude staff. Though the property is good, but with the kind of staff especially their guards/caretakers, they don't know how to behave with guests. Also, food is of 'ok-ok' types.
par un voyageur
Publié le 8 mai 2019 sur Hotels
par un voyageur de U.S.
Publié le 30 mars 2019 sur Expedia
Management did not have control of the property. There were group loud private parties in the bedrooms until early morning.
par un voyageur
Wow
Publié le 22 janv. 2019 sur HotelsLOVed to stay here as usual!! My fixed stay at mussourie!!!
