Note fondée sur 45 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
100 % des clients le recommandent
4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Los Gatos

Publié le 5 août 2024 sur Expedia
Amazing experience staying at the Savoy. The staff is very helpful and goes out of the way to ensure that you have a great stay.
Commentaires de Gestion de l’hôtel
9 août 2024 par Gautam Valli, Gestion de l’hôtel
Dear Guest:Namaste !At the outset, I would like to thank you for choosing Welcomhotel by ITC Hotels The Savoy, Mussoorie during your recent visit to Queen of the hills.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel by ITC Hotels The Savoy Mussoorie, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to the pleasure of welcoming you back and would be delighted to assist you with any requirements.Responsibly YoursGautam ValliGeneral ManagerWelcomhotel By ITC Hotels The Savoy,Mussoorie
3 sur 5
par un voyageur

Publié le 14 juill. 2024 sur Expedia
I spent $350 for the room - no problem was worth it There was INR 350 biscuits on the table that u had and it was not clear if they were complimentary I spent another $100 on meals and I paid all that and at checkout , they sent someone to check room and I had to wait half hour as they wanted to charge me iNR 350 for 3 biscuits Not happy with that . I gave more than that in tips.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Gautam Valli, Gestion de l’hôtel
Dear Mr. Yellayi :Namaste !At the outset, I would like to thank you for choosing Welcomhotel by ITC Hotels The Savoy, Mussoorie during your recent visit to Queen of the hills.We have noted your reported feedback about the room tariff as well as departure experiences with great concern at our end, we cannot afford any guests to form such impression about our product & services in today’s competitive world. Our sincere apologies for the reported inconvenience and do let me know if we can be of any assistance to enhance your next stay with us. We seek an opportunity to redeem ourselves. At Welcomhotel by ITC Hotels The Savoy Mussoorie, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to the pleasure of welcoming you back and would be delighted to assist you with any requirements.Responsibly YoursGautam ValliGeneral ManagerWelcomhotel By ITC Hotels The Savoy, Mussoorie
5 sur 5
par un voyageur

Publié le 5 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Gautam Valli, Gestion de l’hôtel
Dear Guest:Namaste !At the outset, I would like to thank you for choosing Welcomhotel by ITC Hotels The Savoy, Mussoorie during your recent visit to Queen of the hills.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel by ITC Hotels The Savoy Mussoorie, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to the pleasure of welcoming you back and would be delighted to assist you with any requirements.Responsibly YoursGautam ValliGeneral ManagerWelcomhotel By ITC Hotels The Savoy,Mussoorie
5 sur 5
par un voyageur

Publié le 23 févr. 2024 sur Expedia
Excellent Service
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Gautam Valli, Gestion de l’hôtel
Dear Guest:Namaste !At the outset, I would like to thank you for choosing Welcomhotel by ITC Hotels The Savoy, Mussoorie during your recent visit to Queen of the hills.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel by ITC Hotels The Savoy Mussoorie, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to the pleasure of welcoming you back and would be delighted to assist you with any requirements.Responsibly YoursGautam ValliGeneral ManagerWelcomhotel By ITC Hotels The Savoy,Mussoorie
5 sur 5
par un voyageur

Publié le 17 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Gautam Valli, Gestion de l’hôtel
Dear Guest:Namaste !At the outset, I would like to thank you for choosing Welcomhotel by ITC Hotels The Savoy, Mussoorie during your recent visit to Queen of the hills.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel by ITC Hotels The Savoy Mussoorie, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to the pleasure of welcoming you back and would be delighted to assist you with any requirements.Responsibly YoursGautam ValliGeneral ManagerWelcomhotel By ITC Hotels The Savoy,Mussoorie
5 sur 5
par un voyageur

Publié le 8 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
31 oct. 2023 par Gautam Valli, Gestion de l’hôtel
Dear Mr. Vyas,Namaste !At the outset, I would like to thank you for choosing Welcomhotel by ITC Hotels The Savoy, Mussoorie during your recent visit to Queen of the hills.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel by ITC Hotels The Savoy Mussoorie, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to the pleasure of welcoming you back and would be delighted to assist you with any requirements.Responsibly YoursGautam ValliGeneral ManagerWelcomhotel By ITC Hotels The Savoy,Mussoorie
1 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 9 janv. 2023 sur Hotels
5 sur 5
par un voyageur

Publié le 22 mars 2022 sur Expedia
Beautiful property with an old world charm
Commentaires de Gestion de l’hôtel
24 juin 2022 par Gautam Valli, Gestion de l’hôtel
Dear Guest: Namaste ! At the outset, I would like to thank you for choosing Welcomhotel by ITC Hotels The Savoy, Mussoorie during your recent visit to Queen of the hills. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel by ITC Hotels The Savoy Mussoorie, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to the pleasure of welcoming you back and would be delighted to assist you with any requirements. Responsibly Yours Gautam Valli General Manager Welcomhotel By ITC Hotels The Savoy,Mussoorie
4 sur 5
par un voyageur

Excellent Property

Publié le 27 nov. 2021 sur Hotels
Helpful staff, but could be more prepared for infants
Commentaires de Gestion de l’hôtel
12 janv. 2022 par Gautam Valli, Gestion de l’hôtel
Dear Guest: Namaste ! Thank you ever so much for taking out time to share your stay experience feedback with us. We will like to thank you for choosing Welcomhotel by ITC Hotels The Savoy, Mussoorie during your recent visit to the Queen of Hills. Moreover, I have noted your reported feedback about the services that were not up to the mark for infants, our sincere apologies for the reported inconvenience. Your feedback have my personal attention for necessary corrective action at our end. WeAssure you consistent standards at all times and we will leave no stone un-turned to uphold the high standards you have begun to expect of us. Thank you for the time and consideration once again. Responsibly yours, Gautam Valli General Manager Welcomhotel By ITC Hotels The Savoy, Mussoorie
5 sur 5
par un voyageur

Excellent property, bit overpriced though.

Publié le 25 nov. 2021 sur Hotels
Excellent place, very friendly staff. Breakfast was okay. Ambience of hall, bar, lounge all super, rustic clean and great. Perfect location. Walkable to outside bazaar, shops, eateries and and yet quiet and private feeling.
Commentaires de Gestion de l’hôtel
12 janv. 2022 par Gautam Valli, Gestion de l’hôtel
Dear Guest: Namaste ! Thank you ever so much for taking out time to share your stay experience feedback with us. We will like to thank you for choosing Welcomhotel by ITC Hotels The Savoy, Mussoorie during your recent visit to the Queen of Hills. I am happy to learn that your overall stay was comfortable with us. WeAssure you consistent standards at all times and we will leave no stone un-turned to uphold the high standards you have begun to expect of us. Thank you for the time and consideration once again. Responsibly yours, Gautam Valli General Manager Welcomhotel By ITC Hotels The Savoy,Mussoorie
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