Note fondée sur 894 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 sept. 2018 sur Hotels
par jean sebastie de Lyon
Étape agreable
Publié le 29 avr. 2016 sur HotelsBeau motel bien rénové dans la rue principale de Del Rio
Belle piscine et beau jardin en forme de patio paysager.
Restaurant sans attrait particulier mais resonaible niveau tarif.
Seul point negatif : clim bruyante, meme si ce n est qu un detail, c est saoulant a la fin de la nuit !
Commentaires de Gestion de l’hôtel
19 juill. 2016 par Becky Wilson, Gestion de l’hôtel
Thank you for taking the time to let us know that you enjoyed yourself while our guest. I am glad that you were able to take advantage of our pool and patio. Please know that I have mentioned the amount of noise the air conditioner made to our engineering department.
If you find yourself back in the Del Rio area again I hope you will allow us to be of service.
par un voyageur
Publié le 7 févr. 2013 sur Hotels
par un voyageur
Publié le 13 oct. 2024
Commentaires de Gestion de l’hôtel
13 oct. 2024 par kd, Gestion de l’hôtel
Dear Chad, Thank you for leaving us this wonderful rating. We are very happy that you enjoyed your time at Ramada Del Rio and we look forward to seeing you again as a guest in our hotel. Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER
par un voyageur
Publié le 23 sept. 2024
Great property! Staff very accommodating and helpful. Breakfast buffet ( made to order eggs) was wonderful. Nightly entertainment in the lounge was a plus
Commentaires de Gestion de l’hôtel
23 sept. 2024 par kd, Gestion de l’hôtel
Hi Chad!Thank you for taking the time to tell us about your experience here with us. I am so glad you enjoyed your time here! We continuously strive to exceed expectation, and it's a genuine pleasure to know when we succeed.Thank you again for sharing your experience, we look forward to serving you again in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER
par un voyageur
Publié le 31 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par kd, Gestion de l’hôtel
Hello Luisa,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. We are very happy to see that you enjoyed your stay with us!Your feedback is valuable to us, and it's great to know when we get it right for the guest experience! We look forward to the opportunity to serve you again in the future.Again, thank you for choosing Ramada By Wyndham.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par kd, Gestion de l’hôtel
Dear Steven,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER
par un voyageur
Publié le 23 août 2024 sur Expedia
It was clean but a little old some mold in bathroom also breakfast was suppose to be included we got 2 nights and only one meal ticket not sure what that was about.
Commentaires de Gestion de l’hôtel
23 août 2024 par kd, Gestion de l’hôtel
Hi Maria,,I’m sorry to hear about your disappointing experience with us, it’s always our intention to provide great accommodations and customer service. Please accept our apologies that we didn’t live up to your expectations on this occasion. I’m thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Our free breakfast deal does apply to your entire stay, new breakfast tickets are available every morning at the front desk. This is explained during check in but is not always remembered as there is a lot going on at that time for some guests. If you happen to come back we will be sure to remind you of the process so you can get full benefit from it!Thank you again for taking the time to respond and to let us know where we need to improve.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 août 2024 par kd, Gestion de l’hôtel
Hi Mike,Thank you for taking the time to comment on your experience with us at Ramada by Wyndham Del Rio. We are very happy to see that service was to your satisfaction and that you enjoyed your stay with us. I will share your rating with our staff who will be encouraged by your appreciation!Your feedback is valuable to us as it enables us to continuously make improvements to our brand for a better guest experience. Thank you for taking the time to let us know that we're doing it right! We look forward to the opportunity to serve you again in the future.Thank you for choosing Ramada By Wyndham.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 août 2024 par kd, Gestion de l’hôtel
Dear Erica,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER
