Note fondée sur 436 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
29 mai 2024 par Diana , Gestion de l’hôtel
Hello Christine Your review means a lot to us. We always strive to give our best to help our guests and I’m glad that we exceeded your expectations. We hope to see you again soon!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Muy bien, me encantó
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Diana , Gestion de l’hôtel
Hello Pablo, we are so grateful that you took the time to leave us a 5-star review. Thank you!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
My family & I enjoyed our stay here. Very close to family. Easy parking. Friendly staff while we were there. Easy check in & out. Definitely would be back. Thank you Holiday Inn Express for accommodating my family and I.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Diana , Gestion de l’hôtel
Hello Diana, we are delighted to know that our team exceeded your expectations! Your kind words mean the world to us, and we cannot wait to share your compliments with them. Looking forward to your next visit.
par un voyageur
An “okay” nights stay
Publié le 15 sept. 2024 sur HotelsIt was okay. Friendly staff and most amenities worked (ice machine in hallway, room tv, air conditioner, microwave and coffee maker) and the hot complimentary breakfast was good. But the room refrigerator was completely dead, a lightbulb was missing from a bedside sconce, and the desk chair was dangerously broken—wheels were frozen, it swayed loosely in all directions and it was stuck in it’s lowest position. Someone (particularly an elderly person) could have gotten hurt sitting in it unsuspectingly. The front desk offered me another room, but I really just needed the bed for one night. She did give me a discount on the room.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Diana , Gestion de l’hôtel
Hello, thank you for your review. I am sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Diana , Gestion de l’hôtel
Hello Kerry, Thank you so much for your review!
par un voyageur
Holiday inn Delano
Publié le 29 août 2024 sur HotelsVery pleased with my stay the front desk provided excellent service. (Diana)
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Diana , Gestion de l’hôtel
Hello Kerry, thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we are glad to hear that we succeeded. Thanks again!
par un voyageur
Excellent hotel pity about some guests
Publié le 1 août 2024 sur HotelsThe hotel was clean and comfortable staff were friendly breakfast was very good. Slight problem was with other group of guests during day they took over pool. At 11pm they were noisy with loud music. I contacted front office who answered quickly and things soon went quiet.
Commentaires de Gestion de l’hôtel
3 août 2024 par Diana , Gestion de l’hôtel
Hello John thank you for your review! We are so glad to hear that the front desk staff were friendly and helpful. We hope you had a pleasant experience with us and we look forward to seeing you again soon.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par Diana , Gestion de l’hôtel
Hello Amy J, we are so grateful that you took the time to leave us a 4-star review. Thank you!
par un voyageur de San Jose
Publié le 26 juill. 2024 sur Expedia
Nice and clean rooms, good breakfast. We enjoyed our time here.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Diana , Gestion de l’hôtel
Thanks for the 5-star review, Dzianis. You made our day! We look forward to making your day again very soon.
par un voyageur
Publié le 12 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Diana , Gestion de l’hôtel
Thanks for the 5-star review, Anna. You made our day! We look forward to making your day again very soon.
