Note fondée sur 55 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 févr. 2024 sur Expedia
People are number 1 in this Hotel !!!!!!!!!!!!
Commentaires de Gestion de l’hôtel
9 mars 2024 par Tushar Bhatnagar, Gestion de l’hôtel
Dear Guest,My team and I are truly honoured to read such a fantastic review. Thank you so much for sharing your experience on Expedia.On behalf of the team at jüSTa, we look forward to having the opportunity to be able to host you again at our Hotels & Resorts in future.Yours Sincerely,Tushar BhatnagarHotel ManagerjüSTa Hotels & Resortsmanager.ggn@justahotels.com
par Fred
Hotel propre à 20 min de l'aéroport de New Delhi
Publié le 4 janv. 2018 sur HotelsHotel à 20 min de l'aéroport de New Delhi. Propre avec restaurant et room service. Il a fallu demander 3 fois pour obtenir 2 lits supplémentaires pour les enfants.
Commentaires de Gestion de l’hôtel
2 mai 2018 par juSTa Hotels & Resorts, Gestion de l’hôtel
Dear Guest,
It was an absolute pleasure to have had the opportunity to host you as our esteemed guest. We are honoured to note that you liked the service provided by our Staff members. We have conveyed the same to them. We are truly pleased to read such appreciation about our product and service.
It is appreciation such as yours that motivates them to go extra mile and ensure a wonderful experience to all the guests. On behalf of our team at juSTa, we look forward for the opportunity to host you at our Hotels & Resorts across the country.
Yours Sincerely,
Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
par un voyageur
Publié le 19 juill. 2016 sur Hotels
Commentaires de Gestion de l’hôtel
12 avr. 2017 par juSTa, Gestion de l’hôtel
Dear Guest,
We thank you truly for sparing your precious time to rate our hotel through Expedia. We are extremely glad that you liked our hotel and had a good time during your stay. It is our endeavour to ensure that every guest stay is made a memorable one and provide them with homely atmosphere. On behalf of our team, we look forward for the opportunity to host you as our esteemed guest in the near future.
Yours Sincerely,
Naveen Vishen
Head of Operations
par un voyageur
Publié le 12 janv. 2024 sur Expedia
This property is very outdated. The 1st room we had was unsafe as the balcony door did not even lock. Rooms are in need of severe updating. Lack of hot water in as much we had to use other rooms to have a shower. If the hotel was busy this would been a major problem. The staff changed our first room but was not much better. Balcony crumbling concrete above us. When asked about the NYE gala staff did not know what I was talking about. I appreciate englishbis the staffs second language. But just asking for basic information was hard to get across. I actually am a TEFL teacher so I understand how to phase things at basic English level. Room was freezing cold as well. A very over priced out dates unhelpful hotel. I won’t go into how dirty the garden looked. The photos must of been taken around 5 years ago. When asked about a discount about the lack of heat the lack of hot water having to walk through corridors or the hotel to another room. There English became totally non existent.
This hotel needs major work to bring up to a basic standard
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Durga Sankar Biswal , Gestion de l’hôtel
Dear Guest,We truly thank you for sparing time to write your feedback on Expedia. Your feedback is important to us.Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our hotelWe have intensified our training sessions to all our staff members in every department to improve efficiency levels with responsible communication, behaviour and demonstrating extreme care, promptness and sensitivity while interacting with all guests. I would like to assure you that this is not our standard practice and we value every guest need and feedback as important.On behalf of the team at jüSTa, we once again thank you for your feedback and look forward to having the opportunity to be able to host you again at our hotels in the near future.Yours Sincerely,Durga Sankar Biswal Operations ManagerjüSTa Hotels & Resortsmanager.ggn@justahotels.com
par un voyageur
Publié le 10 janv. 2024 sur Expedia
I feel like I massively over paid for this property. The only way I can see this property had good reviews is if they are fake. The only really positive is the staff were friendly and helpful. The room was the issue - dirty covers, damp in the walls, damp in the bed headboard, window frames damp, floor worn out, the best bit was they asked if I wanted heating then brought up a tiny heater that looked worn out and made a load of noise like it would set fire at some point, also the hot water has to be requested in the evenings and takes 20 minutes to come through.
Honestly if I'd paid $15 for the room I'd have accepted it, even though I've stayed in better for that much. But I paid $94 AUD, im sure there are better options for the price. I hate to leave negative reviews but people deserve to know the truth as it's no way 4 star and no way 7.5 rating.
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Durga Sankar Biswal , Gestion de l’hôtel
Dear Guest,We thank you for sharing your thoughts on Expedia. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our resort.Every guest feedback is important for us and is treated with utmost priority. We assure you that we will definitely work on our standards.On behalf of our team, we look forward to another opportunity to be able to host you as our esteemed guest and assure you to exceed your expectation on all the aspects.Yours Sincerely,Durga Sankar Biswal Operations ManagerjüSTa Hotels & Resortsmanager.ggn@justahotels.com
par un voyageur
Publié le 4 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
9 mars 2024 par Tushar Bhatnagar, Gestion de l’hôtel
Dear Guest, We thank you truly for sparing your precious time to rate our hotel through Expedia. On behalf of the team at jüSTa, we look forward to having the opportunity to be able to host you again at our Hotels & Resorts in future.Yours Sincerely,Tushar BhatnagarHotel ManagerjüSTa Hotels & Resortsmanager.ggn@justahotels.com
par un voyageur
OK hotel - but need to upgrade their water heater!
Publié le 10 févr. 2023 sur HotelsIt was fine - in terms of the bed, the room service food, and the breakfast it was average. The major downside was the lack of hot water -- they have a boiler that they keep off most of the time, and you need to tell them to turn it on at least an hour before you want to take a shower. Which I found out about only through taking a super cold shower one morning... And even after they turned it on, the water was lukewarm at best. Unfortunately that's a deal breaker for me and I won't be back.
par un voyageur
Publié le 22 nov. 2021 sur Hotels
par un voyageur de Australia
Publié le 11 janv. 2020 sur Wotif
Loved the 2 rooms. One like a loungeroom & the other a spacious bedroom. Great spacious bathroom with a nice bathroom. Helpful staff. Very clean. Comfy bed. Good location. Secure with guard at gate & always someone at reception. Didn't like that we constantly had to ask for hot water to be turned on late at night & again after 9am. We asked & then went for brekky waiting for it to warm up to return & it had been switched off again. Took 2.5hrs for 3 people to shower! We asked to shower in another room as it was 11:30am. They provided us a fan heater as we were cold.
par un voyageur
Comfortable stay
Publié le 26 juill. 2019 sur HotelsDecent place, the wall damp needs to be taken care of. The rooms are good size. However buffet can be slightly better
