Note fondée sur 9 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,8 sur 5
100 % des clients le recommandent
2,4 Propreté de la chambre
3,3 Service et personnel
1,6 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Publié le 15 mai 2024 sur Hotels
Run down hotel, not clean. Beds not comfortable. Nothing like as in pictures
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 25 janv. 2024 sur Hotels
1 sur 5
par un voyageur

Publié le 18 déc. 2021 sur Hotels
In a very bad shape
1 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 13 janv. 2020 sur Hotels
2 sur 5
par un voyageur

Publié le 29 déc. 2019 sur Hotels
Det var gammal och sliten. Handdukarna och sängkläder var gamla.
Commentaires de Gestion de l’hôtel
23 janv. 2020 par Team Reservations, Gestion de l’hôtel
Dear Guest, Greetings from The Grand Vikalp, New Delhi! We thank you for your comments regarding our services and facilities. With reference to your feedback at The outset please accept our sincere apologies for The inconvenience caused to you. Please rest assured that I have looked into The matter with The utmost seriousness and will be initiating corrective action to ensure that such lapses do not recur. While our endeavor is to make sure that all our guests have a truly memorable stay with us while in new Delhi, it is The feedback from our esteemed customers like you which shows that we still have room for improvement. We hope that The difficulties that occurred during your stay will not be compared or judged as our general service standards and deter you from coming back to The Grand Vikalp. We look forward to welcoming you back to our hotel on your next visit to new Delhi and would request you to extend us an opportunity to demonstrate our usual high standards of services and facilities. In The meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you, Warm Regards, The Grand Vikalp
4 sur 5
par un voyageur de Chicago

Publié le 14 déc. 2019 sur Expedia
Great location, rooms are a little cramped but good service and staff.
Commentaires de Gestion de l’hôtel
23 janv. 2020 par Team, Reservations, Gestion de l’hôtel
Dear Guest, Greetings from The Grand Vikalp, New Delhi! We thank you for your comments regarding our services and facilities. With reference to your feedback at The outset please accept our sincere apologies for The inconvenience caused to you. Please rest assured that I have looked into The matter with The utmost seriousness and will be initiating corrective action to ensure that such lapses do not recur. While our endeavor is to make sure that all our guests have a truly memorable stay with us while in new Delhi, it is The feedback from our esteemed customers like you which shows that we still have room for improvement. We hope that The difficulties that occurred during your stay will not be compared or judged as our general service standards and deter you from coming back to The Grand Vikalp. We look forward to welcoming you back to our hotel on your next visit to new Delhi and would request you to extend us an opportunity to demonstrate our usual high standards of services and facilities. In The meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you, Warm Regards, The Grand Vikalp
5 sur 5
par un voyageur

Publié le 23 juill. 2019 sur Expedia
Had a wonderful stay with this hotel room were very beautiful and comfortable. Staff was very professional.Bathroom was clean and hygienic. Recommended
Commentaires de Gestion de l’hôtel
26 janv. 2020 par Team, Reservations, Gestion de l’hôtel
Dear Guest, Greetings from The Grand Vikalp, New Delhi! We refer to your recent stay at The Grand Vikalp and thank you for choosing us as your preferred residence while in Delhi. We thank you for your comments regarding our services and facilities and I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from esteemed customers like you who make us strive even harder to achieve “service par excellence”. While looking forward to welcoming you back to The Grand Vikalp, we assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, Team The Grand Vikalp
1 sur 5
par un voyageur de New Zealand

Publié le 10 déc. 2018 sur Wotif
The hotel is not even a three star, they should downgrade it to two star. I had to request for bedding to be changed, there is no hot water in the evening and the towels were smelly. I spoke with the staff member who came to chage the bed sheet and he wasn't welling to admit that the sheets, pillow cases, duvet cover were dirty. I showed him the dirty spots on bed, pillows, duvet, what was more disgusting was that I found hairs on the bed and the stafff wasn't happy that I asked them to change it.
Commentaires de Gestion de l’hôtel
26 janv. 2020 par Reservations, Gestion de l’hôtel
Dear Guest, Greetings from The Grand Vikalp, New Delhi! We thank you for your comments regarding our services and facilities. With reference to your feedback at The outset please accept our sincere apologies for The inconvenience caused to you. Please rest assured that I have looked into The matter with The utmost seriousness and will be initiating corrective action to ensure that such lapses do not recur. While our endeavor is to make sure that all our guests have a truly memorable stay with us while in new Delhi, it is The feedback from our esteemed customers like you which shows that we still have room for improvement. We hope that The difficulties that occurred during your stay will not be compared or judged as our general service standards and deter you from coming back to The Grand Vikalp. We look forward to welcoming you back to our hotel on your next visit to new Delhi and would request you to extend us an opportunity to demonstrate our usual high standards of services and facilities. In The meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you, Warm Regards, The Grand Vikalp
4 sur 5
par un voyageur

Good hotel for a few days.

Publié le 28 mai 2018 sur Hotels
Very nice hotel with large rooms and good beds. Located not far away (500 m) from a market with many reataurants and shops.
Commentaires de Gestion de l’hôtel
26 janv. 2020 par Reservations, Gestion de l’hôtel
Dear Guest, Greetings from The Grand Vikalp, New Delhi! We refer to your recent stay at The Grand Vikalp and thank you for choosing us as your preferred residence while in Delhi. We thank you for your comments regarding our services and facilities and I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from esteemed customers like you who make us strive even harder to achieve “service par excellence”. While looking forward to welcoming you back to The Grand Vikalp, we assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm regards, Team The Grand Vikalp
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