Ratings based on 358 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 16, 2024 on Expedia
I absolutely loved my stay at The Leela Ambience Convention Hotel in Delhi. The hotel made me feel incredibly safe, which was one of the most important aspects of my stay. The food was top-of-the-line, offering an exceptional culinary experience that I thoroughly enjoyed. The service was nothing short of spectacular, with staff who were not only professional but went above and beyond to make sure I was comfortable throughout my stay.
The workers at the hotel were the most friendly and caring people I have encountered. Their attentiveness made my stay feel personal, and it was a delight to be treated with such genuine care. The spa is a must-visit, offering world-class services that made me feel rejuvenated and pampered. I’d like to give a special shout-out to Hasan Askari, whose excellent recommendations for places to visit and remarkable customer service made my trip even more enjoyable. His attention to detail and commitment to ensuring a memorable stay were greatly appreciated.
Room service and the manager were simply spectacular, always available when I needed something, and their professionalism was impeccable. The spa services are never to be missed—it's truly one of the hotel’s gems. Overall, this is the best hotel I have stayed in, and I highly recommend The Leela Ambience Convention Hotel to anyone looking for an unforgettable experience in Delhi.
Comment from Hotel Management
Sep. 17, 2024 by Aagman Baury , General Manager , Hotel Management
Dear Guest , Thank you for your glowing review and for taking the time to share your delightful experience at The Leela Ambience Convention Hotel, Delhi. We are thrilled to hear that your stay was filled with comfort, safety, and personalized care, all of which are at the heart of what we strive to offer every guest.It’s wonderful to know that our culinary offerings left a lasting impression, and that our dedicated associates, especially Hasan Askari, contributed to making your stay truly memorable with his recommendations and exceptional service. We will certainly pass on your kind words to him and the rest of the team.We are also glad that you found our spa services rejuvenating and that our team, from room service to management, consistently met your needs with professionalism and care. Your recommendation means a great deal to us, and we are humbled that you consider us the best hotel you’ve stayed in.We look forward to welcoming you back for another unforgettable stay.Warm regards
by A traveller
Posted Sep. 16, 2024 on Expedia
I absolutely loved my stay at The Leela Ambience Convention Hotel in Delhi. The hotel made me feel incredibly safe, which was one of the most important aspects of my stay. The food was top-of-the-line, offering an exceptional culinary experience that I thoroughly enjoyed. The service was nothing short of spectacular, with staff who were not only professional but went above and beyond to make sure I was comfortable throughout my stay.
The workers at the hotel were the most friendly and caring people I have encountered. Their attentiveness made my stay feel personal, and it was a delight to be treated with such genuine care. The spa is a must-visit, offering world-class services that made me feel rejuvenated and pampered. I’d like to give a special shout-out to Hasan Askari, whose excellent recommendations for places to visit and remarkable customer service made my trip even more enjoyable. His attention to detail and commitment to ensuring a memorable stay were greatly appreciated.
Room service and the manager were simply spectacular, always available when I needed something, and their professionalism was impeccable. The spa services are never to be missed—it's truly one of the hotel’s gems. Overall, this is the best hotel I have stayed in, and I highly recommend The Leela Ambience Convention Hotel to anyone looking for an unforgettable experience in Delhi.
Comment from Hotel Management
Sep. 17, 2024 by Aagman Baury General Manager , Hotel Management
Dear Guest , Thank you for your glowing review and for taking the time to share your delightful experience at The Leela Ambience Convention Hotel, Delhi. We are thrilled to hear that your stay was filled with comfort, safety, and personalized care, all of which are at the heart of what we strive to offer every guest.It’s wonderful to know that our culinary offerings left a lasting impression, and that our dedicated associates, especially Hasan Askari, contributed to making your stay truly memorable with his recommendations and exceptional service. We will certainly pass on your kind words to him and the rest of the team.We are also glad that you found our spa services rejuvenating and that our team, from room service to management, consistently met your needs with professionalism and care. Your recommendation means a great deal to us, and we are humbled that you consider us the best hotel you’ve stayed in.We look forward to welcoming you back for another unforgettable stay.Warm Regards
by A traveller
Posted Sep. 10, 2024 on Hotels
Comment from Hotel Management
Sep. 15, 2024 by Aagman Baury, General Manager, Hotel Management
Dear Guest,Thank you for your feedback on your recent stay at The Leela Ambience Convention Hotel. Warm regards,Aagman Baury, General Manager
by A traveller
Posted Sep. 8, 2024 on Expedia
Recently me and my sister visited Delhi and stayed at Leela Ambience and conference hotel. Wow, what a pleasant and warm welcome.
All security guards were so friendly, welcomed us with folded hands everytime we entered. Atithi Devo Bhavah feeling.
Rooms were neat and clean, all services were wonderful, all the restaurant staff were very friendly and helpful. Lovely experience.
Bishoya is pretty young lady who looked after us so well. We flet like at home. Just to see her again I would come and stay at Leela anytime. Keep up the good work Bishoya.
Thank you for lovely roses upon leaving and gifts.
We were very much disappointed with Spa, none of us enjoyed the massage treatment we paid for, it was NOT what we expected, we didn't feel relaxed at all. It was waste of time and money.
Comment from Hotel Management
Sep. 9, 2024 by Aagman Baury General Manager , Hotel Management
Dear Guest ,Thank you for taking the time to share your recent experience with us. We are delighted to hear that you and your sister enjoyed your stay at The Leela Ambience Convention Hotel and appreciated our warm welcome and clean rooms, and the attentive service from our team. It’s wonderful to know that Bishoya made such a positive impact on your stay, and we'll be sure to pass along your kind words to her. We are thrilled that you felt at home with us and enjoyed the special touches, like the roses and gifts.However, we are truly sorry to hear that your spa experience did not meet your expectations. We strive to provide a relaxing and rejuvenating experience for all our guests, and it's disappointing to learn that we fell short in this instance. Your feedback is invaluable, and we will address this with our spa team to ensure improvements are made.We hope to have the pleasure of welcoming you back in the future and providing you with an even more memorable stay.Warm Regards
by A traveller
Posted Sep. 2, 2024 on Expedia
Good
Comment from Hotel Management
Sep. 3, 2024 by Aagman Baury, General Manager, Hotel Management
Thank you for sharing your wonderful feedback! We’re delighted to hear that you had a nice and comfortable stay with us. It's great to know that you enjoyed our property and the lavish buffet. We're thrilled that your experience was worth it, and we look forward to welcoming you back for another gala time at The Leela Ambience Convention Hotel, Delhi.
by A traveller
Posted Sep. 1, 2024 on Expedia
Property, servicing was top notch. Location could have been better.
Comment from Hotel Management
Sep. 3, 2024 by Aagman Baury , General Manager , Hotel Management
Thank you for your kind words about our property and service. We’re thrilled that our team made your stay enjoyable. While our location may not have been ideal for your needs, we hope the comfort and hospitality made up for it. We look forward to welcoming you back to The Leela Ambience Convention Hotel for another memorable stay!
by A traveller
Posted Aug. 29, 2024 on Hotels
Comment from Hotel Management
Aug. 30, 2024 by Aagman Baury, General Manager, Hotel Management
Dear Guest,Thank you for choosing The Leela Ambience Convention Hotel and for sharing your positive feedback! We're delighted to hear you enjoyed your stay.Warm regards,Aagman Baury, General Manager
by A traveller
Posted Aug. 23, 2024 on Hotels
Comment from Hotel Management
Aug. 30, 2024 by Aagman Baury, General Manager, Hotel Management
Dear Guest,Thank you for choosing The Leela Ambience Convention Hotel and for sharing your positive feedback! We're delighted to hear you enjoyed your stay.Warm regards,Aagman Baury, General Manager
by A traveller from Las Vegas
Posted Aug. 18, 2024 on Expedia
Worn out day to day use items in room
Comment from Hotel Management
Aug. 21, 2024 by Aagman Baury , General Manager , Hotel Management
Dear Guest , Thank you for your feedback. We apologize that your stay was impacted by the condition of the room. We take pride in providing comfortable and well-maintained accommodations for our guests. We will investigate this matter and take appropriate action to ensure that similar issues do not occur in the future. Please let us know if there's anything else we can do to assist youWarm Regards
by A traveller
Posted Aug. 17, 2024 on Hotels
Comment from Hotel Management
Aug. 21, 2024 by Aagman Baury , General Manager , Hotel Management
Dear Guest ,Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed your stay. Your feedback is invaluable as we strive to provide exceptional service to all our guests. We hope to have the opportunity to welcome you back in the future!
