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The Umrao

4.0 star property
4-star spa hotel near DLF Cyber City

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Photo gallery for The Umrao

Front of property - evening/night
Premium bedding, minibar, in-room safe, individually decorated
Outdoor pool
Premium bedding, minibar, in-room safe, individually decorated
Porch

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Breakfast available
  • Parking included

Explore the area

Map
N.H – 8, New Delhi, Delhi N.C.R, 110037
  • DLF Cyber City
    ‪5 min drive‬
  • Ambience Mall
    ‪6 min drive‬
  • Worldmark
    ‪7 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪13 min drive‬

Room options

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Jetted Tub

Executive Room, Jetted Tub

Executive Room, Jetted Tub

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior suite

Coffee and/or coffee maker

Junior suite

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, individually decorated

Suite

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

New Delhi

Vasant Vihar stay.Your stay at this Vasant Vihar hotel places you within 3 miles (5 km) of DLF Cyber City and Fun 'n' Food Village. DLF Phase II and Ambience Mall are also within 3 miles (5 km).

What's nearby

  • Fun 'n' Food Village - 4 min drive - 3.3 km
  • DLF Cyber City - 5 min drive - 3.6 km
  • Ambience Mall - 6 min drive - 3.4 km
  • Worldmark - 7 min drive - 6.1 km
  • Gurgaon Central Mall - 8 min drive - 6.6 km

Getting around

  • New Delhi Bijwasan Station - 8 min drive
  • Sikandarpur Station - 8 min drive
  • Indira Gandhi International Airport (DEL) - 13 min drive

Restaurants

  • ‪Cioccolato Cafe - ‬6 min drive
  • ‪Naivedyam - ‬7 min drive
  • ‪Parmod - ‬20 min walk
  • ‪Konomi - ‬5 min drive
  • ‪Costa Coffee - ‬4 min drive

About this property

The Umrao

4-star spa hotel near DLF Cyber City
The Umrao offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 291 square feet (27 square meters) and includes a conference center. A fitness center, spa services, and tour/ticket assistance are also featured at the business-friendly The Umrao. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star New Delhi hotel.

  • 1 building
  • 1 floor
  • 57 guestrooms or units
  • 291 sq ft of conference space
  • 27 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Umrao offers 57 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

U SPA has massage/treatment rooms. Services include deep-tissue massages, Swedish massages, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Hindi

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 999 for adults and INR 499 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with premium digital channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India. The proof of identity can be a valid driver's permit, valid passport or voter's identity card. A valid identity proof is required for all the guests sharing the room. Non Indian Residents are requested to present a valid passport along with a valid visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 2499.00
  • Christmas Eve (24 December) Gala Dinner per child: INR 2499.00
  • New Year's Eve (31 December) Gala Dinner per adult: INR 2938.89
  • New Year's Eve (31 December) Gala Dinner per child: INR 3499.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 999 for adults and INR 499 for children
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

Outside food is not permitted on the premises.
Property Registration Number 5493151

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Umrao Hotel
Umrao Hotel New Delhi
Umrao New Delhi
Umrao
The Umrao Hotel
The Umrao New Delhi
The Umrao Hotel New Delhi

The Umrao Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 59 out of 181 reviews
Rating 8 - Good. 56 out of 181 reviews
Rating 6 - Okay. 23 out of 181 reviews
Rating 4 - Poor. 24 out of 181 reviews
Rating 2 - Terrible. 19 out of 181 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Jo, SEATTLE

Stayed 1 night in Nov 2024

6/10 Okay

vijay

Charges for transport to airport is way too high.
Stayed 1 night in Nov 2024

8/10 Good

prashant

Travelled with family
Not so good and not bad
Stayed 1 night in Nov 2024

4/10 Poor

Sachin

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Ashish

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This is an older property. If you are looking for a 5 star hotel then please find something else
Stayed 1 night in Nov 2024

10/10 Excellent

Aditi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place and staff with excellent service .
Stayed 2 nights in Nov 2024

4/10 Poor

Kulbinder

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service at hotel umrao.
Check in was extremely disappointing, arrived in hotel at 9.10am, and requested early check in, I offered to pay for early hours, but was still asked to wait. Check in was eventually processed at 11.15am. Waiting two hours is subpar service. I will not suggest this hotel to any friend.
Stayed 1 night in Nov 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked the hotel as a day room until a midnight flight from Delhi, inadvertently selecting single occupancy which is my hotels.com default. I immediately realized and attempted to adjust but the booking was non refundable. I asked the check in staff to allow me to pay in the difference and they were unobliging. Hotel.com agent was phenomenal attempting to negotiate with the hotel on my behalf. They were adamant and eventually I paid in the difference directly to the hotel. An hour wasted in a lobby when all I wanted was rest. The lobby was probably the best place to be because when we got to the Premium King room it was filthy, has exactly 2 bath towels, no others. No gowns or slippers as advertised.The best part was the half roll of toilet paper, of which I did not even attempt to ask for more as I was still waiting for IT to come as promised to assist with the WIFI which never worked. This is certainly not a 4* Hotel as advertised
Stayed 1 night in Nov 2024

8/10 Good

Cody, Round Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Room was fine, a little worn. Service was good, but barkeep needs training.
Stayed 1 night in Oct 2024

6/10 Okay

Sachit

Liked: Staff & service, amenities, property conditions & facilities
Positives - The overall stay was amazing at this hotel. Amazing morning breakfast buffet with incredibly service provided from Bhupender and Amit. Amazing pool, spa and fitness centre facilities. Negative - Even if your stay has been amazing the lady in black dress at the reception spoils your mood as their check in and check out service is totally unorganised and she has no idea what she is doing. First of all she made us wait for so long to figure out the check in and upon checking out was falsely charging for using 2 packs of buiscuits from the mini bar which wasn't there at the first place. They need to really be organised in their before and after room checks. Another drawback was they didn't have a first aid kit and even over the counter medicines which are readily available at every hotel. The lady at the reception said they are not allowed to give any medicines to guest due to health safety reasons but the housekeeping guy confirmed that the hotel had run out.of medicines lol another lie from the receptionist. Wifi issues are very common as you don't get internet quite often!
Stayed 1 night in Oct 2024

10/10 Excellent

Basanagoud

Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Amita

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with easy access to nearby places
Stayed 1 night in May 2024

2/10 Terrible

Mujahid

Stayed 2 nights in May 2024

8/10 Good

Jasbir

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds, good lobby and restaurant
Stayed 1 night in Apr 2024

10/10 Excellent

Anand

Stayed 1 night in Apr 2024

8/10 Good

Parvatipuja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ไม่สามารถเดินทางสะดวก ไกลจากสถานีรถไฟฟ้า รถสาธารณะ ต้องมีรถส่วนตัว เรียกฮูเบอร์ค่อนข้างยาก แต่โรงแรมดีมากๆ อุปกรณ์อาบน้ำอาจจะเก่าไปหน่อย แต่ได้อยู่
Stayed 1 night in Mar 2024

4/10 Poor

Ritesh

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Being

Stayed 1 night in Feb 2024

2/10 Terrible

Avnish

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s very old hotal and they new maintain. Room and washroom very dirt and old. Never go there. They charge me 18000 Indian rupees but it’s not worth even 500 Indian rupees. Staff is very good.
Stayed 1 night in Feb 2024

2/10 Terrible

Akanksha

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Purvee

No response for the request raised to access television. No shower stall . Water sprinkled all over bathroom while taking bath wetting all bathroom.
Stayed 2 nights in Oct 2023

4/10 Poor

Kavy

Disliked: Staff & service, amenities, property conditions & facilities
The hotel was near to airport and that’s the only reason I book a room there. The staff service was terrible. Not accommodating at all. Please improve your service level.
Stayed 1 night in Oct 2023

10/10 Excellent

meena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel to anyone looking to stay close to airport. With All the facilities and very clean, very safe very friendly staffs .
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you:)
My stay was made very comfortable with the help of excellent staff members and the management. Special thanks to the staff of Thyme, Chef Rajat Sharma and his made it special for me. Surender,Atulnandan,Vishwajeet,Bhupender,Nath,Vijay,Amit,, Atul ,Kailash, Cake shop Surendra, ,Ram Vilas, Govind, house keeping : Anita,Omani,Sonu,Amit,Somvati.Front office,Preeti Sharma,Preeti,Teena,Meghna,Rajkumar,Akhilesh,Pinky,,A very special thanks to Gulshan ,who went an extra mile to make me a happy returning customer and their Genera manager Mr Bhargava,a please meeting him and eager to help all new trainees. Spa team Nida, Bharati, Yapu ,Bhim.Thank you all
Stayed 2 nights in Oct 2023