Note fondée sur 248 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,4 Service et personnel
3,1 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Oak Park
Publié le 30 juill. 2024 sur Expedia
Nice and clean
Commentaires de Gestion de l’hôtel
1 août 2024 par Manager, Gestion de l’hôtel
Hello Aaron,We appreciate your feedback on the cleanliness of our hotel. Thank you for choosing to stay with us.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
I’m walked right back out after discovering bugs on the bed.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Manager, Gestion de l’hôtel
Hello Karlton, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Manager, Gestion de l’hôtel
Hello Kristina, We're truly sorry to hear that your experience didn't meet expectations. Please don't hesitate to reach out to us with any feedback you may have so we can address the issues to ensure a better stay next time.
par un voyageur
Publié le 27 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juin 2024 par Manager, Gestion de l’hôtel
Hello STEVEN,We are moved to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.
par un voyageur
Theft of service
Publié le 20 juin 2024 sur HotelsNever stayed there . They said we didn't didn't book a reservation and we ended up getting charged twice for 2 rooms we never used
Commentaires de Gestion de l’hôtel
22 juin 2024 par Manager, Gestion de l’hôtel
Hello Ricky,We are sorry to hear about your experience. For reservation matters, please reach out to our management directly so they can assist you further. Thank you for bringing this to our attention.
par un voyageur
Publié le 20 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juin 2024 par Manager, Gestion de l’hôtel
Hello Plushette,We are thrilled to hear that you had a fantastic stay with us! We look forward to welcoming you back soon for another outstanding experience.
par un voyageur
Publié le 15 juin 2024 sur Expedia
Tv is broke, bathroom door is broke, hairs in the fridge, hairs in the microwave…did not match the pictures online at all. We got catfished.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Manager, Gestion de l’hôtel
Hello Patrick, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable for us to improve our services. For any further assistance or feedback, please feel free to contact our management team directly.
par un voyageur
Publié le 6 juin 2024 sur Expedia
Rooms needs to be upgraded for as the doors bed mattresses base of the wall..also they need to have better breakfast choices. What is a waffle without eggs bacon/ sausage? Last but not least the value of the motel is not worth the money
Commentaires de Gestion de l’hôtel
6 juin 2024 par Manager, Gestion de l’hôtel
Hello Jackie,We appreciate your feedback regarding the room upgrades and breakfast choices. Your comments will be shared with the management team for future improvements. Thank you for staying with us, and we hope to welcome you back for a better experience in the future.
par un voyageur
Publié le 30 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 juin 2024 par Manager, Gestion de l’hôtel
Hello Bennett,We appreciate you choosing to stay with us. If there were any aspects of your stay that we could have improved on, please do not hesitate to contact us directly so we can address them accordingly. We value your feedback and hope to welcome you back for a better experience in the future.
par un voyageur
Publié le 19 mai 2024 sur Hotels
You get what you pay for. It was adequate. My husband and I went down for one night so wasn’t looking for “nice” hotel. It was clean but had a musty, smoky odor in the room. Bed was firm but we slept ok.
Lady at front desk was very nice and quickly waited on us.
Commentaires de Gestion de l’hôtel
22 mai 2024 par Manager, Gestion de l’hôtel
Hello Donna, We appreciate you sharing your feedback with us. Cleanliness and guest service are our priorities, and we're glad you found our staff accommodating. Your comments about the room odor will be shared with our housekeeping team. We hope you had a good night's rest with us and thank you for choosing to stay with us.
