Ratings based on 115 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 17, 2024 on Expedia
We didn’t get to stay in this property, so impossible to review , we were moved to another hotel in the group , because of low occupancy, however on our first night we were the only people in the new hotel everything shut bar restaurant and front door at 4pm , we were alone all night . , not happy , I also booked Palu Verde as an adults only , , the new hotel was not and didn’t want children around , if I did I wouldn’t have requested an adult only hotel , I called Expedia the next day and miraculously the bar stayed open , I have been offers a £110 voucher , not good enough , more people did arrive towards the weekend, including children !! The Hotel we were moved to was lovely and the staff when there were great but it was not what I booked . This will be taken further.
by A traveller
Posted Nov. 18, 2023 on Expedia
by A traveller
Room very plain not as pictured Poor customer serv
Posted Jul. 21, 2022 on HotelsBooked a superior room. Was given a basic room. Woman checking me in said there were only two rooms left when I booked in. One room with a twin and one with a double. So clearly they over booked and put me in a basic room. She had difficulty with English so I didn’t bother going back to her after we were in the room.
I talked to the man at the front desk the next morning and asked to be refunded the difference between the superior room and the basic. He refused. I showed him pics of the room on my phone and asked him to pull up their website. He finally admitted they looked different but then wouldn’t just refund the difference. I asked to speak with the manager. He called the manager and the manager refused to speak with me. Then he said write your complaint down on this paper or reviews all over the internet I don’t care.
Check in was a mess and took forever. I just had to leave and go to lunch so we wouldn’t miss Spain lunch time and then finish checking in after lunch.
This was part of my check in experience-
When I checked in, I left my credit card at the desk for incidentals and went to use the bathroom.
When I came back she was entering the credit card to charge for the room
I had to explain to her I already paid on hotels.com
I showed her the receipt and had to show her several times before she agreed not to charge me again.
Reservé una habitación superior. Se le dio una habitación básica. La mujer que me registró dijo que solo quedaban dos habitaciones cuand
by A traveller
Posted Jul. 8, 2022 on Hotels
by A traveller
Fabulous stay!!!!
Posted Jun. 9, 2022 on HotelsI thought the hotel was wonderful, very peaceful, loved no children, the staff were fabulous. The swimming pool was a salt water one which was fab
Quite like a cooked breakfast which wasn’t available
Over all it was a fabulous stay
by A traveller from Hypoluxo
Posted Oct. 13, 2021 on Expedia
Very nice hotel to stay,full of green areas and great breakfast to take outside.
by A traveller
fabulous !!!
Posted Sep. 15, 2019 on HotelsWe have spent a wonderful 3 nights at this lovely hotel. Absolutely idyllic, with such beautiful surroundings. The cleanliness of the room was superb as was the continental breakfast with a wonderful array of food & drink. It was nice to have a free garage space.
My only slight downside of this hotel was the strength of the WiFi . If I hadn’t had 4G I would have been stuck.
Well done Palauverd hotel 🏩
by A traveller
Posted Jun. 6, 2019 on Hotels
Comment from Hotel Management
Jul. 4, 2019 by Isaac J., Hotel Management
Buenas tardes,
Muchas gracias por su valoración, esperamos tenerle pronto de vuelta con nosotros para sus vacaciones en Denia.
Reciba un cordial saludo.
Recommended
for Everyoneby A traveller
Posted Oct. 2, 2018 on Expedia
Staff very helpful. Breakfast served in bright clean dining room with lovely views out to pool area and shared patio. Only 5 mins walk to the beach, enjoyed an evening walk along the sea front.
by A traveller from York, U.K
Relaxing stay
Posted Aug. 20, 2018 on HotelsExcellent hotel for 3 Stars. Good service from friendly and helpful staff. Beautiful room with private patio area.
