Note fondée sur 937 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2024
par un voyageur
Publié le 18 sept. 2024 sur Expedia
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Hard to get too the first time
par un voyageur de ROUND ROCK
Publié le 11 sept. 2024 sur Expedia
par un voyageur
Publié le 11 sept. 2024 sur Hotels
par un voyageur
Publié le 9 sept. 2024 sur Hotels
I prefer to just travel and don’t have to worry about arrival times. Just know we will get there sometime after 3:00pm and leave by 11:00am. Our room number was scratched on the elevator door and I thought that was strange. Ice machine didn’t work on our level had to go up a level to fill the bucket. The view and decor was amazing. Some loud noise awoke us at 3:00am. Your carrier gets stuck at your entrance.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Quiet and clean
par un voyageur
Publié le 3 sept. 2024 sur Expedia
par un voyageur
Tv not working properly
Publié le 2 sept. 2024 sur HotelsMy wife and I like to watch tv in the room and the tv volume didn’t work and on top of that our room was close to the highway which made listening to the tv much harder. We left early and went home.
par un voyageur
Publié le 26 août 2024 sur Hotels
To start off, I requested early check-in, but it was denied. So, when I got to the hotel within a few minutes before 15:00, there was only one front desk person, and apparently one cleaning person (there may have been more, but I did not see another).
Although the front desk lady was apologetic and knew what needed to be done, and eventually got myself and the line of others waiting taken care of, it should not have been such light staffing. I was the second person to arrive for check-in. By the time the lady before me was given her room key, there were at least five other individuals/groups waiting for their rooms.
To me, management needs to plan for staff sick times, or other absences, and have contingency plans to cover the load, especially when there are multiple arrivals on that day.
The only other complaint I have was the shower faucet. Water was leaking from the handle. This should be a simple fix of a bushing/gasket by a plumber. If not taken care of, it can lead to mold in the walls and other such issues.
