Note fondée sur 39 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Convenient location
Publié le 14 juin 2024 sur HomeAwayThe good:
The property was pretty clean and the beds were comfortable. It was quiet and the location was convenient to shopping, restaurants and beaches. We loved the waterfall shower in the downstairs bathroom and appreciated having a Keurig to make our morning coffee!
The not so good:
One of the air conditioners had black mold inside it and the grill was rusty. Some of the linens were stained. The dining table chairs were wobbly and one of them broke sitting down on it.
All things considered, we had a good stay and would return!
par un voyageur de Patterson, NY
Gem with many conveniences, few issues
Publié le 26 mai 2024 sur HomeAwayWe truly enjoyed our time at the Cape. The house was clean, nicely decorated and well equipped with new kitchen appliances. In a nice neighborhood. Only a few issues. Clothes dryer did not work. Upstairs toilet flushing mechanism was tricky. And downstairs dehumidifier had no instructions and would have overflowed had we not discovered that it drained into a closet. We tried reached out to manager and owner but heard nothing. But those things didn’t affect our trip much. Just caused some distraction to our relaxing vacation time.
Commentaires de Gestion de l’hôtel
10 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Paul. We are happy to hear you enjoyed your stay in our home, though we apologize for the issues that prevented you from fully enjoying your stay. We wish that you had alerted us to the issues while in the home so that we could rectify the situation as we worked to fix the issues to which you had alerted us. We take guest feedback seriously and have forwarded all your concerns to the local operations manager so that we can take the appropriate steps toward a resolution. We will continue to work with both our local operations manager and the homeowner to make improvements to this home, and we hope you will give us a second chance to impress you.
par un voyageur
Lilly pond place
Publié le 15 sept. 2023 sur HomeAwayThe place was very clean and was very comfortable. We did have a problem with the locked closet where the washer and dryer was. The combination that we were given did not work . It would also had been nice to have Cable. If we had not brought our connecting cable we would not have been able to watch TV. Maybe have a HDMI to USB-C cable available would help future guests. All in all it was a very nice place to stay and would come back…
Commentaires de Gestion de l’hôtel
30 sept. 2023 par VrboOwner, Gestion de l’hôtel
Aline, we are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager for review, and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
par un voyageur
Reasonably nice house, but poor maintenance
Publié le 9 août 2023 sur HomeAwayAfter many years of renting on Cape Cod I would say that the many smaller issues with this property match those of more moderately priced rentals, so I will stick to the larger issues…
- The 3 bedrooms have shared walls/floor but poor sound insulation leading to significantly less privacy than usual.
- The kitchen looks decent, but the kitchen refrigerator (serial number: GF 405925) was broken so we had to get by with an inadequte bar/college dorm sized mini fridge located in the living room area. Recommend only buying one meal at a time or you’ll run out of room! A lot like camping.
- When I looked up the VRBO listing again I noticed that two other renters commented on the broken kitchen refrigerator as well. So it looks like Vacasa has known about this issue for some time and has chosen to consciously ignore the problem. I wasted a bunch of my vacation time trying to get Vacasa to fix this before realizing that no fix would ever be made. With all of the extra fees charged with this rental I was surprised by all of the confusion within Vacasa support, but I suppose it is cheaper to tell stories than to actually fix problems. I paid for “Create delicious meals in the fully stocked kitchen, complete with granite countertops and quality stainless steel appliances” and got the run-around instead.
All that said, we did like the location, the house was clean, and the showers were good. So maybe if they used a decent property management company I would be recommending it
Commentaires de Gestion de l’hôtel
24 août 2023 par VrboOwner, Gestion de l’hôtel
Hi, Joshua, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. We sincerely apologize for all the issues you encountered during your stay, this is definitely not something we want our guests to experience. We will continue to work with both our local staff and homeowner to make improvements to this home. We truly hope we can host you for a more comfortable stay in the future, thank you.
par un voyageur de Williston
Publié le 20 juin 2023 sur Expedia
The property from outside appears a run down place. Interior is well maintained with several updates, especially downstairs bedroom and bath room. The linens were dirty with soils and stains on them. The twin beds had very uncomfortable, old, and noisy mattresses.
par un voyageur
Great stay in Dennis
Publié le 28 mai 2023 sur HomeAwayThis house worked really well for our group of 6 family members. The location was convenient and the house was clean & comfortable. The downstairs master bedroom suite is especially nice and spacious. We didn't get much of a chance to use the outdoor space, but appreciated that there was a fire pit that would have been nice for our group at nite. The kitchen was well stocked.
par un voyageur de Granby US
Great Home Base
Publié le 14 mai 2023 sur HomeAwayNice and cozy. Big enough for 6 without a problem. The downstairs master bedroom and bathroom are great. Whole property was wonderful. Would stay again.
par un voyageur de NEW ROCHELLE
Cute little place
Publié le 15 avr. 2023 sur HomeAwayA cute little place with enough room for 4-6 people. Very clean and well stocked. Not much of a backyard, however, with all the beaches around, who needs it. Conveniently located within a short ride to any number of places.
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Hi, Michael. Thank you for providing us with this valuable feedback. We are glad to hear you enjoyed the amenities and location of our home. We thank you for your feedback, as it helps us improve our guests' experiences. We look forward to welcoming you back for another fabulous getaway in the future.
par un voyageur
Great house
Publié le 25 août 2022 sur HomeAwayThe house was a great location. Quiet neighborhood! House had everything we needed .
par un voyageur
Perfect for Family
Publié le 5 août 2022 sur HomeAwayThe size was just right for four adults and two children. Three bedrooms and the two baths were a must. Everyone in the party loved the shower in the lower level....it was the waterfall showerhead that even the little ones enjoyed.
We made great use of the beach chair...wish there had been two of them.
Plenty of seating around the fire pit.
All was good and every member of the party enjoyed their stay enough ..... to let me know....they want to return in 2023
