Ratings based on 444 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Aug. 23, 2024 on Hotels
Stayed here for a night before heading to Gili. Very friendly staff, comfortable room, lovely pool area and tasty food in the restaurant.
Comment from Hotel Management
Aug. 26, 2024 by General Manager, Prime Plaza Hotel Sanur, Hotel Management
Dear Guest,Thank you for staying with us! We're glad you enjoyed your room, the pool, and our restaurant. Safe travels to Gili, and we hope to welcome you back in the future!Best Regards
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 3, 2024 on Expedia
4 out of 5
by A traveller

Posted Jul. 24, 2024 on Wotif
Property was great. Staff awesome. Just not so much around like there is near south Sanur.
Comment from Hotel Management
Jul. 25, 2024 by General Manager, Prime Plaza Hotel Sanur, Hotel Management
Dear Guest,Thank you for your feedback! We're happy you enjoyed the property and our staff. We're looking forward to welcoming you back soon.Best Regards,
5 out of 5
by A traveller

Posted Jul. 24, 2024 on Expedia
Beautiful
Comment from Hotel Management
Jul. 25, 2024 by General Manager, Prime Plaza Hotel Sanur, Hotel Management
Dear Guest,Thank you for your kind words! We're delighted you found our place beautiful.Best Regards,
5 out of 5
by A traveller

Great

Posted Jul. 23, 2024 on Hotels
Great for stop over before going to Lembongan!
Comment from Hotel Management
Jul. 25, 2024 by General Manager, Prime Plaza Hotel Sanur, Hotel Management
Dear Guest,Thank you for your feedback! We're glad you enjoyed your stay with us before heading to Lembongan. Safe travels!Best Regards
4 out of 5
by A traveller

Posted Jul. 23, 2024 on Expedia
.
5 out of 5
by A traveller

Posted Jul. 18, 2024 on Expedia
Lovely hotel. Nice spacious rooms, lovely facilities and pool, and the restaurant was fairly reasonable with lots of variety. I would definitely stay here again.
Comment from Hotel Management
Jul. 20, 2024 by General Manager, Prime Plaza Hotel Sanur, Hotel Management
Dear Guest,Thank you for your kind words! We're delighted you enjoyed our spacious rooms, facilities, pool, and restaurant variety. We look forward to welcoming you back again!Best Regards,
4 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 15, 2024 on Expedia
5 out of 5
by A traveller

Welcomed from day one of nine to the last day.

Posted Jul. 6, 2024 on Hotels
From arriving to leaving the staff were welcoming and helpful. Having a courtesy bus was great. So location was good for most things. As with most accommodation in Bali little maintenance things are happening or need doing. Would stay again.
Comment from Hotel Management
Jul. 7, 2024 by General Manager, Prime Plaza Hotel Sanur, Hotel Management
Dear Guest,Thank you for your feedback! We're glad you found our staff welcoming and helpful, and that you appreciated the courtesy bus service and our convenient location. We'll address the maintenance issues to ensure a better experience next time. Looking forward to welcoming you back!Best Regards,
5 out of 5
by A traveller

Posted Jul. 4, 2024 on Expedia
Lovely place. Nice pool and good food. Staff were awesome.
Comment from Hotel Management
Jul. 7, 2024 by General Manager, Prime Plaza Hotel Sanur, Hotel Management
Dear Guest,Thank you for your kind review! We're delighted to hear you enjoyed our pool, food, and awesome staff. We hope to welcome you back soon!Best Regards