Note fondée sur 927 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
88 % des clients le recommandent
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par Franck

Parfait, sauf le petit déjeuner

Publié le 10 juin 2017 sur Hotels
Le meilleur Holiday Inn pratiqué. Propre, accueil sympathique, check-in et check-out très rapide. Le seul bémol est le petit déjeuner un peu simple, peu de choix et couverts en plastique. Cela dit, il est inclus dans le prix. Accès autoroute facile et accès rapide pour le centre ville.
Commentaires de Gestion de l’hôtel
14 juin 2017
Nous vous remercions de votre avis, nous sommes heureux que vous ayez apprécié votre séjour. Nous nous excusons que le petit-déjeuner ne soit pas conforme à vos normes, mais j'espère vous revoir bientôt. Voyage sécurisé, Personnel d'hôtel
5 sur 5
par un voyageur

Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Rose Sens , Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Holiday Inn Express DENTON-UNT-TWU.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
5 sur 5
par un voyageur

Very friendly staff

Publié le 29 août 2024 sur Hotels
Awsome.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Rose Sens , Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Holiday Inn Express DENTON-UNT-TWU.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
5 sur 5
par un voyageur

Clean and Comfortable.

Publié le 29 août 2024 sur Hotels
Very clean and good breakfast.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Rose Sens , Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Holiday Inn Express DENTON-UNT-TWU.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
5 sur 5
par un voyageur de Palacios

Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Rose Sens , Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Holiday Inn Express DENTON-UNT-TWU.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
1 sur 5
par un voyageur

Publié le 27 août 2024 sur Hotels
Warning! Do not stay at this hotel! The management might be the worst management in the hotel business. The entire hotel room smells awful. It’s like an awful perfume, covering up the smell of animals throughout the hotel and in the hotel room. The flooring in the hotel room seem like It was about to collapse. The fixtures in the bathroom were broken. Half the outlets in the room did not work. It was so bad that I left after one night on a prepaid room. The area is very industrial and I did not feel safe there. Go to the other side of town where the hotels are much better.
Commentaires de Gestion de l’hôtel
27 août 2024 par Rose Sens , Gestion de l’hôtel
Dear Jousha,We are beyond embarrassed to hear about your experience. We apologize for the inconvenience it caused after you noticed 2 police cars in the parking lot. You were not "expecting" police officers to stay at a hotel and you called the front desk numerous times complaining and raising concerns about "MEN IN BLUE " staying at the hotel.Later, you emphasized the ozone machine, it is widespread in all hotels to have an ozone machine and air purifier.Unfortunately, at this time we are sincerely apologizing for extending our hotel and lodging facility to "Men In Blue". We stand behind our hard-working police officers and again we are sorry.Best Wishes
3 sur 5
par un voyageur

Would give 4 stars out of 5.

Publié le 25 août 2024 sur Hotels
It wasn’t bad. We did see one bug. The bed was not real comfortable. They were hospitable and tried hard to please.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Rose Sens , Gestion de l’hôtel
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express DENTON-UNT-TWU.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
5 sur 5
par un voyageur

Publié le 21 août 2024 sur Expedia
3 times staying here have never had any issues
Commentaires de Gestion de l’hôtel
27 août 2024 par Rose Sens , Gestion de l’hôtel
Dear Guest,Thank you so much for your kind words and rating.We look forward to seeing you again soon.Best Wishes
5 sur 5
par un voyageur de Matamoros

Publié le 15 août 2024 sur Expedia
Nice and clean
Commentaires de Gestion de l’hôtel
27 août 2024 par Rose Sens , Gestion de l’hôtel
Dear Guest,Thank you so much for your kind words and rating.We look forward to seeing you again soon.Best Wishes
5 sur 5
par un voyageur

Publié le 14 août 2024 sur Expedia
Does basic very well a
Commentaires de Gestion de l’hôtel
27 août 2024 par Rose Sens , Gestion de l’hôtel
Dear Guest,Thank you so much for your kind words and rating.We look forward to seeing you again soon.Best Wishes