Note fondée sur 646 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Comfortable stay
Publié le 6 oct. 2024 sur HotelsBlackout drapes were amazing! Hotel was quiet, even though it was right on the highway. Breakfast was good, attendant was cheerful and helpful. Beds were clean and comfortable. Only issue-no hot water in the morning (evening shower had plenty).
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Jean Jones, Gestion de l’hôtel
Thank you very much for your review! It was our pleasure to serve you, and we appreciated the opportunity to make things right when they weren't perfect from the start. We hope to be your first choice for outstanding hospitality anytime your travels bring you to Denton.
par un voyageur de POWAY
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Jean Jones, Gestion de l’hôtel
Thank you for the five stars! We're so happy to hear you enjoyed your staycation! We Look forward to seeing you again!
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Jean Jones, Gestion de l’hôtel
Thank you so much for taking the time to fill out our survey and leave a wonderful rating! We hope to have you back in the future, we would love to have you stay at our property again. Have a wonderful week!
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Jean Jones, Gestion de l’hôtel
We're so happy to hear you enjoyed your stay at Holiday Inn Express. We look forward to your next visit!
par un voyageur
Publié le 2 oct. 2024 sur Expedia
The manager and staff at this location are amazing!! Very warm and inviting and attentive to the need of the client. Wonderful experience and the cleanliness was five star plus.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Jean Jones, Gestion de l’hôtel
Thank you for taking the time to fill out our survey, we always appreciate the wonderful feedback about your stay! I want to thank you so much for the wonderful scores you gave us! We always strive to provide extraordinary service for every one of our guests! Every guest should feel safe and comfortable when they stay with us so we hope to have you back in the near future, have a blessed week!
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Jean Jones, Gestion de l’hôtel
We regret that your stay fell short of your expectations. We would like to know more about what impacted your stay so we can improve. Remember, you are entitled to a premium service, and we certainly aim to provide that. Kindly consider giving us another opportunity in the future.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
There was no hot water in my room!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Jean Jones, Gestion de l’hôtel
Thank you for sharing your comments with us. We truly apologize for the inconvenience caused during your stay. We have schedule repair, so this is no longer an issue. It was a pleasure hosting you, and we hope to see you again soon!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Cleanliness
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Jean Jones, Gestion de l’hôtel
It was an honor to host you at Holiday Inn Express. We aim to deliver an exceptional experience, so we're thrilled you loved our cleanliness and accommodations. Thank you for being our guest, and we look forward to your next visit!
par un voyageur
Amazing Front desk staff!
Publié le 26 sept. 2024 sur HotelsAll people at the Front desk were awesome! Was a quick one night stay but it was quiet and the beds were super comfy. Breakfast could have been better though
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Jean Jones, Gestion de l’hôtel
Thank you so much for the high rating. We are so happy to know that our amazing team members, comfortable beds, and more added up to a wonderful experience. Thank you for your feedback about breakfast as well, we truly appreciate your insight. We hope you will consider joining us again soon!
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Wonderful customer service from the time we got there. The kitchen people were great. Everything was great.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Jean Jones, Gestion de l’hôtel
Thank you for staying at the Holiday Inn Express and for your great review! We're thrilled to hear that you enjoyed our continental breakfast. It's fantastic to know that we met your expectations, and that you found our customer service exceptional! Your feedback mean a lot to us, and we look forward to welcoming you back for another enjoyable experience!