Note fondée sur 93 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,3 Service et personnel
3,0 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Dilpreet, Thanks for your recent rating. Your input is highly valuable to us as we continuously strive to enhance our services. We hope your experience with us was enjoyable, and we would love to host you soon. If there are any areas where we can improve or if you have any suggestions for us, please do not hesitate to share them. Your feedback helps us ensure that we meet and exceed your expectations. Many thanks once again, and we look forward to your next visit. Natalie #team6
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Frankie,Thank you for the excellent rating!! Maz K.#Team6
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Horrible! Bed wasn't much more than a cot, room stank and people being loud and slamming doors all night. Didnt sleep at all. Biggest waste of money ever.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Good nights sleep very clean good price
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Steve, Thanks for your kind words and positive feedback. Hearing that you enjoyed your experience with us at Motel 6 truly delights us. Our priority is to provide exceptional service and create memorable experiences for our guests, and we are thrilled that we were able to meet your expectations. Your feedback means a lot to us, and we eagerly anticipate your next visit. If there is anything we can do to make your next experience even more enjoyable, please do not hesitate to let us know. Natalie #team6
par un voyageur
Publié le 7 sept. 2024 sur Hotels
The overall state is amazing however the cleanliness of the rooms could be a little bit more as of wiping down the Walls the headboard the walls in the bathroom and in the bathtub. I also wish that there were more amenities as for small refrigerators or microwaves in the rooms. The front desk is amazing. The overnight staff is amazing. Even with the construction going on they are still cheerful respectful and knowledgeable.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
par un voyageur
Publié le 31 août 2024 sur Expedia
The price s are affordable and the staff is very friendly and helpful and accommodating to the residents and I like the area for food purposes and shopping
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Mary, We appreciate for your kind words and positive feedback! Your satisfaction is our top priority and knowing that we succeeded in providing you with a wonderful experience means a lot to us. We truly value your feedback and appreciate you sharing your experience with us. We cannot wait to welcome you back soon for another visit.Kaur J. #team6
par un voyageur
Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2024 par Mitch , Gestion de l’hôtel
We do appreciate your positive feedback Amanda ! We will inform our staff for more and more improvements and top customer service!
par un voyageur de Anna
Publié le 11 août 2024 sur Expedia
I paid reservation July 31-August 01, 2024 11am check out through Expedia app. I paid reservation for same smoking room before next day 11am check out August 01 recheck in to get new key till final 11 am check out August 02, 2024. Desk tells me that I'll get refunded by Expedia since I already paid two day reservation separately but sold my prepaid room to another person before I thought I was reactivating room key just to learn I don't get the smoking room on ground floor that I paid first night & second day & night thinking no problems. Wrong! I'm stuck having to grievance my cancellation & full refund for Motel 6 cancelled in person themselves. Not my fault. I have been wronged & inconvenienced from my Money, schedule & troubles because of spontaneous bumping my prepaid two same smoking room reservations through Expedia. I request my full refund because cancellation not my fault. I have consumer rights & purchase protection in USA. I dispute the transaction & never spend my money at Motel 6 again. They wrongfully discriminate against me, violating my protected USA Constitutional Rights
Commentaires de Gestion de l’hôtel
12 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Augustine, We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience. Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust. Natalie #team6
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jamie, Thank you for the awesome rating! Natalie #Team6
