Note fondée sur 719 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 janv. 2020 sur Expedia
Ils n'avaient pas reçu notre reservation. Ça été long. Ils nous ont placé à côté de l'escalier très bruyant et avec un chien c'est moins drôle car porté à grogner ou japer.
Commentaires de Gestion de l’hôtel
31 janv. 2020 par NP, Gestion de l’hôtel
We're sorry you were unhappy -we'll work hard to fix the issue you experienced. Thanks for letting us know.
par un voyageur
Publié le 26 juill. 2019 sur Hotels
Situation parfaite pour un voyageur
Commentaires de Gestion de l’hôtel
28 juill. 2019 par Neha, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 1 oct. 2024
I drove thru parking lot and left very unsafe and dirty!
par un voyageur
Publié le 3 août 2024 sur Expedia
Room was a little dirty wyeb we arrived. I cleaned it up. Rest of the stay was ok.
Commentaires de Gestion de l’hôtel
4 août 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Thank you Nikki, for taking the time to write a review of your stay at the Red Roof Inn & Suites Denton. It is so rewarding to read that you had a good encounter with us and we truly appreciate you making us aware. However, our apologies for the issue you had with the cleanliness of the room up arrival. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 31 juill. 2024 sur Expedia
everything was excellent
Commentaires de Gestion de l’hôtel
1 août 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Dear Charly,We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES DENTON. As we aim to provide our guests with exemplary stays, it is rewarding to see that was achieved with you. I am grateful for the feedback you provided so we are able to continually improve our hotel.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Thankfully I had a room that was clean but a little outdated with the television and testy but overall I was ok at least I felt safe
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Thank you for sharing your feedback with us, Aaron. The team at the Red Roof Inn & Suites Denton was pleased to know that you were fond of our clean rooms and that you felt safe. However, you made mention of the room being a bit outdated. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. We look forward to hosting you again in the future.Regards,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Thank you for your perfect rating, Quinfredrick. The staff at the RED ROOF INN & SUITES DENTON and I were over the moon when we saw your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to your next stay at Red Roof. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 28 juill. 2024 sur Expedia
It was old,run down and it looks like it. In kind of a bad area, no breakfast options.
We stayed there because they were pet friendly.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Thank you for sharing your feedback with us, Rose. The team at the Red Roof Inn & Suites Denton was pleased to know that you were fond of our pet-friendliness. However, you made mention of the property being run down and that you were not fond of the area. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with better future stays.Regards,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Garbage
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Hello V,Your review of the Red Roof Inn & Suites Denton was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof Management\RediResponse Specialist
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Quoet
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Hello Sherri,The staff and I would like to take the time to thank you for leaving a review of your stay with us here at our RED ROOF INN & SUITES DENTON. We are happy to hear that you enjoyed the quiet environment of our hotel. As we aim to provide a satisfactory experience for our guests, your comments are always appreciated.Thank you again for choosing to stay with us, we look forward to your next stay.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
