Note fondée sur 937 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,5 Service et personnel
3,4 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Dinakar, Thank you for your feedback. We regret that your experience fell short of your expectations. Your satisfaction is important to us, and we would love to learn more about your stay to ensure we can improve. Please do not hesitate to contact us with any further comments or concerns.Kaur J. #team6
par un voyageur
Publié le 20 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Danielle, Thank you very much for taking the time to share your feedback with us. It means a lot to us, and we truly hope that you had a great experience with us. If there are any areas where we can make improvements or if you have specific feedback you would like to share, please do not hesitate to contact us. We are looking forward to the opportunity to serve you again in the future!Kaur J. #team6
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Gary,Thank you for the perfect rating!Lilith#Team6
par un voyageur
Publié le 15 août 2024 sur Expedia
Our room was already cold when we came in from the blistering heat. We had a full size refrigerator, a two burner stove, microwave and a kitchen sink. The beds were super comfy and the shower was great. Very clean. The staff was very nice and helpful. We will stay there again next time we're in that area.
par un voyageur
Publié le 14 août 2024 sur Expedia
I was here for DCI at the stadium. Its in the right area, and it is a value stay. My expectations were appropriately set and they were met. No complaints.
Commentaires de Gestion de l’hôtel
16 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Greg, We appreciate for your kind words and positive feedback! Your satisfaction is our top priority and knowing that we succeeded in providing you with a wonderful experience means a lot to us. We truly value your feedback and appreciate you sharing your experience with us. We cannot wait to welcome you back soon for another visit.Kaur J. #team6
par un voyageur
Overall loved it
Publié le 14 août 2024 sur HotelsFull kitchenette, full size fridge, small built in stove top. Perfect location. Very friendly.
Commentaires de Gestion de l’hôtel
21 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Guadalupe, We appreciate your generous review! It really makes our day. Your satisfaction means the world to us, and we are overjoyed to have met your expectations. If you know of anyone who might be travelling in our area and needs a place to stay, please feel free to spread the word. We cannot wait to have the opportunity to serve you again and surpass your expectations in the future! Natalie #team6
par un voyageur
Bad roaches
Publié le 11 août 2024 sur HotelsIt had bad roaches seems like they have live in residence.
Commentaires de Gestion de l’hôtel
16 août 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
par un voyageur
Publié le 11 août 2024 sur Hotels
The room had a can of intense smell permanently hanging on from the kitchen cabinet that made me nauseated all night. Pillows were filled with clumps of filler. There were no paper cups in the bathroom sink.
The proposed dirty. The flower areas were full of trash. The TV never turn on. The sir conditioner was at 59 degrees and took all night to get it to 72F. I won’t use it again.
Commentaires de Gestion de l’hôtel
16 août 2024 par Nancy Y., Gestion de l’hôtel
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6
par un voyageur
Staff is unprofessional
Publié le 10 août 2024 sur HotelsStaff was very friendly when we arrived but the house keeping staff started knocking down my door at 8 am and didn't stop, they were incredibly rude as we left. I had planned to extend my stay but they told me that it was too late and I had to move to a smoking room. One night when we came back to the room after dinner there was a guest passed out at the top of his stairs, I assume, drunk, and another night there was a lost baby running through the parking lot. And there are roaches.
Commentaires de Gestion de l’hôtel
12 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Brandi, We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations. We would like to better understand the specifics of what transpired and how we can make amends. Please contact us so that we can address your concerns promptly. Once again, we apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers. Thank you for your understanding. Natalie #team6
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Emily, We hope for the opportunity to improve your experience with us. Please visit again. Natalie #Team6
