Note fondée sur 899 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Gian Barlahan, Gestion de l’hôtel
Hi Anonymous, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 26 août 2024 sur Expedia
Very nice
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Gian Barlahan, Gestion de l’hôtel
Greetings Serge,On behalf of the entire hotel team, I want to thank you for sharing your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most! Your feedback has been shared with the rest of the team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Matt, Gestion de l’hôtel
Dear Justin,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Matt, Gestion de l’hôtel
Thank you for staying with us and we appreciate your business! We hope to see you again next time you are in town!
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Matt, Gestion de l’hôtel
Thank you for staying with us and we appreciate your business! We hope to see you again next time you are in town!
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 août 2024 par Venera, Gestion de l’hôtel
Thank you for your feedback. We apologize for the inconvenience, and we hope in the future to being able to provide you with a better experience with us
par un voyageur
Publié le 27 juill. 2024 sur Expedia
We travel with our fur babies and we stayed in an aloft in Orlando and thought this could be our new home on the road. Wrong,
Our second experience will likely be our last as the standard of property and service are so radically different,
Our check in was abysmal, took 10 minutes and I was the only one there and I checked in online. Awful, they were not cordial or jovial, lazy and preoccupied.
I will not go into the small problems with the room and hotel, just sad that Aloft was not the pet travelers paradise we thought it would be.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Venera, Gestion de l’hôtel
Thank you for your feedback. We apologize for the inconvenience, and we hope in the future to being able to provide you with a better experience with us.
par un voyageur
Publié le 25 juill. 2024 sur Hotels
Overbooked and they sent us to another hotel which was also overbooked
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Venera, Gestion de l’hôtel
We apologize for the inconvenience but because of the Windows update issues we were not able to accommodate all our guests.I was taken care of the guests in person driving them to the surrounding properties and make it sure they will have a room.
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Matt, Gestion de l’hôtel
Thank you for staying with us and we appreciate your business! We hope to see you again next time you are in town!
par un voyageur
Publié le 30 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Venera, Gestion de l’hôtel
Thank you for your feedback and appreciation!
