Note fondée sur 939 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,1 Service et personnel
2,8 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Sophie,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 13 nov. 2023 sur Expedia
Nop
Commentaires de Gestion de l’hôtel
15 nov. 2023 par Manager, Gestion de l’hôtel
Hello Jean-Francois, Thank you for taking the time to share your feedback. We regret to hear that your experience fell short of your expectations. We value all feedback and will be sure to use your comments as an opportunity for improvement. We apologize for any inconvenience caused and hope that you will consider giving us another chance in the future.
par un voyageur
Publié le 8 avr. 2023 sur Expedia
Pas propre !! Moisissures partout dans la salle de bain.
Trou dans les murs
Piscine pas propre et froide!
Personnel avec aucun sourire et impatient
De loin la pire expérience d’hôtel depuis longtemps!
Commentaires de Gestion de l’hôtel
9 avr. 2023 par Manager, Gestion de l’hôtel
Hello Patrick,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. Please do consider us again on your next visit to the area.
par un voyageur
Publié le 12 janv. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
13 janv. 2022 par Manager, Gestion de l’hôtel
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,
par un voyageur
Publié le 28 déc. 2024
Commentaires de Gestion de l’hôtel
28 déc. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Heather,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.
par un voyageur
Publié le 18 nov. 2024
I didn’t have towels in my room. Had to go down and ask for some. Worried me about the cleanliness of the place but it looked ok. Nice breakfast!
Commentaires de Gestion de l’hôtel
18 nov. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Patty,Thank you for your feedback. We're glad to hear that the property appeared clean and that you enjoyed the breakfast. We will address your concern with our team to ensure that all rooms are fully stocked and ready for guests. Your comments are valuable in helping us improve, and we hope you will consider staying with us again for a better experience.
par un voyageur
Unhappy with service
Publié le 3 oct. 2024 sur HotelsThe receptionist at the front desk refused to check us in, told us to leave, and then charged us for our stay.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Guest Relation Management , Gestion de l’hôtel
Hi guest,Thank you for bringing this to our attention. We sincerely apologize for the unacceptable experience you had at check-in. The behavior you described does not reflect our standards of service. We take this matter very seriously and are conducting a thorough review to understand what transpired. Please rest assured that we will address this with our front desk team for clarification. We hope to have another opportunity to welcome you back and provide the great experience you deserve!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Guest Relation Management , Gestion de l’hôtel
Hi Paula,Thank you for your recent stay and for taking the time to leave a rating. If there’s anything specific we could have done better or improved, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back and provide a much better experience.
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Kathi,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Great price. Would stay here again. Staff was very friendly and the place was decent.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Shawn,Thank you for your kind words and for taking the time to share your experience! We are thrilled to hear that you found our pricing favorable and that our staff made a positive impression during your stay. We take great pride in providing a friendly and welcoming atmosphere for our guests, and it’s wonderful to know that you found our property decent as well. We would love to welcome you back on your next visit and hope to provide you with another great stay.
