Ratings based on 920 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 1, 2024 on Hotels
Comment from Hotel Management
Oct. 1, 2024 by Guest Service Team, Hotel Management
Thank you for being our guest and for rating your most recent stay! We greatly appreciate you and wish you a wonderful week ahead.
by A traveller
Posted Oct. 1, 2024 on Hotels
Comment from Hotel Management
Oct. 1, 2024 by Guest Service Team, Hotel Management
We are very pleased to see that we earned a 10 out of 10 and we hope to have you as our guest again soon!
by A traveller
Posted Sep. 28, 2024 on Expedia
We made a reservation via Expedia. Called the morning of check in and asked if we can do early check in . We were advised room was not ready . So, advised the hotel it will be a late check in .
Indeed , we checked closer to 11pm . The room type we reserved “was not available “, we were offered a “down grade “ . When asked for an upgrade we were told that those rooms are reserved for people who made reservations directly with Marriot . The most upsetting thing was the response “because you made a reservation via a third party ( ie - Expedia ) and saved few dollars, we only upgrade reservations that were made directly with us”.
At the end - we did get upgraded because we are member of the “Bon Voy “ with a high status .
Lesson - probably make reservations directly with hotel chain and not via third party . Just saying .
Comment from Hotel Management
Sep. 30, 2024 by Guest Service Team, Hotel Management
Thank you for taking a moment to share your experience with our team and we sincerely apologize for the inconvenience you encountered upon your arrival. If you need anything, please do not hesitate to contact our team directly.
by A traveller
Posted Sep. 26, 2024 on Expedia
Very clean and safe Hotel.
Comment from Hotel Management
Sep. 26, 2024 by Guest Service Team, Hotel Management
Thank you for being our guest and for rating your most recent stay with us. We hope to have you as our guest again in the near future.
by A traveller
Posted Sep. 25, 2024 on Expedia
Comment from Hotel Management
Sep. 26, 2024 by Guest Service Team, Hotel Management
Thank you for being our guest and for rating your most recent stay with us. We hope to have you as our guest again in the near future.
by A traveller
Posted Sep. 23, 2024 on Hotels
Comment from Hotel Management
Sep. 23, 2024 by Guest Service Team, Hotel Management
Thank you for choosing our property while visiting the Cherry Creek area. We wish you a wonderful week ahead!
by A traveller
Posted Sep. 22, 2024 on Expedia
There was a wood piece between the bathtub and ceramic tile. I dont know why it was there.
Comment from Hotel Management
Sep. 23, 2024 by Guest Service Team, Hotel Management
Thank you for choosing our property while visiting the Cherry Creek area. We wish you a wonderful week ahead!
by A traveller
Posted Sep. 20, 2024 on Expedia
Great location
Comment from Hotel Management
Sep. 21, 2024 by KS, Hotel Management
We are thrilled to hear that your experience with us was truly outstanding! Here at Marriott, we strive to create memorable moments and exceed expectations, and your feedback indicates that we have succeeded in doing so.We are grateful for your continued support and look forward to serving you again in the future.
by A traveller
Posted Sep. 18, 2024 on Expedia
Comment from Hotel Management
Sep. 18, 2024 by Guest Service Team, Hotel Management
Thank you rating your most recent stay with us for being our guest. We wish you a wonderful week ahead!
by A traveller
Posted Sep. 16, 2024 on Hotels
Comment from Hotel Management
Sep. 16, 2024 by Guest Service Team, Hotel Management
Dear valued guest, We thank you for taking a moment to rate your recent stay with us and we hope to have you as our guest again in the near future.
