Note fondée sur 792 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,1 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 oct. 2024 sur Expedia
To much traffic in lobby , no breakfast nor coffee was serve s
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Hotel Management, Gestion de l’hôtel
Dear Patricia, Thank you for your feedback! We are glad you enjoyed your stay overall. We appreciate your input regarding lobby traffic and the breakfast situation. We are continuously working to enhance our guest experience, and your comments will help us improve. We look forward to welcoming you back to Extended Stay America for a more enjoyable visit!Sincerely,Hotel Management
par un voyageur
Publié le 1 oct. 2024 sur Expedia
par un voyageur
Publié le 1 oct. 2024 sur Hotels
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Everything
par un voyageur
Publié le 30 sept. 2024 sur Expedia
The bathroom shower was dirty with used towels and the bath soap was still in the shower. The front desk person wasn't there when we arrived so we had to wait with other guests to be check in.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Management , Gestion de l’hôtel
Dear Jeffrey, Thank you for your feedback, and we sincerely apologize for the issues you experienced during your stay. The condition of the bathroom and the delay at check-in are unacceptable, and we will address these concerns with our team immediately. Your comfort and satisfaction are our priorities, and we appreciate you bringing this to our attention. We hope you’ll consider giving us another chance to provide a better experience in the future.Sincerely,Hotel Management
par un voyageur
Publié le 28 sept. 2024 sur Expedia
a lots of immigrants living in the facility that make me fell very uncountable
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Tino, Thank you for taking the time to share your feedback with us. We are sorry to know that you felt uncomfortable during your stay, and we want to assure you that we strive to provide a welcoming and inclusive environment for all our guests. Our priority is always to offer a safe and enjoyable experience to everyone, and we hope that all guests feel comfortable and respected while staying with us. If there were specific incidents that contributed to your discomfort, we encourage you to share them with us directly so that we can address them appropriately. We value your input and are always looking for ways to improve our guests' experience. Please return for a better experience.Sincerely,Hotel Management
par un voyageur
Publié le 26 sept. 2024 sur Expedia
They were great
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Tiara, Thank you for being our guest at Extended Stay America. It is delightful to know you had a great stay. Additionally, it gives us great joy to know that our staff were attentive and available to meet your needs and made great remarks on your overall experience. Please revisit us soon for another flawless experience. Sincerely,Hotel Management
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Good
par un voyageur
Publié le 22 sept. 2024 sur Expedia
par un voyageur
Publié le 21 sept. 2024 sur Expedia
