Note fondée sur 915 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Beloeil
Publié le 26 juill. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
1 août 2024 par Guest Service Manager , Gestion de l’hôtel
We like to thank you for taking the time to fill out this survey. We are delighted for the 10-star review.We look forward to your next stay with us!
par un voyageur
Très bien
Publié le 6 sept. 2019 sur HotelsTrès bon hôtel, excellent accueil. Séjour en suite 2 chambres, c'était parfait.Chaque chambre à sa salle de bain et toilettes. Kitchenette bien équipée. Très bon petit déjeuner mais pas assez de places pour s’assoir.
Commentaires de Gestion de l’hôtel
5 oct. 2019 par Viviana, Gestion de l’hôtel
Thank you so much for your feedback. We are so glad you found our kitchens well equipped and enjoyed the rest of your accommodations. We hope you come back and visit us on your next trip!
par un voyageur
Très bon hôtel
Publié le 29 août 2019 sur HotelsBel hôtel bien situé. Bonne Literie et chambre assez spacieuse
Commentaires de Gestion de l’hôtel
5 oct. 2019 par Viviana, Gestion de l’hôtel
Thank you so much for your feedback. We are so happy you enjoyed your accommodations during your stay with us. Please come back and visit us again!
par un voyageur
Publié le 30 août 2024
I didn’t like having to pay a $10.00 non refundable parking! Where the hell else are people supposed to park when you stay at a hotel????
par un voyageur
Publié le 14 août 2024 sur Hotels
Not a good visit. Stayed in roo..269. Woke up moday morning to bang so load from the remodel.on the 3rd floor. Feel.like whatever they were drippi g on the 3rd floor room.above me would fall through the ceing. Unbearable...lack of consideration for guests o. The floor below. Horrible experience.
par un voyageur
Publié le 14 août 2024 sur Hotels
par un voyageur
Publié le 13 août 2024 sur Hotels
par un voyageur
Publié le 13 août 2024 sur Expedia
Halls and room was dirty and bad condition. Wouldnt go again
Commentaires de Gestion de l’hôtel
13 août 2024 par Guest Service Manager , Gestion de l’hôtel
Dear Yoel,Thank you for taking the time to provide your feedback from your most recent stay with us. We sincerely apologize for any inconvenience this may have caused you. I will be sharing your feedback with our housekeeping manager to address the issues you mentioned in this survey.
par un voyageur
Trash
Publié le 12 août 2024 sur HotelsHorrible experience. Would not recommend this place to anyone. Paying $200 plus for this place is absolutely ridiculous. The room was outdated, the room I requested and paid for was not the room we were given. They say they have a bar and grill but did not disclose it's temporary shut down the pool was gross and the hot tub was cold. The carpet was old torn. The couch had springs poking out. The kitchen faucet was broken only two forks and one spoon for a family of six. There was old food left in the microwave. Staff was rude and the pool room is hazardous and unlocked with children playing this is very dangerous. The way they trap people into booking is crazy nothing is accurate or up to date. The breakfast was disgusting cold and not what they advertised at all. This place is a rip off...
par un voyageur
Publié le 6 août 2024 sur Hotels
It was a nice hotel. The bed was not comfortable and the a/c was so so... Also the windows opened with no screens and we were on the first floor... Window lock was not secure
Commentaires de Gestion de l’hôtel
9 août 2024 par Guest Service Manager , Gestion de l’hôtel
Dear Sarah,We thank you for taking the time to fill out this survey, each portion of this survey is taken into consideration. I am disappointed to learn we didn't meet your expectations with our beds, ac units, window safety and missing screens.I will be forwarding your review to our chief engineer to ensure the issues mentioned in this survey are addressed. We sincerely apologize for any inconvenience this may have caused you.
