Note fondée sur 841 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Walter
Excellent hotel dog friendly
Publié le 26 juin 2017 sur HotelsLogé dans cet hotel pour 2 semaines avec mon chien, ce fut un plaisir! Personnel agréable, chambres nettoyées plusieurs fois par semaine, stationnement très facile. Aucun aspect négatif!
Commentaires de Gestion de l’hôtel
29 juin 2017
Thank you so very much for your kind review! We hope to welcome you again to our hotel!
Safest travels,
Christine F
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Leonardo Ch., Gestion de l’hôtel
Dear Marc. Thank you for the rating for Home2 Suites by Hilton Denver Highlands Ranch! We’re glad to hear you had a positive experience. If you have any specific feedback on how we can improve for your next visit, we’d love to hear it. We look forward to welcoming you back soon!
par un voyageur
Publié le 6 oct. 2024 sur Expedia
We liked the fitness center. Room furniture frayed and dirty. Breakfast average at best and there was confusion as to times of operation.
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Leonardo Ch., Gestion de l’hôtel
Dear Peter. Thank you for your feedback. We're glad to hear that you enjoyed the fitness center! However, we apologize for the issues you encountered. We appreciate your input and hope to provide you with a better experience during your next visit!
par un voyageur
Publié le 6 oct. 2024 sur Expedia
First room we had wasn’t clean. Moved to a different room and it was much better.
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Leonardo Ch., Gestion de l’hôtel
Dear Sarah. Thank you for your feedback. We apologize for the cleanliness issue you experienced in your first room, but we’re glad to hear that your second room met your expectations. Your comments are important to us, and we will address the cleanliness concern with our housekeeping team to ensure it doesn't happen again. We appreciate your understanding and hope to welcome you back for a better experience next time!
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Check in was fast and easy, staff was super friendly. I LOVE how welcome pets are!
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Leonardo Ch., Gestion de l’hôtel
Dear Virginia. Thank you for your wonderful review of Home2 Suites by Hilton Denver Highlands Ranch! We’re thrilled to hear that your check-in experience was fast and easy, and that our staff made you feel welcome. It’s great to know that you appreciate our pet-friendly policy as well! We look forward to welcoming you and your furry friend back for another stay soon!
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Felt invited, appreciated the things normally at home provided gratis, service was great.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Hotel Management, Gestion de l’hôtel
Dear Gwen, Thanks so much for staying with us and sharing your review! We are glad you enjoyed your stay and hope to see you again.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
It was clean, easy to get to, close to highways
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Hotel Management, Gestion de l’hôtel
Dear Rodney, Thank you for staying at Home2 and sharing your review! We hope to see you again next time travel brings you to the area.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Hotel Management, Gestion de l’hôtel
Dear Harold, Thank you for staying with us in Highlands Ranch and sharing your 10/10 rating!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
We will not stay here again. Too many issues with broken items in rooms, front desk staff constantly gone, poor service.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Hotel Management, Gestion de l’hôtel
Dear Maksim, On behalf of our entire team, I apologize that you did not enjoy your stay. We aim to provide each guest with a 5/5 experience, and we are sorry to have fallen short during your time with us.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Staff is super nice. They go above and behind. It is a very family friendly place. We loved being to all gather for breakfast and the best part of our day was gathering around their little outside fire pit in the evening to decompress before going to bed
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Hotel Management, Gestion de l’hôtel
Thanks to you and your family for choosing Home2! We are glad you enjoyed your time with us, and we hope to see you again next time travel brings you to the area.
