Note fondée sur 924 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar un voyageur
Banlieue de Denver
Publié le 6 août 2016 sur ExpediaTrès bel hôtel. Bon idée d'avoir un 5@7 inclut pour les clients.
par un voyageur
Publié le 22 sept. 2024
Great breakfast
Commentaires de Gestion de l’hôtel
22 sept. 2024 par kim, Gestion de l’hôtel
Thank you for rating your recent stay. We appreciate your feedback & look forward to your next visit to Denver!
par un voyageur
Publié le 1 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 juill. 2024 par kim, Gestion de l’hôtel
Thank you for rating your recent stay. It looks like you didn't have the best time here. We appreciate the feedback so we know what we could do better next time. Please feel free to reach out to the hotel directly so we could discuss your stay. Thank you
par un voyageur
Publié le 1 juill. 2024 sur Hotels
Staff was friendly ad helpful. Room was clean. Bathroom could use to be updated, but not bad.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par kim, Gestion de l’hôtel
Thank you for rating your recent stay. We appreciate your feedback & look forward to your next visit!
par un voyageur
Room not ready double charged
Publié le 1 juill. 2024 sur HotelsRoom was not ready for check in. It was 10 pm before we got into our room. Other people came and were checked in while we waited and waited. Was told since it was booked via a 3rd party hotels.com that they couldn’t do anything for us to cancel and find other accommodations. Charged our credit card again even though the room had already been paid on hotels.com and I showed them the receipt. The hotel clerk didn’t seem to care and said they were booked up the night before and housekeeping was behind on cleaning rooms. Said there wasn’t anything she could do and she couldn’t control how fast the rooms were cleaned. I pointed out the sign right by the desk that said check in time 3pm and she again said she had no control over that. No apology or anything. We left the hotel lobby at 6pm to attend the concert we were in town for. Returned at 11pm and finally had a room. Have never had issues at Hilton before this but will not be using this hotel chain again Still trying to get the second charge off our card. On a side lie the location was nice and room was clean
Commentaires de Gestion de l’hôtel
1 juill. 2024 par kim, Gestion de l’hôtel
Thank you for taking the time to leave a review. I am very sorry for the inconveniences you occurred during your stay. We strive for excellent service & clean rooms & it seems we fell short. I do apologize for the inconvenience.
par un voyageur
Publié le 30 juin 2024 sur Expedia
The breakfast area was not kept clean during breakfast time. One person worked and had to do everything
Commentaires de Gestion de l’hôtel
1 juill. 2024 par kim, Gestion de l’hôtel
Thank you for taking the time to leave a review. We appreciate your feedback & I am very sorry to hear of your experience with us. We strive for excellent service & clean hotel. I will talk with my team to see what we can do to improve in the kitchen.
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 juill. 2024 par kim, Gestion de l’hôtel
Thank you for taking the time to leave a review. We appreciate your feedback & it seems we fell short of satisfactory during your stay. please let us know what we could improve on as our guests are our number one priority.
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juin 2024 par kim, Gestion de l’hôtel
Thank you for taking the time to leave a review. We appreciate your feedback & hope to see you gain in the future!
par un voyageur
Publié le 29 juin 2024 sur Hotels
Great Room, great staff
Commentaires de Gestion de l’hôtel
5 juill. 2024 par kim, Gestion de l’hôtel
Thank you for taking the time to review your recent stay. We appreciate your feedback and look forward to your next visit!
par un voyageur
Publié le 28 juin 2024 sur Expedia
Great hotel all around. Check in was quick and easy. Plenty of food and shopping around. Easy access to interstate. Would definitely stay here again and recommend it to anyone
Commentaires de Gestion de l’hôtel
30 juin 2024 par kim, Gestion de l’hôtel
Thank you for taking the time to rate your recent stay. We appreciate your feedback & look forward to your next visit!
