Note fondée sur 890 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Correct
Publié le 31 juill. 2024 sur HotelsCommentaires de Gestion de l’hôtel
5 août 2024 par ELIZABETH WALLIS - GUEST SERVICE MANAGER , Gestion de l’hôtel
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Until then, our lights are left on. For You.
par un voyageur
Publié le 4 juill. 2023 sur Hotels
par un voyageur
Publié le 21 nov. 2024
great staff - friendly and helpful
excellent breakfast
clean room
hot cocoa was a nice treat
Commentaires de Gestion de l’hôtel
23 nov. 2024 par Assistance General Manager , Gestion de l’hôtel
Dear Robert,I would like to thank you for taking the time to provide your feedback from your most recent stay with us. We our thrilled we have met your expectations and truly enjoyed having you with us.If your travels bring you back to the Denver Area, we would love to welcome you back and provide our continuous exceptional Service
par un voyageur de Vancouver
Publié le 3 nov. 2024
Commentaires de Gestion de l’hôtel
4 nov. 2024 par ELIZABETH WALLIS - GUEST SERVICE MANAGER , Gestion de l’hôtel
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Until then, our lights are left on. For You.
par un voyageur
Publié le 18 oct. 2024 sur Expedia
Property is dated, it is obvious they have tried to make updates but the walls are thin and you can hear all neighbors. Not bad for 1-2 nights but if you plan/need to sleep in, look somewhere else as you can hear all neighbors once they are awake.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Assistance General Manager , Gestion de l’hôtel
Thank you for taking the time to provide your feedback from your most recent stay with us. We are disappointed to learn we did not earn a 10-star review.
par un voyageur
Publié le 18 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Assistance General Manager , Gestion de l’hôtel
Dear Sharon,We thank you for taking the time to fill out this survey on your most recent stay with us. We are delighted we met your expectations.We look forward to your next trip in Denver.
par un voyageur
Publié le 18 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Assistance General Manager , Gestion de l’hôtel
We thank you for taking the time to fill out this survey on your most recent stay with us. We are delighted we met your expectations.We look forward to your next trip in Denver.
par un voyageur
Publié le 17 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Assistance General Manager , Gestion de l’hôtel
We thank you for taking the time to fill out this survey on your most recent stay with us. We are delighted we met your expectations.We look forward to your next trip in Denver.
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Everything was great!
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Assistance General Manager , Gestion de l’hôtel
We thank you for taking the time to fill out this survey on your most recent stay with us. We are delighted we met your expectations.We look forward to your next trip in Denver.
par un voyageur
Disappointed
Publié le 15 oct. 2024 sur HotelsProblems with check in. Only one room ready was told my daughter could check in later then they refused and she was late for event. Given wrong room and had to switch. Staff very unfriendly. Pulled out sleeper couch and. There was blood stain
Not clean
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Assistance General Manager , Gestion de l’hôtel
We thank you for taking the time to provide your feedback from your most recent stay with us. We are disappointed to learn we did not earn a 10-star rating. In regard to your daughter attempting to check in, the age requirement to check in is 21 years and over. I also will be sharing your review without housekeeping manager to ensure this does not happen again with a blood stain on a sheet. we sincerely apologize for the inconvenience.
