Note fondée sur 54 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,6 Service et personnel
3,0 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024
Good value but the property location and parking lot entry were awful. The room was clean and recently remodeled. Several apparently homeless people were wandering around the property and lingering near the exits.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
There is a deep huge sink hole in the only entrance of the motel. They did not offer us any accommodations for the issue. I had to park in a different unsafe area. We drove 1 hr to the motel to enjoy our trip that was reserved. We had to stay. They already charged us. I DO NOT RECOMMEND THIS LOCATION
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Entrance onto the hotel property was blocked off due to a huge pothole type hole and the only way in was by jumping the curb or chancing not to get stuck as you tried to cross over the hole. Hotel in general is very old and worn down with broken or missing pieces to furnishings. Bathroom was not ADA compliant at all and traveling with elderly parents was quite the challenge for them to shower or use the toilet. No daily house keeping to provide clean towels or trash removal. Lots of people drinking alcohol in the parking lot at night and several dogs on the property and barking in the hotel rooms. Just an overall not very pleasant experience I suggest staying elsewhere.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
par un voyageur
Publié le 26 août 2024 sur Expedia
People fighting in the hallway all night
The bed makes to much noise and it smells like cigarette
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Elihu,Thank you for sharing your feedback with us. We strive to provide excellent service to all our guests, and we apologize if we fell short of your expectations. We will use your comments to help us improve our guest experience. Maz K.#Team6
par un voyageur
Publié le 25 août 2024 sur Expedia
Giant hole in parking lot
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jeff, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6
par un voyageur de Chihuahua
Publié le 23 août 2024 sur Expedia
Ok
par un voyageur de Albuquerque
Publié le 19 août 2024 sur Expedia
There was a huge hole full of water in the entrance. That has been there for months. When asked if there was another entrance i was told to drive on the curb. Hopefully there is no damage to my tiny kia.
Commentaires de Gestion de l’hôtel
26 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Sarah,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Aurelia,Thank you for the perfect rating!Lilith#Team6
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Customer Care Team, Gestion de l’hôtel
We appreciate your generous review! It really makes our day. Your satisfaction means the world to us, and we are overjoyed to have met your expectations. If you know of anyone who might be travelling in our area and needs a place to stay, please feel free to spread the word. We cannot wait to have the opportunity to serve you again and surpass your expectations in the future!
