Note fondée sur 401 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 oct. 2024 sur Expedia
this was a nice stay close to shopping and many attractions in the area. i would stay again.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Management, Gestion de l’hôtel
Hello there, Thank you for your review! We are glad that you enjoyed your stay! We will see you the next time you are in the Denver area!
par un voyageur de Houston
Publié le 7 oct. 2024 sur Expedia
The staff is exceptionally good, more so accounting for: the poor condition of the hotel, the hardly any services it offers aside from a bed and breakfast (mediocre, like all other properties of this type).
I chose Marriott - and paid more for it - due to its normally good standards across brands. This was a mistake. It was just as mediocre as all the "motel/hotels" in the segment. Because they are understaffed, te didn't clean our room the firts day despite asking us if we wanted it and our stating definitely that we did. Maybe because we reserved tough Expedia, we were given a bad room on the 1st. floor, dingy, smelly and very noisy. When we complained, they gave us a new room.
They need a makeover, seriously! Rooms were styled in te 90's and never changed. Bathrooms were a bit better, but still in need of repair and paint. For what we paid we should have gone someplace else.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Management, Gestion de l’hôtel
Hello Carina, thank you for your review and compliments about our staff, we really appreciate it!We do need a renovation. In fact, you fell short of just a few weeks of getting ours! Marriott properties typically get a renovation every 7 years. Ours is scheduled to start this coming Friday. We are very excited about the renovation and I am sure our guests feel the same way. Next time you come back, you will see a new, updated look :)Please don't hesitate to reach out of you have any additional questions or concerns. Have a great rest of your day!
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Management, Gestion de l’hôtel
Thank you for your review! We hope to see you again the next time you are in the Denver area!
par un voyageur
Publié le 3 sept. 2024 sur Hotels
My reservation was canceled. I received notice after landing and did not see the email...and Idrove to the hotel where they would not give me a room. It ironic how they said I could not cancel my reservation, but they canceled my reservation and still kept the money I paid for the room. This is fraudulent. I would like my money back.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Management, Gestion de l’hôtel
Hello there, I have not heard back from you, were you able to get this taken care of?
par un voyageur
Publié le 31 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Management, Gestion de l’hôtel
Thank you for your review! We hope to see you again soon!
par un voyageur
Publié le 26 août 2024 sur Hotels
The staff was friendly, the rooms were clean, bed confortable. Will definitely stay again
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Management, Gestion de l’hôtel
Thank you for your review! We hope to see you again soon!
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Management, Gestion de l’hôtel
Thank you for your review! We hope to see you again soon!
par un voyageur
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Management, Gestion de l’hôtel
Thank you for your review! We hope to see you again soon!
par un voyageur
Wonderful Hotel
Publié le 14 août 2024 sur HotelsWonderfully comfortable hotel close to many amenities. The staff was very helpful, the breakfast plentiful and the rooms were clean and spacious!
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Management, Gestion de l’hôtel
Thank you for your review! We hope to see you again soon!
par un voyageur de Carapichaima
Publié le 12 août 2024 sur Expedia
Property location was great. Very helpful and friendly staff.
Commentaires de Gestion de l’hôtel
13 août 2024 par Nayely, Gestion de l’hôtel
Kevin, thank you for your feedback. We are glad you enjoyed your stay!
