Note fondée sur 808 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Serge
Bon hôtel
Publié le 23 juill. 2015 sur HotelsRien à redire, bon hôtel.
Commentaires de Gestion de l’hôtel
31 oct. 2015 par Operations Manager, Gestion de l’hôtel
Thanks for the rating
par un voyageur
Publié le 2 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Customer Service, Gestion de l’hôtel
Steven, thank you for sharing your feedback. The experiences of our guests are very important, and your input helps us to continually improve. We hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 29 juin 2024 sur Expedia
Everything was excellent :) Staff was friendly. Hotel recently upgraded and is very clean. Would stay again
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Customer Service, Gestion de l’hôtel
Marty, thank you for your fantastic feedback! The team at Sonesta ES Suites Denver South - Park Meadows is thrilled to know you had an excellent stay. It's great to hear you appreciated the upgrades and cleanliness. We look forward to welcoming you back.
par un voyageur
Publié le 29 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juin 2024 par Customer Service, Gestion de l’hôtel
Marcia, thank you for your positive rating! The team at Sonesta ES Suites Denver South - Park Meadows is thrilled to see you had a great experience. We're looking forward to welcoming you back soon.
par un voyageur
Publié le 25 juin 2024
I would like to give this a place 5 stars across the board but there are just a thing or two that could be improved.
Very friendly & helpful staff. Nice complimentary breakfast and coffee service. Great 'suite' style rooms with plenty of room and full facilities.
Property is showing its age especially outside of the rooms. Hallway is dark, dank & dingy with old dark carpeting and yellowed walls. Room was really nice for the most part but our bathroom had a slow draining shower, the toilet seat finish was rubbing off and the toilet roll holder was unattached from the wall at one side so the roll fell off every time it was used. The latter two problems could have been resolved with a toilet seat and bolt.
Commentaires de Gestion de l’hôtel
28 juin 2024 par Customer Service, Gestion de l’hôtel
Jeremy, the team at Sonesta ES Suites Denver South - Park Meadows is delighted to hear you enjoyed the friendly service and the amenities including the complimentary breakfast and coffee. It’s great to know that you found the suite-style rooms spacious and well-equipped. We also appreciate your feedback on the property’s areas for improvement and will certainly take this into consideration. We're looking forward to welcoming you back soon. Safe travels!
par un voyageur
Publié le 24 juin 2024 sur Hotels
Lobby, pool and breakfast were great. Room was mostly clean. Corners, baths and other details need some work.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Customer Service, Gestion de l’hôtel
Kari,Thank you for sharing your experience. It's wonderful to hear that you enjoyed the lobby, pool, and breakfast. We appreciate your feedback regarding the room cleanliness and will ensure these details are addressed. We hope to have the opportunity to provide a more polished stay in the future.
par un voyageur
Average hotel
Publié le 21 juin 2024 sur HotelsThe location was great, nice to have the outdoor pool and the staff was friendly.
However, the hotel is dated - the rugs are old and worn.
The worst part was the dirty floors in the room. At one point I dropped a pair of black shorts on the floor and when I picked them up there was white dog hair and a long piece of hair on them. (I have short grey hair). The bathroom floor was sticky and you could see many foot prints on it --suggesting it had not been mopped. Gross!
Commentaires de Gestion de l’hôtel
22 juin 2024 par Customer Service, Gestion de l’hôtel
Greetings, thank you for your feedback. While it's great to hear you enjoyed the location, pool, and friendly team members, we're sorry to hear you had issues with room cleanliness. We will ensure these concerns are addressed. Thank you for bringing this to our attention.
par un voyageur
Publié le 20 juin 2024 sur Hotels
Very comfortable room- which makes a huge difference. Front desk staff not friendly, not trained at all, and a lot of the times not even there at the front desk. Seemed like every time we needed to go to the front desk there was a new trainee. Also seems like there is a huge lack of experience . Thankful room was comfortable. And their morning breakfast is not up to par compared to other hotels that are comprable
Commentaires de Gestion de l’hôtel
21 juin 2024 par Customer Service, Gestion de l’hôtel
Greetings, it's great to hear that you found the room very comfortable, as comfort is a top priority for us. Your observations about the front desk team and breakfast have also been noted. Efforts will be made to ensure more consistent availability and continuous improvement in service quality. Thank you for sharing your feedback.
par un voyageur de Wilmington
Publié le 17 juin 2024 sur Expedia
I gave an average rating for two reasons: there was no maid service, which is fine, but we were not informed at check in and, after three days, we needed fresh towels. However, the reason why I will not return again is parking. There are many other options close by (same style hotel) with free parking. This place charges $15 per day which is outrageous for a motel/hotel when Marriott and others are free.
Commentaires de Gestion de l’hôtel
19 juin 2024 par Customer Service, Gestion de l’hôtel
Robert, thank you for sharing your feedback. We appreciate your comments about not being informed about certain services and the parking fees. Your insights are valuable and help us improve. We hope you would reconsider and give us another chance to better serve you in the future.
par un voyageur
Publié le 14 juin 2024 sur Expedia
Charged 15 at checkout for some unknown reason
Commentaires de Gestion de l’hôtel
16 juin 2024 par Customer Service, Gestion de l’hôtel
Tyler, thank you for sharing your experience at the Sonesta ES Suites Denver South - Park Meadows. The team apologizes for any confusion regarding the extra charge at checkout. Please feel free to reach out directly so they can assist in clarifying this matter. They appreciate your feedback and hope to see you again soon.
