Note fondée sur 888 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Serge
Bon hôtel
Publié le 23 juill. 2015 sur HotelsRien à redire, bon hôtel.
Commentaires de Gestion de l’hôtel
31 oct. 2015 par Operations Manager, Gestion de l’hôtel
Thanks for the rating
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 oct. 2024 par General Manager , Gestion de l’hôtel
Dear Victoria,Guest satisfaction means everything to our team, so we're disappointed you did not enjoy your stay. Feedback helps us make effective changes, so we hope you will consider reaching out to share how we could have served you better.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 oct. 2024 par General Manager , Gestion de l’hôtel
Dear Barbara,We appreciate the perfect rating! Thank you for being our guest. Join us again for another comfortable stay the next time you're in the city!
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 oct. 2024 par General Manager , Gestion de l’hôtel
Dear Asael,We appreciate the perfect rating! Thank you for being our valued guest. Please don't hesitate to count on us again for another comfortable stay the next time you're in the city!
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 oct. 2024 par General Manager , Gestion de l’hôtel
Dear Alexis,We appreciate the perfect rating! Thank you for being our guest. Join us again for another comfortable stay the next time you're in the city!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Only thing I would upgrade is literally the workers who clean. My room had dishes and trash behind the bed. I did not complain because I was simply to tired to move.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Vasireul,Thank you for your feedback. We’re sorry that your room was not cleaned to the expected standard. Your comments will be shared with our team to address this issue. We appreciate your understanding and hope to provide a much better experience on your next visit!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
The stove didn’t work , we got charged and extra 50 dollars for checking in the morning . I booked the hotel for the 27 and they were saying I had to check in at 4 pm which is ridiculous . There was no salt , pepper or anything in the kitchen . No soap or soap bar for the bathroom or lotions like every other hotel . I’m very disappointed
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Customer Service, Gestion de l’hôtel
Samuel, thank you for sharing your feedback. The team always strives to meet guest expectations and will certainly look into the comments about the kitchen and bathroom items. Additionally, it is always challenging when unexpected charges arise; the team would be happy to clarify any misunderstanding about check-in times. The team hopes for an opportunity to improve your experience in the future.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
The customer service team was excellent
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Customer Service, Gestion de l’hôtel
Richard, we're delighted you loved your experience at Sonesta ES Suites Denver South - Park Meadows. Our team members strive to provide excellent service, and it’s great to hear they made an impact on your stay. We look forward to welcoming you back soon.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Customer Service, Gestion de l’hôtel
Karen, we’re delighted you loved your experience at Sonesta ES Suites Denver South - Park Meadows. We're looking forward to welcoming you back!
par un voyageur
Publié le 29 sept. 2024 sur Hotels
não sei se irão cobrar mas no papel do estacionamento dizia que custaria 5.00 por dia, se fosse em região central ok mas em propriedade com vários slots é lamentável
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Customer Service, Gestion de l’hôtel
Obrigado por compartilhar seus pensamentos. A política de estacionamento é algo que está sempre em revisão para garantir a satisfação dos hóspedes. Sua opinião é importante para nós. Esperamos ter a oportunidade de recebê-lo novamente.
