Note fondée sur 924 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de GOLDEN
Publié le 13 nov. 2024
Commentaires de Gestion de l’hôtel
18 nov. 2024 par Heather Etheridge, Gestion de l’hôtel
Thank you for staying with us.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
I have stayed at Springhill Suite properties in other states and they were always very clean and kept up. This property, not so much.
The room had a funky smell when we entered it. We had to have the manager spray some room air freshener in it to cover the smell. There were cracks on the shower tile. The carpets in the room and halls were very worn. The ice machine had the top off exposing wires and tubes. Not very impressed with property.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Heather Etheridge, Gestion de l’hôtel
Thank you for bringing these concerns to our attention. I sincerely apologize for the condition of your room and the common areas during your stay. We strive to maintain a clean and welcoming environment, and I’m sorry we fell short in this instance.Your feedback regarding the carpet, odor, and shower tile is invaluable, and I will be addressing these issues with our housekeeping and maintenance teams to ensure improvements are made. We appreciate your understanding and your feedback as it helps us enhance our services.If you decide to stay with us again, please don't hesitate to reach out directly. We would love the opportunity to provide you with a much better experience.Thank you again for your comments.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Clean, quiet, nice place to stay.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Good, location close to hospital where husband had surgery.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Excellent property. Staff was nice, easy parking, clean room. I have no complaints! I’d definitely stay here again!
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Hayden , Gestion de l’hôtel
Jakari, Thank you for taking the time to share this awesome feedback! We’re glad you enjoyed your stay & hope to serve you in the near future.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Hayden , Gestion de l’hôtel
Meagan,Looks like we provided you with excellent service! Thank you for taking the time to share this feedback. We hope to serve you soon
par un voyageur
Publié le 17 sept. 2024 sur Expedia
The hotel was great, chill, nice breakfast, the staff was friendly and helpful. The room was large and very clean. The hotel doors were locked at night and clients could access only with their hotel cards which made me feel very safe.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Hayden , Gestion de l’hôtel
Deliana, Looks like you enjoyed your stay! I’ve shared this feedback with our staff and hope to serve you in the future.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hayden , Gestion de l’hôtel
Thanks for taking the time to share this feedback with us! It looks like you enjoyed your stay & we hope to serve you again in the future!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
I was surprised to find such a high quality hotel for the price they charged. Great value!!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hayden , Gestion de l’hôtel
Roseli, Thank you for taking the time to share this feedback with us. It looks like you enjoyed your stay & we can't wait to serve you again in the future.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Excellent
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Heather Etheridge, Gestion de l’hôtel
Thank you for staying with us. Safe travels and come back soon.
