Note fondée sur 927 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 sept. 2024
Rooms are noisy
par un voyageur
Publié le 25 sept. 2024
Breakfast consisted of Twinkie’s and coffee. The rooms are very very noisy.
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Dolly, Gestion de l’hôtel
Thank you for staying with us! We’re thrilled to hear you had a great experience. Is there anything specific that made your stay enjoyable?
par un voyageur de gilbert
Publié le 12 août 2024
Reasonable rates, comfortable, clean, courteous and friendly staff.
Commentaires de Gestion de l’hôtel
12 août 2024 par Dolly, Gestion de l’hôtel
Thank you for your kind words! We're delighted to hear you enjoyed our reasonable rates, comfort, cleanliness, and the friendly service from our staff. We look forward to welcoming you back soon!
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Dolly, Gestion de l’hôtel
Thanks so much for the perfect 10! We're thrilled you had a great stay. Is there anything else we can do to make your next visit even better?
par un voyageur
Publié le 10 août 2024 sur Expedia
Nice view and quiet friendly staff.
Commentaires de Gestion de l’hôtel
11 août 2024 par Dolly, Gestion de l’hôtel
Thank you for your kind words! We're thrilled to hear you enjoyed the view and found our staff friendly. We hope to welcome you back soon for another relaxing stay!
par un voyageur
Publié le 8 août 2024 sur Expedia
The1st floor rooms reserved for 3rd party reservations are extremely noisy from street traffic, dirty and poorly maintained. There was mold in the bathroom, peeling paint and the area around the doorknob was scary dirty. Staff was nice and but seemed oblivious to the condition and cleanliness issues.
I had stayed there on 2nd floor 2 years ago and it has gone down hill fast.
Commentaires de Gestion de l’hôtel
9 août 2024 par Dolly, Gestion de l’hôtel
I'm sorry to hear about your experience. It sounds like the condition of the 1st floor rooms really fell short of expectations. It's concerning to hear about the cleanliness and maintenance issues, especially since you had a better experience in the past. I hope the management takes your feedback seriously and addresses these problems to improve for future guests. Thank you for sharing your observations.
par un voyageur
Publié le 8 août 2024 sur Hotels
Great location and convenient to "take a walk".
Commentaires de Gestion de l’hôtel
8 août 2024 par Dolly, Gestion de l’hôtel
Thank you for your review! We’re delighted to hear you enjoyed our location and the ease of taking a walk nearby. It’s wonderful to know our setting added to your stay. If you have any other feedback or need anything for your next visit, just let us know. We look forward to welcoming you back!
par un voyageur
Publié le 6 août 2024 sur Hotels
It was clean except the floor still had sand on it.. Room was not ready at check in time.
Commentaires de Gestion de l’hôtel
7 août 2024 par Dolly, Gestion de l’hôtel
Thank you for your feedback. I’m glad to hear the room was clean overall, but I apologize for the sand on the floor and the delay in having your room ready. This isn’t the level of service we aim to provide. We’ll address these issues with our team to improve our preparation and cleaning processes. We appreciate your patience and hope you’ll give us another chance to offer a better experience in the future.
par un voyageur
Publié le 6 août 2024 sur Expedia
Floor and spa tub were dirty
Commentaires de Gestion de l’hôtel
7 août 2024 par Dolly, Gestion de l’hôtel
I’m really sorry to hear about the cleanliness issues you encountered with the floor and spa tub. This is not the standard we strive for, and I appreciate you bringing it to our attention. I will make sure to address this with our housekeeping team to ensure it’s improved moving forward. If you have any other feedback or if there’s anything we can do to make it right, please let us know. Thank you for your patience and understanding.
