Note fondée sur 21 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 juin 2024 sur Hotels
Staff were amazingly attentive and professional. And most importantly, hsppy staff gives great service to clients. Kudos to mgt of Banyan Tree.
par un voyageur
Publié le 14 mars 2024 sur Hotels
par un voyageur
A dream stay!
Publié le 13 mars 2024 sur HotelsThe most beautiful place we have ever been: a well designed Tibetan style cottages overlooking the vast river valley grasslands with surrounding snowy mountains in the distance. The sound of the cowbell and wind blowing over the trees is most soothing. The staff are so friendly and helpful, especially Doima, the manager, who help us arranged the day tours and even our luggage storage in town after our check out. We are also very impressed with Banyan’s policy in observing the environments and their detailed design in promoting the local culture history in their cottages. Thank you, Banyan RINGHA.
HsiaoLing
par un voyageur de Upland
Publié le 19 juill. 2022 sur Expedia
Wonderful experience and unique location, will come next time
par un voyageur
Publié le 26 juin 2018 sur Hotels
不得不说，这家悦榕庄住宿体验的性价比实在比较低。
环境还可以，离大宝寺很近，与周围藏族农村的环境比较融入，很安静，村中唯一的酒店，没有大批游客的吵扰，不过周围没有餐馆、交通只能叫车。
服务实在让人很失望，住宿第一天在卫生间放装饰物的小龛台上看到前一位客人留下的烟蒂（我和我先生都不抽烟）；客房号称碧螺春的绿茶罐中放的是陈茶、而且恐怕也不是碧螺春；有线电视没有声音，我先生看了2天的哑剧世界杯球赛；可能看到我们是中国人吧，餐厅服务员的眼神好势利冷漠、努力挤出一点微笑。这家悦榕庄的精品店中东西也比丽江店少很多，其他服务也乏善可陈。
可能今后不会考虑住悦榕庄了，真是太不愉快的住宿感受了。
Commentaires de Gestion de l’hôtel
2 juill. 2018 par Stephanie Cui From Sales&Marketing Department, Gestion de l’hôtel
尊敬的宾客：您好！非常感谢您入住香格里拉腹地的传奇静谧之所----仁安悦榕庄。酒店位于幽静美丽的仁安山谷中，让您静享自然，收获能量。非常抱歉，给您此次行程带来了不便。我已将您的这些困扰反馈给我们酒店的管理层，会尽快对相应的问题进行改善和培训。酒店的员工几乎来自于本地的藏族同事，也许在沟通和服务中产生一些误解还请您谅解。每位同事每周都会接受卓越服务的培训，今后我们加倍加强这部分的重量，希望带给您和其他宾客最棒的度假体验。同时，也非常遗憾，在您入住期间未能及时发现和解决您的问题；悦榕阁的产品具有当地特色，多为香格里拉本地的精选纪念品。如您有其他购买的需要的纪念品或产品，也可以咨询我们的同事，会很乐意为您服务。我们诚挚邀请您下个季节继续体验仁安悦榕庄，在您的建议下我们会做的更好。同时，我们推荐其他悦榕酒店和度假村，继续开启您的感官圣殿之旅。
par un voyageur
Publié le 23 juin 2018 sur Expedia
par un voyageur de BW
Exklusives landhotel
Publié le 30 mai 2018 sur ExpediaHotel liegt nahe eines Dorfes, sehr ruhig, gut zum Wandern, Tibetstil
Commentaires de Gestion de l’hôtel
4 juill. 2018 par Stephanie Cui From Sales&Marketing Department, Gestion de l’hôtel
Dear Valued Guest,
Welcome to staying with us! We sincerely thank you for your support and sharing!
Banyan Tree Ringha is located in a mountainous area named Ringha Valley. In this setting, 3,200 metres above sea level, you could experience the magic and beauty first imagined by James Hilton in his classic best-selling novel, The Lost Horizon.
We do hope you enjoy your stay with Banyan Tree Ringha and Shangri-la! We also recommendation other Banyan Tree Hotels&Resorts for you, Sensing the Banyan Tree moment!
par un voyageur
Publié le 26 mai 2018 sur Expedia
Commentaires de Gestion de l’hôtel
12 déc. 2018 par Stephanie Cui From Sales&Marketing Department, Gestion de l’hôtel
尊敬的宾客：您好，感谢您的入住，用宝贵的时间与我们分享您的入住体验，感受隐觅在神秘香格里拉腹地的传奇静谧之所----仁安悦榕庄。
酒店面朝仁安山谷，正值初夏，绿意浓浓，山谷中一派生机盎然，您可在这片“绿野仙踪”之境尽情汲取大自然赋予的灵感与能量。
我们的每一位同事都致力于为客人提供最佳的度假体验，很荣幸一切都得到您的喜爱，我将会与同事分享您的认可，也希望您能将美好的度假体验分享给家人和朋友。
期待您再次入住，继续感受我们的卓越服务。同时，我们诚挚地向您推荐其它悦榕庄酒店及度假村，开启您的感官圣殿之旅！
par un voyageur
有特色的酒店
Publié le 24 août 2016 sur Hotels总体还是不错的，就是设施有点陈旧了。
par Caroline
Stunning Location - Authentic Experience
Publié le 28 juill. 2016 sur HotelsOur experience at Banyan Tree Ringha was exceptional from start to finish. We were welcomed with warming ginger tea and an efficient check-in. Our room was huge, with authentic interior design that reflected the local region. We stayed in a spa room, so had a separate area for treatments, along with the most stylish bath tub I've ever seen - just what tired legs needed after a day of hiking! We also treated ourselves to a spa treatment, which was hands down the best massage I've ever had. The therapists are extremely knowledgeable and provide an exceptional spa experience. Location-wise, the hotel is in a quiet village, next to a stunning river and surrounded by open countryside. It's about a 20 minute drive in ShangriLa, but we spent the whole time enjoying the nearby walks. But like all truly exceptional hotels, what really sets it apart is the staff. They provide a warm, genuinely welcoming service, and are constantly thinking about how to make your stay even better. They even arranged a special birthday dinner with a local Tibetan family, so we could learn more about the culture and experience authentic cuisine. It was so much fun! And the food was delicious... Can't wait to come back!
