Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Ajay, Gestion de l’hôtel
Dear Guest, Namaste! It was a pleasure having you stay with us at Regenta Central Cassia, Zirakpur. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you,
par un voyageur
Publié le 16 mars 2024 sur Expedia
Area around the hotel is not that clean
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Ajay, Gestion de l’hôtel
Dear Guest, Namaste! It was a pleasure having you stay with us at Regenta Central Cassia, Zirakpur. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you,
par un voyageur
Publié le 13 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 mars 2024 par Ajay Sharma, Gestion de l’hôtel
Dear Guest,Namaste!!It was a pleasure having you stay with us at Regenta Central Cassia, Zirakpur.We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Ajay Sharma Asst. Front Office Manager Regenta central Cassiafom.rcc@royalorchidhotels.com
par un voyageur
Publié le 19 sept. 2023 sur Expedia
it is so so property
Commentaires de Gestion de l’hôtel
2 mars 2024 par Ajay Sharma , Gestion de l’hôtel
Dear Guest,Namaste!!!Warm greetings from all the team at Regenta Central Cassia, Zirakpur.On behalf of the management of Regenta Central Cassia, Zirakpur, I would like to thank you for staying with us.At Regenta Central Cassia, Zirakpur we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore very disappointing that you experienced a number of problems during your stay.As result of our shortcomings, I have personally informed our department heads to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry.Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Regenta Central Cassia, Zirakpur.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.
par un voyageur
Overcharged for 4 star, actual is a 3 star
Publié le 14 déc. 2021 sur HotelsIt was a good stay but definitely not a 4 star facility. More like 3 star.
Commentaires de Gestion de l’hôtel
2 mars 2024 par Ajay Sharma , Gestion de l’hôtel
Dear Guest,Namaste!!!Warm greetings from all the team at Regenta Central Cassia, Zirakpur.On behalf of the management of Regenta Central Cassia, Zirakpur, I would like to thank you for staying with us.At Regenta Central Cassia, Zirakpur we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore very disappointing that you experienced a number of problems during your stay.As result of our shortcomings, I have personally informed our department heads to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry.Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Regenta Central Cassia, Zirakpur.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.
par un voyageur
Publié le 3 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
2 mars 2024 par Ajay Sharma , Gestion de l’hôtel
Dear Guest,Namaste!!!Warm greetings from all the team at Regenta Central Cassia, Zirakpur.On behalf of the management of Regenta Central Cassia, Zirakpur, I would like to thank you for staying with us.At Regenta Central Cassia, Zirakpur we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore very disappointing that you experienced a number of problems during your stay.As result of our shortcomings, I have personally informed our department heads to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry.Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Regenta Central Cassia, Zirakpur.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.
par un voyageur
Publié le 23 sept. 2021 sur Expedia
Commentaires de Gestion de l’hôtel
2 mars 2024 par Ajay Sharma , Gestion de l’hôtel
Dear Guest, Namaste! It was a pleasure having you stay with us at Regenta Central Cassia, Zirakpur. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you,
par un voyageur
Publié le 19 sept. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
2 mars 2024 par Ajay Sharma , Gestion de l’hôtel
Dear Guest,Namaste!!!Warm greetings from all the team at Regenta Central Cassia, Zirakpur.On behalf of the management of Regenta Central Cassia, Zirakpur, I would like to thank you for staying with us.At Regenta Central Cassia, Zirakpur we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore very disappointing that you experienced a number of problems during your stay.As result of our shortcomings, I have personally informed our department heads to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry.Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Regenta Central Cassia, Zirakpur.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.
par un voyageur
Worst Stay
Publié le 14 sept. 2020 sur HotelsThe service of the Hotel was really bad. They even did not had bathroom towels, did not cleaned the room even after when the dinner was served in room, water bottles not provided inspite of multiple reminders etc I really won’t recommend this place to anyone
Commentaires de Gestion de l’hôtel
2 mars 2024 par Ajay Sharma , Gestion de l’hôtel
Dear Guest,Namaste!!!Warm greetings from all the team at Regenta Central Cassia, Zirakpur.On behalf of the management of Regenta Central Cassia, Zirakpur, I would like to thank you for staying with us.At Regenta Central Cassia, Zirakpur we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore very disappointing that you experienced a number of problems during your stay.As result of our shortcomings, I have personally informed our department heads to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry.Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Regenta Central Cassia, Zirakpur.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.
par un voyageur
Publié le 16 févr. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
2 mars 2024 par Ajay Sharma , Gestion de l’hôtel
Dear Guest, Namaste! It was a pleasure having you stay with us at Regenta Central Cassia, Zirakpur. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you,
