Ratings based on 901 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
80% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Sep. 19, 2024
Close to restaurant, room was nice and clean. Was placed on second floor and had luggage. Elevator or first floor Booking would have been nice. Had to Lug Suitcase and Bag up the Stairs
Comment from Hotel Management
Sep. 21, 2024 by JT, Hotel Management
Thank you for staying with us at the AmericInn by Wyndham Des Moines Airport. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We apologize for any inconvenience you experienced during your stay with us.
5 out of 5
by A traveller

Posted Aug. 23, 2024 on Hotels
Stayed one night. My room was clean and comfortable however the a/c unit and refrigerator were a little noisy. They are doing renovations but not in the evening and the pool is closed but that wasn't an issue for me
Comment from Hotel Management
Aug. 24, 2024 by JT, Hotel Management
Thank you for staying with us at the AmericInn by Wyndham Des Moines Airport. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We look forward to seeing you again when you are in our area and again thank you for staying with us.
3 out of 5
by A traveller

Posted Aug. 22, 2024 on Hotels
Comment from Hotel Management
Aug. 23, 2024 by JT, Hotel Management
Thank you for staying with us at the AmericInn by Wyndham Des Moines Airport. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We would like to hear what we could have done better.
3 out of 5
by A traveller

Posted Aug. 21, 2024 on Expedia
The bath obviously had a hole or a crack, they used duck tape to fix, I have pictures! AC unit was very loud, more than normal. No staff at desk when I checked out so just left key at reception. Carpet in room was crunchy;(. Lamp shades were broken. Toilet kept running, very loud even with bathroom door closed.
Comment from Hotel Management
Aug. 22, 2024 by JT, Hotel Management
Thank you for staying with us at the AmericInn by Wyndham Des Moines Airport. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We apologize for any inconvenience you experienced during your stay with us.
4 out of 5
by A traveller

Posted Aug. 20, 2024 on Hotels
Comment from Hotel Management
Aug. 21, 2024 by JT, Hotel Management
Thank you for staying with us at the AmericInn by Wyndham Des Moines Airport. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We look forward to seeing you again when you are in our area.
5 out of 5
by A traveller from St. Joseph

Posted Aug. 19, 2024 on Expedia
The staff were very friendly and accommodations were nice.
Comment from Hotel Management
Aug. 20, 2024 by JT, Hotel Management
Thank you for staying with us at the AmericInn by Wyndham Des Moines Airport. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We look forward to seeing you again when you are in our area and again thank you for staying with us.
3 out of 5
by A traveller

Posted Aug. 19, 2024 on Expedia
Comment from Hotel Management
Aug. 21, 2024 by JT, Hotel Management
Thank you for staying with us at the AmericInn by Wyndham Des Moines Airport. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We look forward to seeing you again when you are in our area.
4 out of 5
by A traveller

Posted Aug. 18, 2024 on Expedia
good value for the $$. Safe and quiet and the beds were very comfortable. They do need to clean their carpets though...the room was updated, but I do not think the carpets were. Our feet were dirty after walking on them after our shower. We kept our flip flops on.
Comment from Hotel Management
Aug. 19, 2024 by JT, Hotel Management
Thank you for staying with us at the AmericInn by Wyndham Des Moines Airport. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We look forward to seeing you again when you are in our area and again thank you for staying with us.
3 out of 5
by A traveller

Posted Aug. 18, 2024 on Hotels
Comment from Hotel Management
Aug. 19, 2024 by JT, Hotel Management
Thank you for staying with us at the AmericInn by Wyndham Des Moines Airport. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We apologize for any inconvenience you experienced and hope you will give us another opportunity to make your next stay exceptional.
1 out of 5
by A traveller

Terrible

Posted Aug. 18, 2024 on Hotels
The room smelled like must. It was overpowering. The worst part was that there is no insulation so we had to hear the people above us from 9pm-1am walking constantly. This is was not a light creak. Hot tub broken. Pool in need of TLC. Couldn’t move rooms because my littlest had fallen asleep but the rest of us were up all night. I took a ton of video and to show at the front desk but all she offered was to move us if we were wanted to pay and stay another night.
Comment from Hotel Management
Aug. 19, 2024 by JT, Hotel Management
Thank you for staying with us at the AmericInn by Wyndham Des Moines Airport. We appreciate you taking the time to provide us with feedback about your recent stay with us and we value your feedback. We apologize for any inconvenience you experienced and hope you will give us another opportunity to make your next stay exceptional.