Note fondée sur 886 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,2 Service et personnel
3,2 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 juill. 2024
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Manager, Gestion de l’hôtel
Hello Sarah, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us with any feedback you'd like to share so we can improve.
par un voyageur
Publié le 30 juin 2024
I like about swimming pool
Commentaires de Gestion de l’hôtel
30 juin 2024 par Manager, Gestion de l’hôtel
Hello Pray,We appreciate your positive feedback regarding our swimming pool. For any future stays, please do not hesitate to reach out to our management team with any concerns or feedback you may have. Thank you for choosing our hotel for your recent visit.
par un voyageur
Publié le 23 juin 2024 sur Hotels
Was not very clean and way to much for the price
Commentaires de Gestion de l’hôtel
24 juin 2024 par Manager, Gestion de l’hôtel
Hello Kellie, We appreciate you sharing your feedback with us. Our team will address the cleanliness concerns to enhance the guest experience. Your comments will help us improve our services. Thank you for choosing to stay with us.
par un voyageur
Publié le 22 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juin 2024 par Manager, Gestion de l’hôtel
Hello Gord, We're sorry to hear that your stay did not meet your expectations. Please feel free to reach out to us with any specific feedback so we can address your concerns accordingly. We hope to have the opportunity to welcome you back in the future for an improved experience.
par un voyageur de Colorado Springs
Publié le 22 juin 2024 sur Expedia
We found spiders in the room. Staff was not willing to bring us towels. We had to go down to get them ourselves.
Commentaires de Gestion de l’hôtel
23 juin 2024 par Manager, Gestion de l’hôtel
Hello Renee,We apologize for any inconvenience you experienced during your stay. We encourage guests to reach out to our staff during their stay for any immediate assistance required. Your feedback will be shared with the team to ensure a better experience for future guests.
par un voyageur
Publié le 21 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juin 2024 par Manager, Gestion de l’hôtel
Hello Ingo,We're sorry to hear you didn't have a completely satisfying experience. Please feel free to contact us directly to discuss any specific concerns you may have had during your stay.
par un voyageur
Publié le 19 juin 2024 sur Expedia
It was good
Commentaires de Gestion de l’hôtel
22 juin 2024 par Manager, Gestion de l’hôtel
Hello Lorraine,We are delighted to learn that you had a positive experience during your stay with us. Your satisfaction is important to us, and we appreciate your feedback. Thank you for choosing our hotel, and we hope to welcome you back in the future.
par un voyageur
Pleasantly surprised.
Publié le 15 juin 2024 sur HotelsI booked this stay impulsively prior to reading the reviews. So after reading all the negative reviews I was super worried. I arrived expecting the worst. But I was pleasantly surprised. Yes, the hotel is outdated, breakfast could use some additional options and our room key had to be reactivated after 24 hours so that was annoying but overall, it wasn’t a bad experience. Every employee I had to talk with was nice, the tv and air conditioner both worked great. We ate at the restaurant that’s in the parking lot and it was delicious. Our room was quiet and we both slept really well. I would stay there again.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Manager, Gestion de l’hôtel
Dear Guest,We appreciate you taking the time to share your detailed feedback with us. We are pleased to hear that you had a pleasant stay overall and enjoyed the service provided by our staff. It's great that you found the amenities in the room satisfactory and had a peaceful night's rest. Your kind words about the restaurant nearby are noted, and we hope to welcome you back in the future for another positive experience.
par un voyageur
Price performer
Publié le 15 juin 2024 sur HotelsClean room, good water pressure and easy check in.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Manager, Gestion de l’hôtel
Hello Elizabeth,We are thrilled to hear you enjoyed your clean room, good water pressure, and smooth check-in process. Your comfort and satisfaction are our top priorities. We appreciate your feedback and hope to welcome you back for another excellent stay soon!
par un voyageur
Publié le 13 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 juin 2024 par Manager, Gestion de l’hôtel
Hello Alexis,We are thrilled to hear that you had a perfect experience during your stay with us! Should you have any further comments or concerns, please don't hesitate to reach out to us. We look forward to welcoming you back soon!
