Note fondée sur 923 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,1 Service et personnel
3,1 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Manager, Gestion de l’hôtel
Hello Manfry, We're sorry to hear that your experience didn't meet expectations. Please feel free to reach out to us directly so we can discuss any concerns you may have. We strive to continuously improve and appreciate your input.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Didn't like not having a cup, enough washcloths,and horrible water pressure.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Manager, Gestion de l’hôtel
Hello Bobbi, We're sorry to hear about your experience and appreciate your feedback. For any future concerns during your stay, please don't hesitate to reach out to our front desk staff. Your comfort is important to us, and we hope you'll consider giving us another opportunity to exceed your expectations.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Manager, Gestion de l’hôtel
Hello Christopher,We are delighted to hear that you had a fantastic experience during your stay with us! We hope to welcome you back soon for another memorable stay.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The motel is old, but that's no excuse for how dirty the location is. The bedding was horribly stained, mold in the bathroom, broken chair, breakfast was a crockpot full of sausage, old cereal, white bread for toast and make-your-own-waffles with an incredibly dirty waffle maker. The place smelled of vomit and weed. Staff was nice and all this is beyond them. Wyndham, do better.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello michaela,We apologize for falling short of your expectations during your recent stay. Your feedback is valuable as we strive to improve our services. We will address your concerns with the team. If you have any further inquiries or feedback, please don't hesitate to reach out to our management team.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Manager, Gestion de l’hôtel
Hello Miranda,We're thrilled to hear you had a wonderful experience during your stay with us! We hope to welcome you back again soon for another amazing stay.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Just not kept up well. Light switches are absolutely filthy. Bedding had stains on it. shower curtain was torn
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Manager, Gestion de l’hôtel
Hello KRISTINE, We appreciate your feedback and apologize for the inconsistencies you encountered. Rest assured, we have shared your comments with our housekeeping team for review and improvement. Our guests' comfort is a top priority for us. Thank you for bringing these concerns to our attention so we can address them accordingly.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
I wouldnt know how the room was. I booked the room last minute while traveling. When i got there hours later i wasnt able to check in. According to expedia, if you book through them you have to have a certain amount on your card for a hold. That was not noted during checkout. So my two kids and i slept in the car, because the manager would not help.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Manager, Gestion de l’hôtel
Hello Margarita, We apologize for any inconvenience you experienced during your recent stay. It's important to review all booking details, including any hold requirements, when making last-minute reservations. We encourage guests to reach out directly to discuss any issues during their stay so that we can assist accordingly. Thank you for sharing your feedback with us.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Cassio Eugenio,We appreciate you choosing our hotel for your stay. We hope you had an enjoyable experience overall and look forward to welcoming you back in the future.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
good but not excellent
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello wayne m.,We appreciate your feedback and regret that your experience fell short of expectations. Your comments will help us improve for future guests. Thank you for staying with us.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Under staffed. Blankets and towels had holes.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We appreciate your feedback and regret to hear about your experience. We will address the staffing levels and review the quality of our linens. Thank you for bringing this to our attention, your comments are valuable for our continuous improvement efforts.
