Note fondée sur 907 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,1 Service et personnel
3,2 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Hello Ryan, We appreciate you choosing our hotel for your stay! Please feel free to contact us directly with any feedback you may have to help us improve our services.
par un voyageur
Publié le 26 août 2024 sur Expedia
I did not stay, I CANCELED MY RESERVATION, PLS REFUND ME, I CANCELED IT, THE HOTEL DIRTY, SMELLING
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello BOLARINWA, We are sorry to hear about your experience. Please reach out to our management directly regarding your refund request. Your feedback about the cleanliness of the hotel is important to us for future improvements. Thank you for sharing your concerns with us.
par un voyageur
Room 109 +¹
Publié le 25 août 2024 sur HotelsBreakfast did not have any fruit, bagels or muffins...or. hot water for tea. There were no cups or glasses in room 109 and no tiisues. The bedspread had stains and the easy chair is filthy and needs cleaned.the bathtub had rust stains. Desk chair is torn in several places. The back of the hotel has not been mowed in months and needs landscaping work.
The positives were the price, pets are allowed and the fragrance in the hotel.
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Dear Guest, We appreciate you sharing your feedback with us. We continuously strive to enhance our services. Should you have further concerns, please reach out to our management team for detailed assistance.
par un voyageur
Very bad stay
Publié le 24 août 2024 sur HotelsCommentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Angeline, We're sorry to hear that your experience fell short of expectations. Please don't hesitate to contact us with any specific feedback so we can improve for the future.
par un voyageur
Publié le 21 août 2024 sur Expedia
I asked for a wake up call for 8 AM and never got one so I missed free breakfast and had to pay $80.00 deposit that will be returned to me but not for 2-5 days....
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Katie,We apologize for any inconvenience caused by the missed wake-up call. Please feel free to reach out to our management team directly to address any concerns regarding your deposit. We appreciate your feedback and hope to welcome you back for a smoother stay in the future.
par un voyageur
Publié le 21 août 2024 sur Expedia
Clean nice pool
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Kazimierz,We are pleased to hear that you enjoyed our clean pool during your stay. Your feedback is appreciated as we strive to maintain high standards for our guests' satisfaction. We hope to welcome you back in the future for another relaxing experience.
par un voyageur
Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Crystal, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Manager, Gestion de l’hôtel
Hello Sue, We're sorry to hear you didn't fully enjoy your stay. Please feel free to reach out to us directly with any specific feedback you'd like to share so we can address any concerns accordingly. We hope to have the opportunity to welcome you back in the future.
par un voyageur
Stay anywhere else but…
Publié le 15 août 2024 sur HotelsOne of the very worst hotels I’ve ever stayed at. The woman at the front desk was totally rude and unprofessional. Once we arrived in our room, it reeked of pot, so they put us across the hall!! Seriously??? I would never stay at this hotel again!!
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Kenneth,We regret to hear about your experience at our hotel. We take our guest's feedback seriously and will address this with the team for improvement. Should you have any further concerns, please feel free to reach out to our management team directly for assistance.
par un voyageur
Bare bones
Publié le 12 août 2024 sur HotelsSpacious room. Good bed. Otherwise bare bones.
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Hello James,We appreciate your feedback on the room size and bed comfort. Our focus remains on providing a comfortable stay for all our guests. Feel free to reach out to our management for any further suggestions or concerns you may have.
