Note fondée sur 919 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Eliana Lorenzi, Gestion de l’hôtel
Thank you for choosing the Hampton Inn & Suites Des Moines Downtown for your lodging needs. I would like to personally thank you for your recent feedback on the Guest Satisfaction Survey. We truly strive to ensure each, and every guest enjoys their stay and leave happy! Your perfect 10 scoring shows that we are meeting this goal. We are very proud of our hotel and staff and what we have to offer. We look forward to seeing you during your next visit to Des Moines
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Eliana Lorenzi, Gestion de l’hôtel
Thank you for choosing the Hampton Inn & Suites Des Moines Downtown for your lodging needs. I would like to personally thank you for your recent feedback on the Guest Satisfaction Survey. We truly strive to ensure each, and every guest enjoys their stay and leave happy! Your scores show that we are close to meeting this goal but do have some room for improvement. We are very proud of our hotel and staff and what we have to offer.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Eliana Lorenzi, Gestion de l’hôtel
Thank you for choosing the Hampton Inn & Suites Des Moines Downtown for your lodging needs. I would like to personally thank you for your recent feedback on the Guest Satisfaction Survey. We truly strive to ensure each, and every guest enjoys their stay and leave happy! Your perfect 10 scoring shows that we are meeting this goal. We are very proud of our hotel and staff and what we have to offer. We look forward to seeing you during your next visit to Des Moines
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Eliana Lorenzi, Gestion de l’hôtel
Thank you for choosing the Hampton Inn & Suites Des Moines Downtown for your lodging needs. I would like to personally thank you for your recent feedback on the Guest Satisfaction Survey. We truly strive to ensure each, and every guest enjoys their stay and leave happy! Your perfect 10 scoring shows that we are meeting this goal. We are very proud of our hotel and staff and what we have to offer. We look forward to seeing you during your next visit to Des Moines!
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Jessica was so welcoming, and helped us with parking. Emily understanding and professional.
Thank you both for making our trip safe, and comfortable! :)
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Eliana Lorenzi, Gestion de l’hôtel
Hi Cody, thank you for choosing the Hampton Inn & Suites Des Moines Downtown for your lodging needs. I would like to personally thank you for your recent feedback on the Guest Satisfaction Survey. We truly strive to ensure each, and every guest enjoys their stay and leave happy! Your perfect 5 out of 5 scoring shows that we are meeting this goal. We are very proud of our hotel and staff and what we have to offer We look forward to seeing you during your next visit to Des Moines!
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Eliana Lorenzi, Gestion de l’hôtel
Thank you for choosing the Hampton Inn & Suites Des Moines Downtown for your lodging needs. I would like to personally thank you for your recent feedback on the Guest Satisfaction Survey. We truly strive to ensure each, and every guest enjoys their stay and leave happy! Your perfect 10 scoring shows that we are meeting this goal. We are very proud of our hotel and staff and what we have to offer. We look forward to seeing you during your next visit to Des Moines!
par un voyageur
Room not what was reserved.
Publié le 17 sept. 2024 sur HotelsWe reserved a King suite. When we checked in nothing was said about the room. When we got to the room and when we got to the room it was a double. When I called the front desk about it I was told we were switched because they didn’t have a king suite even though we reserve one. Again, nothing was said to us when we checked in.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Eliana Lorenzi, Gestion de l’hôtel
Thank you for choosing the Hampton Inn & Suites Downtown Des Moines for your lodging needs. I would like to personally thank you for your recent feedback. We truly strive to ensure each, and every guest enjoys their stay and leave happy! I sincerely apologize that we did not meet your expectations. I will follow up with my team about your experience to ensure we are upholding our commitment to provide exceptional service to all. Responses like yours truly help is to better our team and our hotel.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Great location. Plenty of restaurants and bars. DesMoines downtown is very clean.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Eliana Lorenzi, Gestion de l’hôtel
Thank you for choosing the Hampton Inn & Suites Des Moines Downtown for your lodging needs. I would like to personally thank you for your recent feedback on the Guest Satisfaction Survey. We truly strive to ensure each, and every guest enjoys their stay and leave happy! Your perfect 10 scoring shows that we are meeting this goal. We are very proud of our hotel and staff and what we have to offer. We look forward to seeing you during your next visit to Des Moines!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Eliana Lorenzi, Gestion de l’hôtel
Thank you for choosing the Hampton Inn & Suites Des Moines Downtown for your lodging needs. I would like to personally thank you for your recent feedback on the Guest Satisfaction Survey. We truly strive to ensure each, and every guest enjoys their stay and leave happy! Your perfect 10 scoring shows that we are meeting this goal. We are very proud of our hotel and staff and what we have to offer. We look forward to seeing you during your next visit to Des Moines!
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Was very clean and comfortable.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Eliana Lorenzi, Gestion de l’hôtel
Thank you for choosing the Hampton Inn & Suites Des Moines Downtown for your lodging needs. I would like to personally thank you for your recent feedback on the Guest Satisfaction Survey. We truly strive to ensure each, and every guest enjoys their stay and leave happy! Your perfect 10 scoring shows that we are meeting this goal. We are very proud of our hotel and staff and what we have to offer. We look forward to seeing you during your next visit to Des Moines!
