Note fondée sur 954 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 mars 2024 sur Expedia
Too hot in the room, no HVAC control
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Max Halsted, Front Office Manager , Gestion de l’hôtel
Unfortunately in the guest rooms you are not able to control the temperature in the rooms. We are an older hotel and we using what is called a two pipe system. Either the entire building is Heat or Cool.
par un voyageur
Not great
Publié le 7 oct. 2024 sur HotelsParking lot was closed. Had to walk across to a different lot. Was never told when booking
par un voyageur
Publié le 5 oct. 2024
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Parking sucks. Rude bar tender. Room smelled. Pool unavailable due to a party. Should be a time limit even for the kids. It should be free breakfast due to the quality. All other staff were nice, rooms were cleaned and decent room prices
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Max Halsted, Front Office Manager , Gestion de l’hôtel
We are working as fast as we can to get the parking deck reopened. I assure we at the Holiday Inn do not at any point close the pool for any private event.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Thought that breakfast was free, The room was hot even when they brought 2 fans up to the room. Had to park in a parking lot a block away very inconvenient for guests. Do better.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Max Halsted, Front Office Manager , Gestion de l’hôtel
Being a full-service Holiday Inn, free breakfast is an amenity we do not offer. There some room rates that include breakfast, that would be a higher rate though. Regarding the Parking Deck we are working as fast as we can to get the project done. We are endeavoring to assist our guests that best we are able to.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Everything
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Max Halsted, Front Office Manager , Gestion de l’hôtel
Thanks for the review
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Max Halsted, Front Office Manager , Gestion de l’hôtel
What could have made the stay better
par un voyageur
Publié le 16 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
2 oct. 2024 par Max Halsted, Front Office Manager , Gestion de l’hôtel
What could have made your stay better
par un voyageur
Publié le 8 sept. 2024 sur Expedia
We enjoyed our stay here. We were in town for a baseball game so we didn’t use the room for more than sleeping, but it was very nice and quiet. I would definitely recommend 10/10!
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Max Halsted, Front Office Manager , Gestion de l’hôtel
Thanks for taking the time to give us such a kind review.
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Our room was so noisy it was as if we were sleeping on the highway. When we stay in Des Moines we will stay elsewhere next time.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Max Halsted, Front Office Manager , Gestion de l’hôtel
My apologies the noise levels from the highway.
