Ratings based on 934 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
81% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Apr. 27, 2024
Comment from Hotel Management
May 20, 2024 by DD, Hotel Management
Hi Carrie, we love to hear from our guest.
5 out of 5
by A traveller from Cedar Rapids

Posted Apr. 26, 2024
Amazing
Comment from Hotel Management
Apr. 26, 2024 by DD, Hotel Management
Hi Darren, we our glad you enjoyed your stay with us.Thank you for your feedback.
5 out of 5
by A traveller from Concord

Posted Mar. 28, 2024 on Expedia
It’s a comfort to know that quality is good, predictable and no surprises
Comment from Hotel Management
Apr. 9, 2024 by Max Halsted, Hotel Management
I do not like surprises either
3 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 24, 2024 on Expedia
3 out of 5
by A traveller

Posted Mar. 22, 2024 on Expedia
Our room was hot the air wasn't working. The lady at the front desk offered us a fan and said to crack the window open.
Comment from Hotel Management
Apr. 9, 2024 by Max Halsted, Front Office Manager , Hotel Management
The building uses a two pipe system for heating and cooling. Because of this our guests cannot control the temperature in the rooms. Offering a fan and opening the window are the best & most feasible options.
5 out of 5
by A traveller

Posted Mar. 11, 2024 on Hotels
Comment from Hotel Management
Apr. 9, 2024 by Max Halsted, Front Office Manager , Hotel Management
thanks for the feedback
5 out of 5
by A traveller

Hunting fun

Posted Mar. 4, 2024 on Hotels
Comment from Hotel Management
Apr. 9, 2024 by Max Halsted, Front Office Manager , Hotel Management
Thanks for the feedback
4 out of 5
by A traveller

State archery stay

Posted Mar. 4, 2024 on Hotels
Stayed for state archery tournament. Hotel was clean, service was great, and hotel is located near downtown area with shuttle service to and from anything within a 3 mi radius. Mike, our shuttle driver was fantastic and full of information. Definitely would stay again. Only marked 4 stars in comfort because our heat did not work well in our room but everything else was great.
Comment from Hotel Management
Apr. 9, 2024 by Max Halsted, Front Office Manager , Hotel Management
We are an older building. For heating cooling we use a two pipe system. Selecting a setting for everyone is not easy times. Either the entire building is on heat or cool
2 out of 5
by A traveller

Posted Mar. 2, 2024 on Expedia
Comment from Hotel Management
Apr. 9, 2024 by Max Halsted, Front Office Manager , Hotel Management
Can you please tell me more about your stay
5 out of 5
by A traveller

Nice place

Posted Feb. 29, 2024 on Hotels
The room was nice, nothing fancy or elaborate but comfortable. The only complaint I have is the parking in the below ground area is a little tight to navigate with a large vehicle like a SUV or pick up truck but manageable. The staff is very friendly every time i have stayed here.
Comment from Hotel Management
Apr. 9, 2024 by Max Halsted, Front Office Manager , Hotel Management
Thanks for the feedback