Note fondée sur 941 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 sept. 2024 sur Hotels
This hotel decided to let homecoming kids come and take pictures at the establishment… this meant when we checked in at 4:36pm there were LITERALLY 100’s of teens, and their families everywhere. We couldn’t use the bar, the outdoor area or the lounge!
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Luke, Gestion de l’hôtel
Good Afternoon Tracy!Thank you for providing feedback for your recent stay with us, we appreciate it when guests assist us with improving our guests experiences. We apologize that your stay was not up to standard or your expectations. We would like to make things right with you and if you could reach out to the hotel directly that would be appreciated.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Luke K., Gestion de l’hôtel
Thank you for the five star review, Stefan! Thank you for choosing to stay with us at Hotel Renovo, and we are very pleased you enjoyed your stay with us.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
great
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Luke K., Gestion de l’hôtel
Thank you for letting us know you had a great stay, Sharlisa! We are very pleased you enjoyed your stay and hope you will come see us again.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
The lightbulbs in a couple of the lamps didnt work dutle to them being blown.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Luke K., Gestion de l’hôtel
Hi Holly! Thank you for the 5 star review. I will make sure our maintenance team gets those bulbs fixed for the next guest in that room. Thank you for letting us know and for the great score!
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Luke K., Gestion de l’hôtel
Thank you for the review, Christine! It is always our goal to exceed our guest's expectations, but it appears we didn't quite get there with you this time. Please feel free to reach out if you would like to discuss what we can do to improve for the next time! Thank you for choosing to stay with us.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
This property is my favorite place to stay in Iowa.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Luke K., Gestion de l’hôtel
Thank you for letting us know that, Roland! I will be sure to share with the staff how much you enjoy staying with us. We appreciate the positive feedback and hope to see you again soon!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Renovo hotel is always the hotel that we stay at when we do a trip to the Des Moines area
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Luke K., Gestion de l’hôtel
We are so pleased you enjoy staying with us at Hotel Renovo, Keith! We look forward to having you back with us again on your next trip to town.
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Luke K., Gestion de l’hôtel
Thank you for the review, Michelle! We are pleased you enjoyed your stay with us and hope you will stay with us again on your next trip to town.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
We love staying here. Its beautifully kept, clean and very comfortable. This is our go to place to stay now in the Des Moines area.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Luke K., Gestion de l’hôtel
Thank you for choosing to stay with us Roland! We hope to meet the high standard during each of your stays with us. We look forward to having you back again!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Nice hotel & staff always friendly & helpful. Machine Shed is a excellent place to eat next door
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Luke K., Gestion de l’hôtel
Thank you for the good review, Sheila! We are always happy to host our guests, and we agree that the Machine Shed is a great place to eat. We hope you will come stay with us again!
