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Hyatt Place West Des Moines Jordan Creek

3.0 star property
3-star hotel near Jordan Creek Town Center

Choose dates to view prices

Photo gallery for Hyatt Place West Des Moines Jordan Creek

Premium bedding, desk, iron/ironing board, free WiFi
Lounge
Check-in/check-out kiosk
Concierge desk
Exterior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar

Explore the area

Map
295 South 64th st, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    ‪6 min walk‬
  • West Glen Town Center
    ‪18 min walk‬
  • Living History Farms
    ‪9 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪27 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible (2 Queen Beds & 1 SofaBed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

  • 64 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds (2 Queen, 1 Sofa Bed)

Premium bedding, desk, iron/ironing board, free WiFi

Room, Multiple Beds (2 Queen, 1 Sofa Bed)

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

Premium bedding, desk, iron/ironing board, free WiFi

Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible, Bathtub (2 Queen Beds & 1 SofaBed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

West Des Moines

In shopping district.Your stay at this West Des Moines hotel places you within a 10-minute walk of Jordan Creek Town Center and Cinemark Century Jordan Creek 20. Bridgewood Plaza and West Glen Town Center are also within 2 miles (3 km).

What's nearby

  • Jordan Creek Town Center - 6 min walk - 0.6 km
  • West Glen Town Center - 18 min walk - 1.6 km
  • Mercy Medical Center West Lakes - 5 min drive - 4.1 km
  • Living History Farms - 9 min drive - 9.7 km
  • Val Air Ballroom - 10 min drive - 9.6 km

Getting around

  • Des Moines International Airport (DSM) - 27 min drive

Restaurants

  • ‪Subway - ‬13 min walk
  • ‪Raising Cane's Chicken Fingers - ‬17 min walk
  • ‪Casey's General Store - ‬9 min walk
  • ‪The Cheesecake Factory - ‬12 min walk
  • ‪Chick-fil-A - ‬9 min walk

About this property

Hyatt Place West Des Moines Jordan Creek

3-star hotel near Jordan Creek Town Center
Hyatt Place West Des Moines Jordan Creek offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. The business-friendly Hyatt Place West Des Moines Jordan Creek also features a terrace, a picnic area, and laundry facilities. Self parking is free.

This 3-star West Des Moines hotel is smoke free.

  • 123 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place West Des Moines Jordan Creek offers 123 air-conditioned accommodations with iPod docking stations and complimentary newspapers. Beds feature premium bedding. 50-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers and complimentary toiletries. This West Des Moines hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch LED TV with premium satellite channels
  • iPod dock
  • Pay movies

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 75 lbs per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Place West Moines Jordan Creek Hotel
Hyatt Place Jordan Creek Hotel
Hyatt Place West Moines Jordan Creek
Hyatt Place Jordan Creek
Hyatt Place West Des Moines Jordan Creek Hotel
Hyatt Place West Des Moines Jordan Creek West Des Moines
Hyatt Place West Des Moines Jordan Creek Hotel West Des Moines

Hyatt Place West Des Moines Jordan Creek Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1000 reviews
Rating 8 - Good. 197 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Mark, Des Moines

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt Place WDM is nice and clean, and the staff and service were very good. Our room was quiet and had a comfortable king bed, sofa, and a large TV, all worked well. Kids loved the pool. While I didn't use the exercise room, it looked like it was decently equipped. The only disappointment was breakfast, which was very mid - selection was pretty minimal, and quality was meh. Well below Hampton level if you want to compare.

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, great staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel. Good location
Stayed 3 nights in Dec 2024

4/10 Poor

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bathroom drain needs to be cleaned. Barely drains water. Toilet paper is the worst I have seen in any hotel.
Stayed 4 nights in Dec 2024

2/10 Terrible

Jacqueline

Stayed 1 night in Dec 2024

10/10 Excellent

Lori

Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will definitely stay here again.
The facility met our expectations. It was very clean. Staff was friendly and engaging in conversation. Nice lobby and big room with a nice sitting area.
Stayed 1 night in Dec 2024

10/10 Excellent

Jina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Will certainly stay here again. Convenient area of the metro.

8/10 Good

Adam

Nice property but I found my bed uncomfortable and didn’t sleep well.
Stayed 1 night in Dec 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
No problems with our stay
Stayed 1 night in Dec 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying at Hyatt for a shopping weekend with my mom. Can’t say enough good things! Will plan on staying again in the future.
Stayed 1 night in Dec 2024

10/10 Excellent

Jackie

Stayed 1 night in Jul 2024

4/10 Poor

Donald, Cedar Rapids

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Notice that microwaves are only available in the suites. The pocket door for the bathroom is weighty and "soft" (force) closes. Small children should be shown how to avoid pinched fingers. When I tried to use the phone, I got no dial tone. When I called the front desk from the hallway phone, I was told to push Guest Access(?) and then speaker and carry on the conversation with the speaker on. That inconvenient procedure is not in the dialing instructions. Location is convenient to Jordon Creek. We won't stay here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Elle

Travelled with family and small children
Liked: Amenities
Such a great experience for our family, very clean and food was good!
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean enough. We enjoyed awesome take out. The proximity all the things to do around Jordan Creek made the wedding weekend we attended just perfect.
Stayed 2 nights in Nov 2024

8/10 Good

Merlyn

Business traveller
Liked: Cleanliness, property conditions & facilities
Easily accessible. Quick access to the highway and eateries.
Stayed 12 nights in Nov 2024