Note fondée sur 60 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,4 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Kasa Downtown Des Moines, Gestion de l’hôtel
Hi Jesus, your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us. Sincerely, Team Kasa
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Kasa Downtown Des Moines, Gestion de l’hôtel
Hi Justine, thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon! Best Regards, Team Kasa
par un voyageur
Publié le 2 oct. 2024 sur Hotels
I was so pleasantly surprised by this property! It had everything you could want or need and the bed was very comfortable. It was spotlessly clean and communication was great, they checked in more than once to make sure everything was good. I would absolutely stay again!
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Kasa Downtown Des Moines, Gestion de l’hôtel
Hi Virginia, Thank you for sharing your wonderful experience at our property! We truly appreciate your kind words. It's fantastic to hear that you had a great stay. We can't wait to welcome you back for another memorable visit! Best regards,Team Kasa
par un voyageur
Publié le 25 sept. 2024 sur Hotels
We absolutely loved our stay! We were there for Knotfest 2024. The place was absolutely amazing. Lots of room and loved the kitchen. Whenever we are back in Des Moines we will definitely be staying here.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Kasa Downtown Des Moines, Gestion de l’hôtel
Hi Stephen, thank you for your positive feedback! We look forward to hosting you again on your next visit to Des Moines! Best regards, Team Kasa
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Kasa Downtown Des Moines, Gestion de l’hôtel
Hi Alise, thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon! Best Regards, Team Kasa
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Kasa Downtown Des Moines, Gestion de l’hôtel
Hi Alex,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa
par un voyageur de Carroll
Publié le 29 août 2024 sur Expedia
Great property in an amazing location! Walkable to great restaurants, coffee shops, and the farmers market. The kitchen was well stocked with dishes and cooking utensils. I would definitely stay again!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Kasa Downtown Des Moines, Gestion de l’hôtel
Hello Brian,Thank you for sharing your positive feedback! We're happy to hear that you enjoyed our property's fantastic location near great restaurants, coffee shops, and the farmers market. We look forward to welcoming you back for another wonderful stay!Best regards,Team Kasa
par un voyageur
Publié le 14 août 2024 sur Expedia
Spacious super clean well stocked including a washer and dryer. Nice walk to Asian botanical
Although no designated parking there are parking garages and meters close by
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Kasa Downtown Des Moines, Gestion de l’hôtel
Hi Robert,Thank you for sharing your positive experience with us! We're delighted that you found the property spacious, exceptionally clean, and well-equipped with amenities such as a washer and dryer. The convenient location with nearby parking options added to your experience. We look forward to welcoming you back!Best regards,Team Kasa
par un voyageur
Publié le 22 juin 2024 sur Expedia
The apartment’s “bedrooms” were not private, they had large gaps between the wall and the ceiling, and they did not have windows or a second means of egress, They do not meet the legal definition of bedrooms.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Kasa Downtown Des Moines, Gestion de l’hôtel
Hi Edward, We appreciate you sharing your observations about the bedrooms in the apartment. Your feedback plays a crucial role in our commitment to providing a secure and comfortable stay for our guests. We apologize for any inconvenience you experienced due to the gaps and lack of ventilation in the bedrooms. Please rest assured that we take your comments seriously and will evaluate the situation to ensure compliance with safety standards. Your feedback is highly valued. Thank you, Edward. Sincerely, Team Kasa
par un voyageur
Publié le 19 avr. 2024
Commentaires de Gestion de l’hôtel
9 mai 2024 par Kasa Downtown Des Moines, Gestion de l’hôtel
Hi Emma,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa
