Note fondée sur 76 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Cypress
Publié le 5 sept. 2024 sur Expedia
par un voyageur
Publié le 2 sept. 2024 sur Hotels
par un voyageur
Publié le 24 août 2024 sur Hotels
par un voyageur
Publié le 22 août 2024 sur Hotels
par un voyageur de Oklahoma City
Publié le 16 août 2024 sur Expedia
Had a great stay.
par un voyageur
Unimpressive followup on a significant problem
Publié le 14 août 2024 sur HotelsWe had a 2 night stay. A colony of ants descended upon our room Saturday morning, attracted by a ziplog bag near the window containing a tube of toothpaste. They quickly spread to the bed and other locations in the room.
We reported this immediately and the clerk at the front desk took pictures, apologizing profusely.
The hotel was able to get another room for us, with just one bed, for our second night, We were visiting family in town so the kids were able to bunk with their cousins. We were happy to be able to continue with our plans. Since our new room was currently occupied we packed everything up and stashed it in the car for the day, inspecting everything and shaking it out in the parking lot.
Imagine my surprise when we returned later in the day and it was explained to me that the manager, who never spoke to me, had inspected the room only to find no ants, and instructed the young man at the front desk to ask me if it was at all possible that we had somehow brought them along with us? Hundreds of ants. That we had presumably somehow packed up again and removed from the room?
Um, ok. I said that was not possible at all, and was then reassured that the manager would be "following up" with me on Monday to discuss the issue. I had planned to suggest calling their pest control service.
It's Wednesday now and I've had no contact from the hotel.
I did however get prompted to leave a review about my experience, so here it is.
par un voyageur
Good and bad but the good outweighs.
Publié le 9 août 2024 sur HotelsEverything was good minus a few things. We had a kitchen but no actuap pans. Just frying pans. We only had 1 spoon. Luckily that didn't matter. The handle had to be held down to flush. Unfortunately my son clogged the toilet because of that. They did have a plunger at the front desk. For what we needed it worked. The breakfast was good. I would recommend staying there.
par un voyageur
Publié le 9 août 2024 sur Hotels
par un voyageur
They kinda stay you'd want to have everytime.
Publié le 9 août 2024 sur HotelsGreat location near my event. Hotel is well maintained and serviced. Thanks to Chris at the front desk.
par un voyageur
Publié le 8 août 2024 sur Hotels