Note fondée sur 958 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Great facility & outstanding customer service!
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are pleased to hear you enjoyed our facility and experienced excellent customer service during your stay. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!
par un voyageur
Publié le 5 oct. 2024 sur Expedia
The pool was unfortunately less than 75 degrees and the main reason we stayed was to let the kids swim. It was freezing. We also we repeatedly unable to get in our room due to the keys not working. The staff did their best to be helpful but overall the stay didn't turn out as we hoped.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Kaitlin,We appreciate your feedback regarding the pool temperature and key card issues during your recent stay. We will share your comments with our team for further review and improvement. We strive to ensure all guests have a pleasant experience and regret to hear that we fell short on this occasion. Your concerns are valuable to us as we continue to enhance our services for future guests.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
It was horrible. I did not sleep all night due to the very loud noise, that seem to have come from other people using the ice machine.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Rose, We apologize for the inconvenience you experienced with noise disturbances during your stay. Our team encourages all guests to report disturbances promptly to ensure a comfortable stay for all. Your feedback is valuable for us to improve our service standards and we will address this issue accordingly.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jamie,We are sorry to hear that your experience did not meet your expectations. We would love to hear more about your stay to improve our services. Please reach out to us with any feedback you may have. We value your opinion and hope to have the opportunity to welcome you back in the future for a better experience.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
great for an overnight stay
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Manager, Gestion de l’hôtel
Hello Terri,We are pleased to hear that your overnight stay with us was a positive experience. If there is anything we can do to enhance your future visits, please don't hesitate to reach out.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Nice quite place
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Manager, Gestion de l’hôtel
Hello Gerald,Thank you for sharing your feedback with us. We're delighted to hear you found our hotel to be a nice and quiet place. Our team strives to provide a peaceful environment for all our guests to enjoy their stay to the fullest. We appreciate your kind words and hope to welcome you back soon for another relaxing experience.
par un voyageur
Publié le 31 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kelle,We appreciate you choosing our hotel for your stay! We hope you had a wonderful time with us and look forward to welcoming you back soon.
par un voyageur
Publié le 20 août 2024 sur Expedia
The rooms were a bit dirty. It did not look like the shower had been cleaned, and the shower handle came off if moved slightly wrong. Overall, it was a decent and affordable place to stay.
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Emily, Thank you for providing feedback on your recent stay. We appreciate you choosing our hotel for your accommodation needs. It's great to hear that you found our property to be a decent and affordable option. Your comments about the room cleanliness and shower handle will be shared with our team for their review and improvement. We hope to welcome you back in the future for an even better experience.
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Jennifer,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience!
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Hello Cherie,We're delighted to hear you enjoyed your stay with us! Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another excellent experience!
