Note fondée sur 77 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
3,8 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Confortable et très bien situé
Publié le 29 avr. 2019 sur HotelsPetit hôtel très bien situé. A 5 mn du lac et du centre de la jolie petite ville de Desenzano. Chambres confortables, très bon accueil, parking. Avons passé un très bon séjour !
par alain
basic
Publié le 1 août 2016 sur Hotelsbreakfast: not enough eggs for everyone
towels and soap bottle was not replaced every day
par un voyageur
Bof !!
Publié le 7 sept. 2015 sur HotelsConfort "limite" pour un 3 *mais service impeccable
Recommandé
pour Famillespar un voyageur
Parfait
Publié le 2 sept. 2010 sur ExpediaHotel très bien situé - tarif correct
par un voyageur
Hotel Astoria
Publié le 17 août 2024 sur HotelsL’hotel é in una ottima zona e ha il parcheggio privato. Stile anni ottanta ma nel complesso il soggiorno é stato confortevole
par un voyageur
Publié le 24 avr. 2023 sur Expedia
hotel centralissimo, personale cordiale e disponibile, colazione ottima
par un voyageur
Publié le 26 avr. 2022 sur Expedia
Ottima posizione, personale molto cortese e disponibile
par un voyageur
Publié le 12 sept. 2021 sur Expedia
Struttura un pò datata, ma tenuta benissimo. Molto pulita e personale gentilissimo. A due passi dal centro storico. Ottimo rapporto qualità prezzo.
par un voyageur de Santa Barbara
Publié le 12 sept. 2021
Nice breakfast.
Would have liked the use of a bike like many of the other hotels offer.
par un voyageur de Zürich
Publié le 8 sept. 2020 sur Expedia
We have booked a three night stay here with Expedia. As we have found out when we arrived Hotel Astoria is closed. Expedia should have known that and not book us into a closed hotel.
I have booked the stay with Expedia, Expedia has taken the money from my credit card on August 11th. I expect a full refund and compensation for a night wasted on the phone in the street until past midnight talking to the Expedia customer support who did nothing to resolve the situation.
I have no email address to contact the Expedia customer support and thus my request to them is:
1. Immediate refund of the money that Expedia has taken.
2. A compensation for a lost night which we should have spent into a hotel room instead of talking to their support on the street.
We have evidence of the chat with the Expedia customer support.
Our reservation was starting on 4th of September. We waited for 2 hours until 23:55 for their staff to resolve the situation - during 2 hours they came up with no proposal, no solution, nothing but excuses. They should have booked us into another hotel instead of leaving us on the street to wait indefinitely.
I have a case number given by the customer support who has promised us a refund in the morning of September 5th. The case number is S-215434108
