Note fondée sur 906 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 oct. 2022 sur Hotels
Emplacement à quelques mètres d’une superbe plage avec couché de soleil
par un voyageur
Bien placé au calme
Publié le 10 nov. 2019 sur HotelsHôtel bien placé en bordure de zone commerciale. Un classique avec petit dej standard.
Commentaires de Gestion de l’hôtel
13 nov. 2019 par Andrea B., Gestion de l’hôtel
Thank you for your review as well as the 10. I am pleased to hear you enjoyed your stay with us. We hope you choose to stay with us again if ever in the Destin area.
Sincerely,
Andrea B. Assistant Manager
par un voyageur
Publié le 13 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Colleen,Thank you so much for the perfect 10/10 rating! We're thrilled to receive such positive feedback. It's a great honour to know that we met and even exceeded your expectations during your stay. We look forward to welcoming you back again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for your excellent rating! We're thrilled to have exceeded your expectations and provided you with a fantastic experience. Your 5 out of 5 rating means a lot to us. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 7 oct. 2024 sur Expedia
When I arrived, I was told that all king rooms were full, even though I had reserved one over a month in advanced. Also, the hallways look like they haven’t been vacuumed in a very long time. And lastly, the walls are paper thin! We had some very loud neighbors that talked at full voice and we could hear their entire conversation. It woke up my infant and kept us up until about 1am. The only redeeming qualities about this hotel is its proximity to the beach and friendly staff.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par maxie, Gestion de l’hôtel
Good day Amanda, we are sorry to hear that your stay at our hotel was disturbed by the noise from the nearby guest. We understand how frustrating it can be to not get a good night's sleep, in the future if this ever happens again, please notify the front desk so we can do noise control. We did have a lot of extended stays due to the hurricane and the evacuees are unable to check out which resulted in us being sold out on king rooms. As you are one of our valued IHG member I went ahead and deposited 5000 points to your account for your troubles. Please accept our sincere apologies for the inconvenience caused by these situations.
par un voyageur de Rushden
Publié le 5 oct. 2024 sur Expedia
Good location
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Lisa, Gestion de l’hôtel
Hello John,Thank you for choosing Holiday Inn Express as your home away from home. We are pleased we were able to meet your expectations.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Front desk staff are extremely rude to clients
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We sincerely apologize for the rude behaviour you experienced from our front desk staff. This is not the level of service we aim to provide, and your feedback will be addressed with our team to ensure improvements. Thank you for bringing this to our attention. We hope to restore your faith in us on a future visit.Sincerely, Hotel Manager
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Simple accommodations but excellent location.
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful rating! We're thrilled to hear that you had an exceptional experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another outstanding stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Terry,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely, Hotel Manager
